1. Management
Is the process of setting and achieving objectives through the employment of human, financial and technical resources in an organisation. Management seeks to create the working environment that ensures that those objectives are achieved.

3. Enterprise
V Management

4. Characteristics of the good manager
Decisive
Self- motivated
Hard working
Confident
Wants to succeed
“people person”-some charisma
Time manager

5. Management
Is found(needed)
home
business
community
school
government

6. Management skills
Management activities
Leadership
Motivation
communication
Planning
Organising
Controlling

7. Leadership
The ability to influence others to follow a particular path.
To set an example
Charisma
To direct
To delegate
To communicate
honesty/hard working/fairness
You need

8. Types
Autocratic
Democratic
Free-rein
Charismatic

9. Autocratic
I make the decisions
around here!

10. Democratic
Let’s discuss this...

11. Free-rein (laissez-faire)
Research
Film

12. Charismatic ?
Can inspire those around them to perform in a certain way

13. Leadership
The ability to influence others to follow a particular path.
To set an example
Charisma
To direct *
To delegate*
To communicate
honesty/hard working/fairness
You need

14. It doesn’t go as far as empowerment
*To direct
*To delegate
Stating the objectives
Giving instructions
Providing the resources
Building a good working environment
guidance
Giving responsibility to others
Relieves the pressure
Motivates the staff
Increases job satisfaction
Use of specialists
however
It doesn’t go as far as empowerment
Limits are imposed!

15. Motivation You need to understand the forces that drive people
The ability to get people to work hard
however
McGregor’s theory X and theory Y
Maslow’s hierarchy of needs
We look at two theories of motivation

16. Douglas McGregor’s theory X and Y
Workers have to be pushed to work hard
Need to use threats or money to motivate
People are lazy
Although he personally disagreed with this view he believed it was the philosophy used by many managers
Workers desire self fulfillment
Intrinsic motivation
Want to do a good job
In modern business the employment of HR managers/the empowerment of workers/worker directors gives expression to the implementation of theory Y

17. Maslow’s hierarchy of needs
Abraham Maslow ( )-book “Motivation and personality”
Everything we do is to satisfy a need
5 basic needs
Needs can be arranged in a hierarchy-as one is satisfied the higher need becomes the motivator
The satisfied need no longer is the motivator

18. Self-actualisation esteem acceptance safety physiological
Realise your potential
Self-actualisation
Status,respect,recognition
esteem
Acceptance within peer group
acceptance
Secure and safe at work.
Food,shelter warmth
safety
physiological

19. How can the manager satisfy the needs of his workers
Physiological
Safety
Acceptance
Esteem
Self-actualisation
Good wages,canteen,
Job security,trade unions, health &safety
Team work,social activities
Job title,company car,bonus.
Interesting,career development,promotion