1. Storage Service Automation for Cloud Ecosystem
Sreedhara (Sreed) Narayanaswamy
Senior Engineering Director
NetApp R&D

2. Sreedhara (Sreed) Narayanaswamy
Senior Engineering Director, NetApp R&D
Role:
Primary role at NetApp is to manage the design/development of Core Engineering – Write Anywhere File Layout (WAFL), RAID, High Availability & Storage Efficiency . Executive sponsor for NetApp- Wipro engagement & member of Distributed Management Task Force (DMTF) in Cloud Management
Previous role – Chief Architect & Vice President, Ca Technologies R&D
Experience/Education:
Bachelors in Computer Science & Engineering, MS Computer Information Systems & MBA Global Management
Achievements:
Received three US patents; four patent applications pending in USPTO in the area of Business Optimization Engine (BOE)/Enterprise JavaBeans & 52 patent applications are pending in the area of Business Optimization algorithms, Cloud computing & Data Intelligence.
Member of W3C & DMTF

3. The Journey To Shared Infrastructure
Building a dynamic storage infrastructure is a journey, and we’ve found that different customers are at various junctions depending on their specific business requirements. Some may be just starting to centralize their IT operations, others may be on the path to build out a cloud infrastructure to offer competitive services to other enterprises. The journey could include any, some, or all of these phases outlined in this slide. Each step is taken with the big picture design in mind and will generate significant benefits over time.
Centralize management of IT to gain visibility of costs, take control of the IT offering, gain economies of scale, and begin the journey to a service-oriented infrastructure.
Standardize the offering based on the key business requirements. Attempting to support custom solutions for each application puts a burden on resources. Consistency is the key to improving quality, provisioning times, and reducing support costs and risk. Standardization is a prerequisite for successful consolidation and automation.
Virtualize and consolidate the physical infrastructure. Virtualization and consolidation drive up asset utilization. Along with NetApp® storage efficiency, the savings are huge. Virtualization happens at each level of the infrastructure stack; unified storage, unified fabric, virtual servers, increasing asset utilization and simplifying asset lifecycle management through mobility of applications and data. With pooled resources come much faster time to market and considerably lower overall cost structures, and these require a 24X7, nonstop infrastructure. With virtualization, you’ve got the foundation for a service-oriented infrastructure.
Automate the environment. Once the offering and processes are standardized and the infrastructure virtualized, the step of automation is possible. Automation tools increase abstraction, providing simplified controls for overall workflow management.
Self-service and APIs for delegated control. Handing back control is evidence of a successfully deployed SOI model. Allowing application administrators and owners the flexibility of scaling on demand, choosing different levels of performance and data protection as required, and automating recovery from application errors are all possible through application integration and self-service capabilities, making the jump from SOI to internal cloud services.
Transition: What type of requirements do you need to support a dynamic data center?
From silos…to Dynamic Data Center and IT as a service
Consolidate
Standardize
Rationalize
Virtualize
Optimize
Centralize
Outsource
NetApp Confidential

4. Glimpse of Cloud

5. Infrastructure as a Service (IaaS)

6. Delivered at the right Cost
Service Definition
“A service is a means of delivering value to customers by facilitating outcomes customers want to achieve, but without the ownership of specific costs and risks.” - ITIL v3
Example:
Utility
Storage
Capacity
Availability
Continuity
Performance
Security
Warranty
Value
Storage
Service
Provider
Consumer
Delivered at the right Cost
NetApp Confidential

7. From Virtualized Infrastructure to ITaaS
Subscriber requirements
Rapid delivery
Self-service
SLA-driven Pay-for-use
Provider infrastructure implications
Highly automated/orchestrated
Shared across tenants
Sophisticated operational visibility
Geographically distributed
Traditional Virtualized Data Center
ITaaS
(The IT Utility)
Virtualized
+ Multi-tenant
+ Automated
+ Federated
NetApp Confidential - Limited Use

