1. Product Packaging Guideline Branding Reshipper Carton
Cinmar - Ver

2. Reshipper Packages Definition
Reshipper – When the product is shipped into our distribution center in a carton that will be shipped to the customer. Refers to a vendors package capable of being reshipped, as is, to our customer via the rigors of USPS, UPS, FEDEX, Etc…
Introduction
The container, interior packaging and the packaging of the product as the customer will receive it are the vendor’s responsibility. While you may be well versed in ISTA compliance for unitized loads of the same product, please know we will be shipping an individual carton to the customer. Your packaging will need to protect the product from the rigors of transit while simultaneously enhancing the Frontgate and GrandinRoad brands.
Please examine your current packaging and perform an in-house transit test (Ref pages ). If product damage occurs, contact our QA Specialist as they can assist in a packaging revision. Once an in-house test results as a “pass”, send revised pack to MTL/BV with a test request form (TRF) Ref page 14 .
Note: The Cinmar QA team will request digital pictures of your in-house drop test.
Cinmar - Ver

3. Reshipper Packages Typical Package Handling Situation
Your packaging must be able to withstand the standard ISTA (International Safe Transit Association) drop test
and transit to the customer.
***Independent testing of the product packaging for compliance with ISTA 3A is strongly encouraged***
Product handing situation
As a cataloger , our packaging standards exceed the standards
required for shipping pallet loads to the retail channels.
Each box travels a harsh route
Handled up to 20 times by hand at the various carrier hubs
Travels up to 30-miles on high-speed sorting equipment
Travels up to 2500 miles loosely loaded in a carrier trailer
For instance a ground shipment from Cincinnati, OH to San Jose, CA, a box will travel the following path:
Cinmar’s Distribution Center
Received and stored.
Packed & labeled with customer address, sorted on automated sorter, loaded onto UPS trailer
Local Carrier Hub
Unloaded from trailer, sorted by destination, loaded on outbound trailer bound for intermediate hub
Intermediate Carrier Hub
Unloaded, sorted, loaded onto trailer on flat car for west coast hub
CA depot
Unloaded from flat car, sorted on conveyor, transported on trailer to local depot
Local delivery sort
Unloaded from trailer, sorted, loaded onto local delivery truck bound for customer’s home or office
Cinmar - Ver

4. Reshipper Packages Box type
The Corrugated: Outer (Shipping) Carton
*A brown carton is required. (Avoid tan, gold, or yellow tone recycled corrugate).
*A minimum carton requirement of 200-lb. bursting strength, or a 32-lb ECT (Edge Crush Test) double wall, double flute, certified test.
*Double Wall: Two corrugated mediums with a linerboard facing adhered between them and to both sides.
No part of the corrugated should be of a recycled material.
Carton Tape:
* Two inch wide (minimum), brown, tri-
directional, gummed, water activated tape.
* Tape should fold over corner and hang
down two inches (minimum).
Cinmar - Ver

5. Reshipper Packages Carton Construction
Reshipper – Outer (Shipping) Carton
The buyer and Vendor must address reshipper-packaging options in negotiations. A Vendor must supply a reshippable box whenever feasible.
Follow the chart below to determine the appropriate carton strength to minimize carton/product damage
Double Walled Box
Max Weight in Box
200#
1 lb – 60 lb
275#
61 lb – 99 lb
350#
Over 100 lb
Why not a cushion color spec?
If the package fails the drop test, upgrading the carton strength is an economical means of adding impact protection with minimal increase in the outer box cube.
Cinmar - Ver

6. Reshipper Packages Graphics
Cinmar Brand Enhancement
Approved Logos:
Frontgate and GrandinRoad
The Frontgate or GrandinRoad logo:
Print Color: Black
Artwork : Supplied by Cinmar or download
(Cinmar Vendor Partnership)
Variety of digital formats are available.
Logo placement
Our packaging logo must be printed in black and centered on front and back panels of the carton.
Logo size
It will be necessary to proportionally increase/decrease the size of the logo to accommodate the package size.
Logo length should be 1/2 the width of the box, not to exceed 20".
Only the size of the logo should be altered, the type font and spacing is to remain as shown. Do not manipulate the logo as it could lead to distortion.
New image
Place on front and back panels, long sides
Cinmar - Ver

7. Reshipper Packages Graphics cont’d
Exception to previous page: (Flat Carton)
Place logo on the top rather than front and back.
If UCC label is larger than edge of box, wrap label around the sided. This will allow scanning once stacked on a pallet.
All other points apply.
Cinmar - Ver

