1. ICT and E-Business Branch
UNCTAD – United Nations Conference on Trade and Development
Capacity Building Workshop on « Information Society Measurements: Household and Business Surveys »
Ministry of Communications and Information Technology, Smart Village, Egypt, June 2007
ICT sector surveys
Dr. Susan Teltscher
Chief, ICT Policy and Analysis Unit
ICT and E-Business Branch, SITE
UNCTAD

2. Why surveying the ICT sector? Main challenges Case study: Egypt
This presentation
Why surveying the ICT sector?
Main challenges
Case study: Egypt
Joint UNCTAD-MCIT project
Questionnaire content
Selected outcome indicators

3. Why surveying the ICT sector?
Contribution to economic development and growth (value added, employment)
Contribution to ICT uptake (providing ICT products and services)
Exports/imports of ICT goods and services
New dynamic sectors: BPO, call/contact centers

4. Why surveying the ICT sector?
Above-average growth rates: output, value added contribution, employment creation, foreign investment (FDI/M&A), trade
Increase in developing countries – shifts from developed to developing countries (production, trade, FDI)

5. ICT sector employment
Source: UNCTAD 2006

6. ICT sector value-added
Source: UNCTAD 2006

7. Top 10 exporters of ICT goods (2005)
Source: UNCTAD 2006

8. ICT goods exports - China
Source: UNCTAD 2007

9. Exports of computer and information services: steep growth
Computers and information services exports: steep growth
Exports of computer and information services: steep growth
Source: UNCTAD 2006
Source: UNCTAD (2006)

10. Export of computer and information services
Share of developing countries rising
Source: UNCTAD 2006

11. ICT sector survey – main challenges
Need to capture the entire domestic market – sampling frame?
Definitions and classifications - internationally comparable results?
Questionnaire design and pilot testing – feasible? policy relevance?
Data production and analysis – quality of data?

12. Case study: Egypt – main objectives
Obtain detailed firm-level data on ICT industry to benchmark ICT sector performance against policy targets
Identify the product portfolio of the ICT sector, imports and exports, key trading partners, workforce, key financial indicators, participation in public support programmes and barriers to growth

13. Case study: Egypt – collaboration UNCTAD MCIT
Classifications
Questionnaire design
Identification of variables and outcome indicators
Data analysis and dissemination (IER)
MCIT
Identification of companies
Sampling frame
Classification
Pilot testing
Data collection, editing, dissemination

14. Case study: Egypt – questionnaire content
General information (12 variables)
Workforce in Egypt (57)
Use of ICT for business operations (43)
Competitors (15)
Access to finance, support programmes (4)
Future Government priorities (19)
Products and exports (84)
Purchases and imports (81)
Financial indicators (4)

15. Case study: Egypt – selected outcome indicators
Gross value added of the ICT sector
Contribution of ICT sector to GDP
ICT sector workforce (total, share, composition)
Product portfolio
Growth in terms of revenue
Value of total exports/imports
Most important trading partners
Share of outsourcing contracts

16. Case study: Egypt – selected outcome indicators
ICT usage (Internet, Web, e-commerce)
Labour productivity
Obstacles to growth
Share of foreign owned companies
More advanced analysis: regressions, e.g. productivity and ICT usage

17. Case study: Egypt – collaboration UNCTAD MCIT
Classifications
Questionnaire design
Identification of variables and outcome indicators
Data analysis and dissemination (IER)
MCIT
Identification of companies
Sampling frame
Classification
Pilot testing
Data collection, editing, dissemination

18. Thank you http://measuring-ict.unctad.org susan.teltscher@unctad.org
ICT and E-Business Branch
UNCTAD – United Nations Conference on Trade and Development
Thank you