1. The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally OverviewFunctionsStatsBenefitsPrice Welcome to HomeSwapper To navigate select any of the pale blue tabs above and then click or scroll through the animation on each slide call our landlord helpline on 08456 187162 or email landlords@homeswapper.co.uklandlords@homeswapper.co.uk

2. Overview HomeSwapper launched in February 07 with a view to filling the void created by the CLGs decision to terminate the government funded National Homeswap service HomeSwapper is a local and national mutual exchange register and now the largest active database of social housing tenants looking to exchange homes HomeSwapper is constantly developing and expanding the service in partnership with landlords and tenants FunctionsStatsBenefitsPrice

3. OverviewFunctionsStatsBenefitsPrice Online service for tenants and landlords Self service, quick and easy registration Automatic matching of homes that meet registrants requirements Match alerts sent by email or text message Instant access to contact details of potential swappers Question / Answer channel to share information Landlord training, support line and promotional material and activity Quick and easy registration approval process Under-occupancy & over-crowding alerts and matching Immediately Available Homes advertising and matching facility Flexible searching, tenant data override and reporting tools Accessibility solutions including Lists, registration form and match letters

4. Functions To search for properties simply click the Search tab. StatsBenefitsPriceOverview

5. To search for an area you will need to type in a town/village name we do not search by district Click Find/Check to bring up the area names below Bedrooms, Home Type and Rent amount will depend on what the tenant requires. Then simply click search to bring up all available properties. Select the correct area name from the drop down list that appears below Functions StatsBenefitsPriceOverview Select the distance you wish to search. (Distance is measured from the very centre of that area outwards)

6. This page will bring up all search results for the criteria you have chosen. Unless the tenant is logged in, they can only access Full Details of the property, they will not be able to obtain contact details or add the property to My favourites Unless they are a full member of the site. Functions StatsBenefitsPriceOverview

7. Full Details of a property will look like this. Functions StatsBenefitsPriceOverview

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9. If a tenant is logged in they can add the property to My Favourites which would look like this. Functions StatsBenefitsPriceOverview

10. Useful information for landlords can be found in the landlord section of the site. Various information is available to landlords including case studies, relevant paperwork, posters and a landlord helpline. Functions StatsBenefitsPriceOverview

11. Text alerts fortnightly Email alerts weekly Letter alerts monthly ( optional ) Functions StatsBenefitsPriceOverview

12. This is an example of a partnering landlord link from their own website. It improves tenants options by making them aware HomeSwapper is free to them.

13. HomeSwapper can personalise application forms for you to hand out to tenants without internet access.

14. Over 234,000 tenant registrations 105,000 currently actively looking to move 85% of registrants have free access 82% have a match within 24 hours and average 56 matches per registrant Over 12,000 exchanges in the last 12 months Over 470 participating registered social landlords… Including 170+ local authorities… … and 300 housing associations Representing over 2 million properties… … giving 50% of social housing tenants free access Feb 2007 to June 2009 Functions StatsBenefitsPriceOverview

15. The UKs only national and the largest mutual exchange site for tenants & landlords Developed & managed by social housing software professionals Empowered tenants with or without internet access Increases mobility (KLOE7) Minimal landlord administration Reduces void costs Identifies and matches under-occupants willing to downsize with over-crowding households An effective means of advertising and matching hard to lets The easiest, fastest & greatest chance of finding a match Functions StatsBenefitsPriceOverview

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17. Functions StatsBenefitsPriceOverview "HomeSwapper is already being used extensively with up to 6 Raglan residents registering on the website every day. The service makes the whole exchange process easier and provides much quicker information for residents." Steve Hayes, Compliance & Support Officer, Raglan. February 2008 It is fantastic to see that all of our colleagues throughout the county have chosen HomeSwapper. This will not only make things easier when managing swaps between landlords in the region but ensures that all of Wiltshire's social tenants are able to access the same level of service whoever their landlord is Andrew Myatt, Head of Neighbourhoods, Selwood Housing Society. September 2008 We recently joined the Immediately Available Homes service and advertised our first hard to let property the next day. Within 30 minutes we had our first enquiry; which we were delighted to receive such a fast response. We have used the service again and each time we have managed to let our properties quickly. The service is easy to use and it has helped us to reduce void costs plus it has assisted tenants to find a more suitable home. Andrea OCallaghan, Allocations Manager, Swan Housing Group. June 2009

18. If a Landlord does not subscribe to the HomeSwapper mutual exchange there will be a monthly fee chargeable to their tenants The fee will be:- £ 7.45 per 3 months £13.95 per 6 months £26.95 per 12 months If a Landlord does subscribe to HomeSwapper service there will be no charge to the landlords tenants Functions StatsBenefitsPriceOverview

19. Functions StatsBenefitsPriceOverview Fees for participating landlords StockAnnual Fee HomeSwapper Annual Fee Immediately Available Homes (I.A.H.) I.A.H. Advert per month 0–99£250£50£15 100–499£250£50£15 500–999£500£100£13 1,000–1,999£1,075£200£12 2,000–4,999£2,150£400£11 5,000–9,999£2,650£600£10 10,000–14,999£3,200£750£9 15,000 +£4,250£900£8*

20. Optional landlord services Functions StatsBenefitsPriceOverview Lists: - £9.50 per list (£6.50 for partnering landlords) per 50 double-sided A4 printed sheets (plus p&p) Monthly matches letters for selected tenants: - £250 set up fee then £50 per month for up to 25 letters (extra letters at £1.50 (plus p&p each).

21. Moving forward… HomeSwapper Posters and link on web site Inform all tenants on transfer list Set up PC in reception Book a Tenant day Order HomeSwapper lists Sign up to participate with full benefits To find out more call our landlord helpline on 08456 187162 or email landlords@homeswapper.co.uklandlords@homeswapper.co.uk