8. Reshipper Packages Graphics cont’d
Cinmar Item No. & Description:
Printed - placement
Type font: 1/4 inch height. (Times New Roman).
Type color: Black
Note: Item Number is also referred as the Base Number.
Item Number (Base Number) and Description
Example: 12345A
Shower Caddy
Print our Item Number on right side panel of the box, located to left edge, even with the logo.
Print Cinmar item description directly below the item number.
Tighten specs, clarify, select one type font
Alter layout positions
Illustrations required
Cinmar - Ver

9. Reshipper Packages Graphics cont’d
Uniform Packaging and Labeling Regulations:
Address and Made in…. To read:
Frontgate
West Chester, Ohio, USA
Made in ……… Or
GrandinRoad
Address and Made In….
Address and "Made In…." copy lines are to be no more than 1/4" in height.
Locate on left side panel, bottom edge, to the right. (opposite UCC Label)
Cinmar - Ver

10. Reshipper Packages Cushioning
Protecting the product
One of Cinmar’s recommended cushioning is a pre-formed polystyrene mold. We request a 2” thick cushion as a benchmark for sufficient cushion within a package. The cushion should protect all 6 sides of the product from the box side, in an effort to “float” the item.
Note: Alternative cushioning to protect the product are acceptable but must be approved by Cinmar QA and be able to pass an ISTA.
Internal components
Internal components within the carton should be separated from each other to avoid blemish marks.
Do not use
Protection filler such as: Paper towels, rags, printed newspaper, small foam pieces (peanuts), shredded boxes etc... is prohibited and will lead to expenses offsets.
We typically do not accept bubble-wrap as a direct-to-consumer cushion solution. We request a designed appearance.
Note: In the event that your pack requires correction in our fulfillment center, your organization will incur charges.
Cinmar - Ver

11. Reshipper Packages Inner packaging
Poly Bags
A poly bag/film must be used to protect the products finish.
Slip/Cover the item into a new, clear, sized-appropriate poly-bag.
Poly bags must be a minimum of 1.0 mil thick and cover the item 100%.
Suffocation Warning
Flexible plastic film bags (Poly bags) with the following dimensions require a Suffocation Hazard Warning:
An opening greater than 5 in. (12.7 cm) when placed flat
An opening with a circumference greater than 10 in. (25.4 cm) when opened
The print size of suffocation warning must be as follows:
Surface Area (LXW) of BAG Size of Print
35 – 49 Inches At least 10 Points
50 – 90 Inches At least 14 Points
91 – 199 Inches At least 18 Points
200+ inches At least 24 Points
“WARNING – To avoid danger of suffocation, keep away from babies and
children. Do not use in cribs, beds, or play pens. This bag is not a toy.”
Small parts and hardware
Packaged in a poly bag, sealed and attached to the instruction sheet bag.
Include one extra fastener of each type.
Package should be easily located by customer, unable to move in the
box, and must not harm the product.
Included tools
Package included tools in fastener bag.
Instruction sheets
See page 18 for instruction sheet development.
More detail
Add pictures
Cinmar - Ver

12. Reshipper Packages Labeling
UCC label placement:
For additional information on UCC label placement, please reference our Vendor Compliance Manual
Place label in the lower left hand side of the smallest end of the case.
Place one inch from bottom and left edge
Cinmar - Ver

13. Reshipper Packages Package Development Procedure
Determine Carton size
The carton should be sized appropriately so the cushioning protecting the item is a snug fit.
Protect the finish of the product, components, and parts
Use clear, size appropriate poly bags
Cushion the item
Please use 2 inch cushion as a benchmark for sufficient cushion within a reshipper package.
Determine use of banding
Avoid banding on packages less than 130” length and girth.
Perform transit test
Test per guidelines (page 14). Send to Bureau Veritas - MTL for transit protocol.
Cinmar - Ver

14. Reshipper Packages Packaging Test Specifications
Overview:
All items must be transit tested before they leave the origin. This is to insure our customers don’t receive damaged merchandise. Top of production product/packaging must have a Bureau Veritas - MTL lab “pass” result.
When submitting to BV/MTL you must use a Cinmar Test Request Form.
Please request the “How to Submit to MTL” literature from your QA Specialist or use this link to take you directly to the MTL web site ).
Important:
In an effort to minimize damage and enhance the customers experience, failure
to provide packaging that adequately protects the item in transit to our customers, will
result in chargeback's.
Note:
Please your Cinmar QA Specialist or if you need assistance on improving the packaging of your item. (Please submit with digital pictures)
Cinmar - Ver

