1. The Next Generation ROI: Automated Workflow & Supply Chain Management
Damian Scattergood

2. Design Considerations
It’s about Supply Chain Management
Its about money – What you pay for.
Use Technology to control the spend (Cost Waste)
Automation is the key
Bottom Line – ‘More Translation Less Cost’
Faster TTM, Better Quality – Controlled Cost
STAR Collaborative Enterprise Solutions

3. Localisation Supply ChainPM
Agency
Translator
Content
Producer
Translation
Company
(MLV/SLV)
Translator(s)
Where is your money spent?
STAR Collaborative Enterprise Solutions

4. Industry Cost Analysis
Total Localisation expenditure Internal Cost vs’ External Cost
Software Publishers
60/40 Split
Localization Vendors
30/70 Split 60 40
Top 20 MNC’s Software Publishers
Euro 481 Million spend
Euro 289 Million internal spend. 30 70
Industry Focuses on only 12% Spend
Source: Key Performance Solutions Study 2002
STAR Collaborative Enterprise Solutions

5. Where cost is incurred…
Project Management
Handoffs (Transfers, Checking)
Quality (Testing, Bug fixing)
Time
Toyota Seven Wastes
Defects, Transportation, Inventory, Overproduction, Waiting Times, Processing, Motion
“If it doesn’t add value its waste” – Henry Ford
Touch points
STAR Collaborative Enterprise Solutions

6. Touch points
How many times is a single file opened (Touched) in your process? PM
ENG
Content Producer
ENG QA
Vendor
Trans
Translator
FTP
FTP
Localisation Cycle
Localisation Cycle
Localisation Cycle
STAR Collaborative Enterprise Solutions

7. STAR Collaborative Enterprise Solutions
Touch points
If someone touches it - there is a cost - To you.
The next generation solutions…
Automate the process to remove touch points
STAR Collaborative Enterprise Solutions

8. Next Generation Workflow Solutions
Key Focus
Automated Localization Supply Chain Management
Brings
Cost Management across the chain.
How does it work?
Automates “Across the Supply Chain”
Automates the localisation tasks.
STAR Collaborative Enterprise Solutions

9. Automated Supply ChainPM
Agency
Translator
Automated Interface Tools PM
Centre
Agency
Dispatcher
Supplier
Console
Translation
Company
(MLV/SLV)
Content
Producer
Translator
STAR Collaborative Enterprise Solutions

10. Automated Supply Chain ProcessPM
Agency
Translator
Automated Interface Tools PM
Centre
Agency
Dispatcher
Supplier
Console
Costing
Quotes TM
Transkits
Automated Process Tools
Leveraging
Quotes PM
Leveraging
TM Management
File Management
STAR-Transit, Alchemy Catalyst etc….
STAR Collaborative Enterprise Solutions

11. Different Supply Chain Models
MLV Approach
SLV Approach
producer
producer
Translation
company
Translation
companies
Translators
Translators
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12. Benefits 60 40 30 70 “More Translation Less Cost”
Reduced Project Management Costs
Reduced Engineering Cost
Consistent Quality
Improved throughput
Tackle all the Costs 60 40 30 70
“A dollar saved is a dollar to the bottom line” Ariba
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13. STAR Collaborative Enterprise Solutions
ROI
Significant cost savings:
A large number of files (or continuous flow of small documents)
Translation into multiple language
Multi-task jobs (translation, controlling, DTP, terminology, etc.)
Better Quality
Reduced Testing Time
Faster Time to Market
STAR Collaborative Enterprise Solutions

14. Imagine… Improved TTM & throughput Improved Quality Reduced Cost
28 Million words in 24 hours
Improved Quality
Testing hours reduced by 73%
Reduced Cost
45% reduction on internal costs
These are all real cases using Automation.
Source: Key Performance Solutions Study 2002
STAR Collaborative Enterprise Solutions

15. STAR Collaborative Enterprise Solutions

16. Contact: Star Technology Solutions Ltd., Docklands Innovation Park,
East Wall Road,
Dublin 3
Phone:
Fax :
STAR Collaborative Enterprise Solutions