1. Malcolm Baldrige Criteria for Performance Excellence in the Medical Device Industry
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9/20/2018
Dickson Consulting

2. Malcolm Baldrige Criteria
Top down approach
Leadership in each functional area of the organization
Intended to promote quality, not simply an award
Fits well with medical device industry regulatory requirements
Additional information on Malcolm Baldrige National Quality Award (“MBNQA”)—
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Dickson Consulting

3. Medrad Inc.-Medical Device Company That Won MBNQA
Medrad is a provider of medical devices and services that enable and enhance imaging procedures of the human body. Used in diagnostic imaging, Medrad's product offerings include a comprehensive line of vascular injection systems, magnetic resonance surface coils and patient care products, and equipment services. Total 2005 revenues were $411 million.
Medrad is a 2003 recipient of the Malcolm Baldrige National Quality Award.
The company’s world headquarters is near Pittsburgh, Pennsylvania. Medrad is a U.S. affiliate of Schering AG, Germany (NYSE:SHR).
Additional information on the Medrad’s award: - -
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Dickson Consulting

4. Specific Baldrige Criteria
Baldrige criteria available for:
-Business (a medical device company perspective)
-Health Care (a medical device company customer perspective)
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Dickson Consulting

5. Baldrige Criteria for Performance Excellence
Leadership
Strategic planning
Customer and market focus
Measurement, analysis and knowledge management
Human resources focus
Process focus
Business results
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Dickson Consulting

6. Why Baldrige? Framework not prescriptive All inclusive
Focus on common requirements
Adaptable
Leading edge of management practices
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Dickson Consulting

7. Self-Assessment Identify boundaries of the organization
Select champions for business categories
Decide on format and scope
Prepare organizational profile
Practice self assessment techniques
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Dickson Consulting

8. Self-Assessment-Continued
Select business category teams
Share responses/finalize findings
Prioritize key strengths/opportunities for improvement
Develop and implement an action plan for improvement
Evaluate and improve your self-assessment and action process
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Dickson Consulting

9. Integration of the Baldrige Criteria
Integrated strategy
-Cross functional approach
-One long-term strategy
Integrate with:
-Medical device regulatory requirements
-Performance management system
-Sarbanes Oxley
-Toyota Production System concepts
-Six Sigma
-Economic value added (EVA)
-ISO
-Benchmarking
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Dickson Consulting

10. Dickson Consulting Presentations Available
Critical Success Factors for a Medical Device Company
Listing on the London Stock Exchange AIM Market
Overview of the Stark Laws
Medical Device Industry Updates
- June 23, 2006
- June 30, 2006
- July 7, 2006
- July 14, 2006
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Dickson Consulting

11. Services of Dickson Consulting (With a Focus on Medical Device Companies)
Board of Directors representation
Designated financial expert
CEO/COO/CFO services
Strategic planning facilitation
Financing assistance
Exit strategy and M&A assistance
Other special projects
9/20/2018
Dickson Consulting

12. Disclaimers
This report is not intended to provide investment advice or any other advice on any company mentioned.
The information in this report is believed to be correct but no assurances are provided that the information is correct.
Events may have occurred that are significant that are not mentioned in this report.
9/20/2018
Dickson Consulting