15. Reshipper Packages Packaging Test Specifications
Cinmar Drop Test Requirements:
All items with weight less than 100 lbs and box dimensions less than 160 inches.
Item must be dropped from a height of 30 inches.
The item will be dropped a total of 14 times using the drop techniques that follow:
1. Item is dropped on the manufactured corner bottom, the direct opposite top corner and the three seams leading away from each of those corners. (8 drops).
2. Item is dropped on the top, bottom and all four sides. (6 drops).
(See illustrations on page 16)
All items with a weight more than 100lbs and box dimensions more than 160 inches must be dropped from a height of 24 inches.
The item will be dropped a total of 10 times using the drop techniques that follow:
Item is dropped on the manufactured corner bottom and the three seams leading away from those corners a total of 4 times.
Item is dropped on the top, bottom, and all four sides a total of 6 times.
Cinmar - Ver

16. Reshipper Packages Packaging Test Specifications
Impact Identification:
Less 100 lb and girth of 165 inches
14 point drop test from 30 inches in a specific sequence as described in ISTA 1A
Drop 1: Corner at Mfg. joint or most fragile corner.
Drop 2: Shortest edge radiating from corner.
Drop 3: Next longest edge radiating from corner.
Drop 4: Longest edge radiating from corner.
Drop 5: Direct opposite top corner (opposite from Drop 1)
Drop 6: Shortest edge radiating from corner.
Drop 7: Next longest edge radiating from corner.
Drop 8: Longest edge radiating from corner.
Drop 9: Flat on one of the smallest faces.
Drop 10: Flat on the opposite small face.
Drop 11: Flat on one of the medium faces.
Drop 12: Flat on the opposite medium face.
Drop 13: Flat on one of the largest faces.
Drop 14: Flat on the opposite large face.
Impact Identification:
Over 100 lb and girth of 165 inches
10 point drop test from 24 inches in a specific sequence as described in ISTA 1B
Drop 1: Corner at Mfg. joint or most fragile corner.
Drop 2: Shortest edge radiating from corner.
Drop 3: Next longest edge radiating from corner.
Drop 4: Longest edge radiating from corner.
Drop 5: Flat on the smallest face.
Drop 6: Flat on the opposite small face.
Drop 7: Flat on one of the medium faces.
Drop 8: Flat on the opposite medium face.
Drop 9: Flat on one of the largest faces.
Drop 10: Flat on the opposite large face.
Cinmar - Ver

17. Reshipper Packages Packaging Test Specifications cont’d
Manufactured Joint
Cinmar - Ver

18. Instruction Sheets
Instructions are to be secured with parts bag to the item, easily viewed by customer, not hidden in packaging.
If the pack requires to be opened in a particular fashion then instructions on how to open must be affixed to the
outermost part of the pack.
Instructions are mandatory if any one part must be assembled.
Instructions are to include the appropriate logo (Frontgate or GrandinRoad). Approximate size to be 1/2 width of instruction sheet. Locate logo at top of the page. No manufacturers logo or reference should be made on instructions.
Instructions must be written in English.
It is inappropriate to provide an assembly illustration only (Assembly Illustrations: 1 exploded picture of an item with each part identified)
Instructions must first include a Bill of Material (BOM) / parts listing (Inclusive of part number, description, quantity needed, extras included and picture of each part).
Instructions must then list any and all tools needed but not supplied (hammer etc)
Instructions should be listed in Step-by-Step fashion.
Each step should be separated from other steps.
Each step should be numbered and listed in order.
Each step should include a picture of the action with parts identified. Each step should contain a description of the action (example" Add bolt C to join pole F to basket H)
If any 2 parts are alike (right or left side is an example), these parts should be identified with a white computer generated label with black print of the corresponding part number on the instructions.
A picture of the complete, assembled item must be included after the last step.
All items require some kind of care. Include a CARE AND MAINTENANCE section below the picture of the complete assembled item. State any cleaning or maintenance that is suggested for the item.
Instruction sheets must be printed not photocopied for production. Paper stock : 50lb. Color : white.
Cinmar - Ver

19. Instruction Sheets cont’d
Frontgate Orders - add this copy to the bottom of the last page :
Please contact one of our Product Specialists for assembly assistance or questions at or Specialists are available weekdays 8:00AM to 8:00PM EST or Saturdays 9:30AM to 6:00PM.
GrandinRoad Orders – add this copy to the bottom of the last page :
Please contact one of our Product Specialists for assembly assistance or questions at Specialists are available weekdays 8:00AM to 8:00PM EST or Saturdays 9:30AM to 6:00PM.
We want to hear from you!
Please call us with any questions, problems or suggestions. We cannot give our customers the value
that they have come to expect, and the quality they deserve without your assistance.
Cinmar Quality Assurance Department
Cinmar - Ver