1. The Power of Likable Leadership Get Your Team To the Island of Success
Graham Corporate Communications
The Power of Likable Leadership Get Your Team To the Island of Success

2. Name one thing that gets better by staying the same

3. There are Only 3 Jobs
Doers
Managers
Leaders

4. Doers
Produce the product
Carry out the orders
Fulfill the mission

5. Managers
Define the operations
Enforce the rules
Increase productivity

6. Leaders
Identify the dream
Motivate the team

7. Identify the Right Dream Where are you going?

8. To Motivate the Team tell them about the dream
Focused on the small:
Defined the operation
Followed regulations
Solved problems
Got people to the event
He lost sight of the goal

9. Gallup’s Strengths Finders How to: “Motivate the Team”
Focus on an employee’s strengths:
73% are engaged in their work
Fail to focus on strengths:
9% are engaged in their work

10. Followers Want from Leaders “4 Basic Needs”
Show Compassion
Build Trust
Provide Stability
Create Hope
Gallup Leadership research

11. The Likable Communicator
You engaged them with Lorne Green
I wonder if you want to break the plane?
You didn’t set up that Aunt Peg worked for the ad company did you?

12. Likeability is the final decision maker
Wanna Have a Beer?
All things being equal:
Elect
Hire
Buy
Follow
Likeability is the final decision maker

13. Likeability “The 55%-38%-7% Rule"
55% Face and Body
38% Sound of Voice
7% Actual Words

14. Likeability Remove the Walls
Face: open, helpful
Voice: warm with inflection
Body: open, energized
Show Compassion

15. Likeability Make the Connection
Eye Contact
Pause
Silence
Build Trust

16. Likeability The Helpful Head
“What time does the 3:00 show start?”
Listen
“Where dreams come true”
Help them achieve dreams
Provide Stability
Create Hope

17. Oprah Winfrey the helpful leader
Don’t Debate … Advocate be on the same team

18. Don’t Prove You’re a Professional Prove You Are a Human Being
Make them feel special

19. The Sincere Compliment Compassion~Trust~Stability~Hope
You will influence your listener
when your listener knows
you are listening

20. A relationship building tool that is:
What is a Compliment?
A relationship building tool that is:
Simple
Sincere
Specific
Helpful

21. Why Compliment? Inspires and motivates Builds trust
Models & encourages humanity

22. Accept a Compliment “Wow, you just made my day."
"Thank you. I appreciate hearing that!”

23. Your Turn:
Listen
Give a compliment

24. Graham Corporate Communications
making the complicated simple
and the simple powerful®
CONTACT:
Bill Graham
Copyright © 2014
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25. Likable Leadership Get Them To the Island of Success
Captain Jerry Hyde:
Take Down Walls
Make Connections
Take Them for a Ride
Make Dreams Come True