1. Learning Objectives Characters SupervisorEmployee 1Employee 2 Coaching Employees 1 2 3 Resources Get Started…

2. Learning Objectives SupervisorEmployee 1Employee 2 3 Resources Get Started… Coaching Employees 1 Objective 1 here…… Characters 2 Objective 2 here…… 3 Objective 3 here……

3. Supervisor Your Scenario The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps Meeting with Employee 1Meeting with Employee 2

4. Employee 1 Your Situation - Attitude The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps Start the meeting

5. Employee 2 Your Situation - Late The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps over the lazy dog. The quick brown fox jumps Start the meeting

6. Thanks for joining me, do you know why we are meeting today? Yes– I know that I was late today No I dont – I know that I just got a customer compliment Select a response for the employee Tips for You as the supervisor Tip 1 here, remember to listen, empathize, emphasize, etc… Tip 2 here, eye contact, open mind, no pre-jugement, etc… Tip 3 here, body language, voice tone, documentation, etc…

7. No, I dont I just got a customer compliment Response 1: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus Response 2: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus Response 3: Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus