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Citizens Information Board

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Presentation on theme: "Citizens Information Board"— Presentation transcript:

1 Citizens Information Board
The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services. It provides the Citizens Information website, and supports the voluntary network of Citizens Information Centres and the Citizens Information Phone Service It also funds and supports the Money Advice and Budgeting Service (MABS) and the National Advocacy Service for People with Disabilities


3 Centre opening hours for general queries:
Monday: 9:30am-4:30pm Tuesday: Wednesday: 9:30am-4:30pm, 6pm-7:30pm Thursday: Friday: 9:30am-4:15pm

4 Specialist Service Information
Free Legal Advice Centre: Wed 6pm-7:30pm (By appointment only.) Financial Information Service Centres: Other Information: Ombudsman - last Tuesday of each month: 10.00am (except December) Garda Ombudsman. Enquiries at Reception Local Solicitors: Family Law Solicitor - Thurs 10.00am pm (By appointment only.) CAVA - Chartered Accountants Voluntary Advice (free accountancy advice): Contact centre (By appointment only.)

5 Outreach Services Croom -Outreach c/o Croom Family Resource Centre
Main Street Croom Co. Limerick Tel: Wheelchair-accessible: Yes Opening Hours: Tue 3pm-4pm

6 Patrickswell Resource Centre
Co. Limerick Tel: Wheelchair-accessible: No Opening Hours: Tue 1:30pm-2:30pm

7 Our Lady of Lourdes Resource Centre, Rosbrien
Co. Limerick Tel: Wheelchair-accessible: No Opening Hours: Tue 12pm-1pm

8 Citizens Information Service
Consumer Affairs Employment Rights Disability Information Financial Matters Housing Travel and Recreation Migrant Rights Social Welfare Education Family Issues Health Issues Justice Explain the services we provide. Highlight that it is a free service, is confidential and independent This Service is free, impartial, confidential and independent.


10 What is a part-time worker?
A part-time worker is someone whose normal hours of work are less than the normal hours of work of a comparable employee A comparable employee is one who is doing the same, similar or equal-value work and is employed by the same or an associated employer

11 Things to know! Job title\job description Start date The rate of pay Pay cycle – weekly or monthly Hours basic & overtime Holidays Periods of notice or, if fixed time contract or part time contract, the date when the contract expires When starting a job you should ask your employer for this information

12 ALSO ! Your employer must provide these particulars in writing within two months of your employment or within one month if you are under 18 and in this case must also give you a copy of the official summary of the Protection of Young Persons Act 1996 It is your right to ask for this in writing

13 National Minimum Wage Act
The National Minimum Wage act applies to those in employment: Full-time Part-time Casual and Temporary Employees It applies to full-time, part-time and casual/temporary work. But not if under 18, then it’s only €6.05

14 National Minimum Wage Rates on or after 1 January 2017
Minimum hourly rate of pay % of minimum wage Experienced adult worker € % Aged under 18 € % First year from date of first employment aged over 18 € % Second year from date of first employment aged over 18 € % Employee aged over 18, in structured training during working hours 1st one third period € % 2nd one third period € % 3rd one third period € %

15 National Minimum Wage Young employees and those people in first 2 years of employment Since 1 January 2017 the National Minimum Wage Act provides the following sub-minimum rates: •An employee who is aged under 18 is entitled to €6.48 per hour (70% of the minimum wage) •An employee who is in the first year of employment since the age of 18 is entitled to €7.40 per hour (80% of minimum wage) •An employee who is in the second year of employment since the date of first employment over the age of 18 is entitled to €8.33 per hour (90% of the minimum wage)

16 Maximum Number of Hours
Under the Organisation of Working Time Act, 1997, the Maximum average working week is 48 hours You may some weeks work more than 48 hours but over a 4 or 6 month period your average must not exceed 48

17 Is an employee entitled to holidays?
Yes. Employees taking annual leave are entitled to pay in advance of the leave. The pay is based on the rate for an employee’s normal working week. Where an employee’s pay varies from week to week, pay received while on annual leave is the average weekly payment for his/her normal working hours in the 13 weeks immediately preceding the leave Your entitled to your holiday pay before you go on holidays If you don’t always get the same pay each week then it is based on your average pay over the last 13 weeks

18 Are part-timers entitled to holidays?
For most part-time or casual employees the leave entitlement is 8% of the hours worked subject to a maximum of four working weeks. If not full time then you are entitled to 8% of the hours you worked since the start of the holiday period or if you have already taken holidays the hours you worked since returning to work

19 Public Holidays There are nine (9) public holidays in Ireland each year. Good Friday is not a public holiday New Year's Day St.Patrick's Day Easter Monday May Bank Holiday June Bank Holiday August Bank Holiday October Bank Holiday Christmas Day St. Stephen's Day

20 Public Holidays Employees do have an entitlement to paid leave on a public holiday, or one of the following alternatives: A paid day off on that day A paid day off within a month of that day An additional day of annual leave An additional day’s pay Must have worked at least 40 hours in the 5 weeks leading up to the bank holiday

21 Your entitlement to public holidays is set out in the Organisation of Working Time Act Most employees are entitled to paid leave on public holidays. One exception is part-time employees who have not worked for their employer at least 40 hours in total in the 5 weeks before the public holiday.

22 Tax Your own personal circumstances dictate the amount of tax credits you are entitled to. The Tax office will forward you a statement of your tax credits each year (and your employer will be notified). Most employees in Ireland pay tax through the PAYE (Pay as you Earn) system. This means that your employer deducts the tax you owe directly from your wages. You inform the tax office of your personal circumstances by completing a Form12A.

23 Must I pay TAX? Holiday work or part-time work is taxable in the same way as any other employment. If your gross tax is less than your tax credits, you will not have to pay tax - provided you have applied for a certificate of tax credits. If you have paid tax but you are entitled to additional credits you may claim a refund of some or all of the tax paid. If you paid tax and are returning to school or college you may be able to claim a refund from the tax office of some or all of the tax paid depending on your level of income and unused tax credits. To claim a refund you should ask the district office for Form P50 (First Claim for Tax Repayment during Unemployment) and send it with your form P45 to your district office.

24 Does a part-timer pay tax?
Every employee aged 16 to 66 years should be included in Pay Related Social Insurance (PRSI) What you pay and the cover it gives you will depend on your class of insurance This is set out under social welfare legislation A part-time worker will be insured at Class A if earning €38 per week or more

25 Universal Social Charge
Replaced the Health Levy and the Income Levy on 1st January 2011 Standard rate of USC (2017) Rate Income band 0.5% Up to €12,012 2.5% From €12, to €18,772 5% From €18, to €70,044 8% From €70, to €100,000 8% Any PAYE income over €100,000 11% Self-employed income over €100,000 Reduced rate of USC (2017) 0.5% Income up to €12,012 2.5% All income over €12,012 25

26 How will I know if my employer is paying tax?
You should receive a payslip with your wages/salary which will indicate tax, PRSI, Union dues and any other deductions taken from your wages At the end of every tax year you should receive a P60, which will indicate how much you earned, tax paid, how much PRSI, the No. & class of contributions You can check if employer paying your tax/prsi by contacting Dept of Social and Family Affairs

27 Refund of tax paid? After each tax year (December 31st) you can write to revenue and ask them to check if you have paid too much tax in that year (if you have underpaid tax you will be required by Revenue to pay the difference). If you have been unemployed for more than 4 weeks or plan to leave the country you may be entitled to a tax refund – Form P50

28 Notice? Question: When leaving one job for another, should I give notice? Answer: An employer is entitled to one week’s notice (minimum) from an employee if the employee has worked for less than 13 weeks (thereafter refer to contract)

29 Who Can I Complain to about Employment Rights:
A Rights Commissioner is an independent officer of the Labour Relations Commission, who hears disputes concerning a wide range of employment rights matters. Hearings are in private and the Rights Commissioner will, in many cases, try to reach a settlement of the dispute between the parties

30 Questions…. What inspired you to pick this career?
What kind of stress do you encounter during your work day? What should we do to find a job in these recessionary times? What type of job should you get to start off on a career path? Why do so many young people get turned down for jobs? What things should the government do to make it possible for parents to combine family and work? How do you feel about older people working while many young people have no jobs? What are tax differences between different countries? Why do we pay Tax? What is emergency Tax? What does PRSI entitles us to? How does the Industrial Relation Act does affects young people? What areas of work does the Health and Safety act apply to?

31 What the employer wants….
Communication Flexibility Adaptability Leadership Initiative Problem solving Numeracy Self awareness Commitment Motivation Interpersonal skills Teamwork

32 Your first job…. A success!
Communication Language Respect Be yourself Timekeeping Appearance The little things…. Communication: Communication is everything. Learn to assess the best form of communication between colleagues and clients. Language: Keep your mouth and your thoughts professional – a clean and appropriate level. Use your common sense. Respect: Everyone deserves respect. Preserve your reputation and dignity.Avoid tittle tattle and confrontation and at all times remember that you go to work to work and not as a social outing. Be yourself: Learn the ropes and have time to breathe. Make no pretences. This is the start of your long-term career. Timekeeping: Be early! Be punctual! Deliver on time. Appearance: Smart and casual. Well groomed and well presented. Tidy hair & make-up The little things: Passwords. Safety. policy. Telephone policy.Etiquette. Company culture.

33 Health & Safety at Work Employees are required to:
Be proactive on safety through their behaviour. Avoid acts or omissions which may cause unsafe situations Report defects in safety matters, safety systems and equipment to their supervisor Co-operate with all arrangements, policies and procedures Use personal protective equipment as necessary Adhere to company rules Know the safety policy\statement

34 Health & Safety at Work Promoting a safe culture at work – 4Cs
Control – who is responsible for what duties; clearly define the duties Competence – train all staff to have knowledge, skills and experience to be able to work in a safe and healthy manner Co-Operation – involve all employees; understand the relevance of health, safety and control measures Communication – written and verbal communications of H&S statements

35 School Attendance The legislation governing school attendance in Ireland is the Education (Welfare) Act Under the Act the minimum school leaving age is raised to 16 years (was 15), or the completion of three years of post-primary education, whichever is the later.

36 WHEN CAN I …….(wage) Age under18 – 70% of minimum wage
Age 18 – 80% of minimum wage Age over 18 – 90% if in second year of employment after reaching 18 years Age 20 – % if in third year of employment after reaching 18 years

37 Hours of work for young people
The working hours for young people are regulated by the Protection of Young Persons (Employment) Act The Act sets maximum working hours, rest intervals and prohibits the employment of young people aged under 18 in late night work.

38 The Act in general applies to young people under 18 years of age
The Act in general applies to young people under 18 years of age. It defines children as being aged under 16 and young persons refers to those aged 16 and 17. The Act does not apply to children or young people who are employed by a close relative.

39 Under the Act, employers cannot employ children under 16 in regular full-time jobs. They may employ children aged 14 and 15 years on light work as follows: •Children aged 14 or over may do light work during the school holidays where the hours do not exceed 7 in any day or 35 in any week. •Children over 15 but under 16 may do light work up to 8 hours a week during school term time. •Children under 16 may work up to 8 hours a day and 40 hours a week if they are on an approved work experience or educational programme where the work is not harmful to their health, safety or development.

40 •Children under 16 must have at least 21 days off work during the summer holidays.
•Children can be employed in film, cultural, advertising work or sport under licences issued by the Minister for Jobs, Enterprise and Innovation.

41 WHEN CAN I …….(apprenticeship)
Become a Fás apprentice years Army, Air Corps or Naval – 17 years An Garda Síochána – 18 years

42 GET MARRIED? It is theoretically possible to marry under 18 if a court exemption is sought and three months notice given to the state

43 SERVE ON A JURY? A person may be called upon to serve on a jury in a court of law from the age of 18 Members of a jury are citizens who are on the electoral register If you are called upon to attend for jury service and fail to do so, you are committing an offence and are liable to be fined

44 BUY ALCOHOL It is illegal for anyone under 18 to buy alcohol, and for a publican or retailer to supply alcohol to anyone under 18 It is an offence for anyone under 15 to enter into a pub during opening hours, unless accompanied by an adult You must be 18 years old to work in a pub, unless related to the owner

There are specific minimum ages at which you may hold a learner permit for certain vehicles in Ireland. For example, drivers of Category A1 vehicles (i.e., certain motorcycles) must be at least 16 years of age to obtain a learner permit. Drivers of Category B vehicles (that is, certain cars) must be at least 17 years to hold a first learner permit.

46 BABYSIT? There is no law which states at what age it is legal for a young person to babysit; parents must decide whether someone is old enough to babysit (Source: Irish Red Cross – A handbook for babysitters and parents) If you are under 16 years of age while babysitting and anything should happen, the parents of the child\children are responsible and not the babysitter.

47 Thank You Any Questions?

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