8. Storage & Service Efficiency
Centralize
Average Cost
Rationalize &
Standardize
Consolidate
& Virtualize
Automate
Self-service
Thin Provisioning
Deduplication
Clones & Snapshots
As data centers execute the major initiatives (centralized management, standardization, consolidation, virtualization, automation and self service) they realize reduced cost and economies of scale.
Use this slide to link the major initiatives in the journey from physical to virtual to cloud to the efficiencies attained in storage technologies and service automation and analytics
NetApp Management Software takes these savings further, faster through storage efficiencies such as Thin Provisioning, Deduplication, Clones & Snapshots. Recognize that these are only an example of all the storage efficiency technologies. Additional technologies to mention include:
SATA Drive and PAM II
RAID-DP
Thin replication
Virtual copies
As data centers begin to optimize service levels NetApp Management Software works to provide service efficiency through automation and analysis.
Storage Efficiency
Automation
Reduce waste
Service Analytics
Service Efficiency
Capacity
NetApp Confidential

9. Storage Service “Language”
Box-level Management
Service Level Management 9 9

10. Service Automation – Storage & Service Efficiency
I need three 800GB Oracle® instances at the Gold service level
Service Catalog
Gold
Silver
Bronze
Network
Server
Storage
Self Service
Portal
Gold
Protection policies
Provisioning policies
Resource pool
Chargeback metrics
Application Admin
Like
Animation/Speaker notes:
Start: Application Admin’s request goes through the orchestration framework, which accesses the service catalog for for all services: network, servers, and storage.
Click1: The request for Gold storage service causes the orchestration framework to call for Gold service across the board, including storage.
Click2: Specific storage service policy criteria inform the details Gold storage service.
Click3: Storage service levels can be managed/changed independently by the Storage/Backup Admin without disrupting other services.
Click4: This yields business benefits: reduced opex/capex; greater agility; and elimination of errors (details below).
Reduce opex:
Fewer people and interactions involved
Automatic delivery of tiering, provisioning, and protection storage services
“I ask for is ‘Oracle Gold’ and everything just happens.”
Reduce capex:
Storage optimization through policy enforcement
Automatic enforcement of tiering, provisioning, and protection policies
“Storage efficiency and data protection just happen.”
Increase agility:
Storage as a Service with no management
Provisioning occurs when the application service is demanded
“I never called the storage admin.”
Eliminate errors:
Eliminate of needless variations
Policy automation delivers repeatability
“Mistakes that cause outages are much more rare.”
Change backup policy for Gold service level to twice a day
Storage/Backup Admin
NetApp Confidential

11. Storage and Service Efficiency
I need two 800GB Oracle® instances at the Gold service level
App Admin
Data Center Orchestration Framework
“2 VMs with 11g on Tier 1 servers”
2x800 GB LUNs
“GOLD” SLA
Service Analysis
Service Catalog
You can use this build to show the interworking of NetApp’s management software and the integration to orchestration frameworks to get complete end to end management of your shared infrastructure.
The build continues to the next slide and show how NetApp Management Software delivers on Storage and Service Efficiency
Service Measurement
Policy Infrastructure
“2x800 LUNs
Thin provision Dedupe
Snap Vault
Snap Mirror
NetApp Confidential

12. Storage and Service Efficiency
App Admin
Data Center Orchestration Framework
Service Analysis
Service Catalog
Service Efficiency
Service Measurement
Policy Infrastructure
Snap Vault
Snap Mirror
Storage Efficiency
NetApp Confidential

13. Mapping SLAs to Storage
NetApp maps SLAs
to catalog attributes
Physical Storage
I request “Gold” storage please
NetApp Storage Services Catalog
Isolation
vFiler™
Efficiency
Dedupe
Thin provision
Protection
RPO (SnapVault, SnapMirror)
Retention HA
Disk (RAID DP)
Array (SyncMirror)
Controller (CFO)
Data Mobility
Data Motion
Service Level
Gold
Silver
Bronze
SLA
Storage Requester
Provisioned
Service
Storage Architect
Storage managed as an optimized pool based on Service Catalog Attributes
I create the Service
Catalog and policies to deliver on storage attributes

14. References Open Interfaces http://developer.netapp.com
NetApp Public Forum
Distributed Management Task Force (DMTF) –