1. Safety at work
TOTAL'S
GOLDEN RULES

2. A BIT OF HISTORY ● Observations in 2009: 2010, publication of the
■ No decrease in the number of accidents at work.
■ High actual or potential severity of accidents.
■ High fatal accident rate.
■ Identification of 12 major causes of serious or fatal accidents.
TRIR and fatalities
TRIR
TRIR projection
Fatalities
2010, publication of the
Group Golden Rules
Recommendations to be applied by everybody in all situations in order to improve the management of risks related to our professions.
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3. BUT WE NEED TO TAKE IT EVEN FURTHER
PROGRESS HAS BEEN MADE,
BUT WE NEED TO TAKE IT EVEN FURTHER
● Progress recorded over 10 years ■ Strict compliance with the Golden Rules would have avoided over 85% of fatal accidents.
● Fresh impetus for further progress
■ Need to revise the formulation
of the Golden Rules after an in-depth analysis
of the causes of fatal accidents and
High Potential Incidents (HIPO) by
the inter-branch work group
"Zero fatal accidents".
TRIR and fatalities
► Feedback/conclusions the Golden Rules are written in a way that doesn't always make them easy to apply or check as the phrasing leaves room for interpretation.
TRIR
TRIR projection
Fatalities
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4. CLEARER, MORE ACCURATE PHRASING
● Written as a series
of musts and must nots
50 instructions that
all Total employees and contractors
must comply with.
To make it easier to :
Understand the Golden Rules.
Appropriate them.
Apply them at all times.
Check compliance
Step in in the event of non-compliance.
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5. TARGETED DEVELOPMENTS
● 4 types of developments:
■ Additions
■ Clarifications
■ Simplified presentation
■ The previous version included two pages per rule
■ The 2017 version is more concise and clear
■ New phrasing as a series of 50 musts and must nots:
■ A more comprehensive phraseology that covers risks or causes of fatal accidents that were not clearly stated in the former version
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6. NEW PHRASING ● Simpler BEFORE: AFTER:
● A more direct, precise, shared language
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7. 2 3 4 6 7 9 THE MAIN CHANGES Traffic Body mechanics and tools
Use a mobile phone, even with a hands- free kit, while driving.
Traffic 2
Body mechanics
and tools
Use a tool, including those for pressure tests, under conditions that exceed the manufacturer's specified design limits. 3
Protective equipment 4
Wear a life jacket whenever required.
Perform a risk assessment, implement the lift plan and clearly mark out the area.
Lifting
operations 6
Powered
systems
Check all isolations, locks and tags before performing any work and remove them before restarting operations. 7
Excavation work
Clearly mark all excavation areas and identify underground structures. 9
#GoldenRules - Deployment of Golden Rules written as musts and must nots 7

8. New, shared phraseology
ONE LANGUAGE FOR ALL
● One language,
applicable to the entire Group, including all branches and disciplines
● A visible impact in-house
and outside the company ■ More pertinent, more consistent
for our contractors
who often have to work on
several different sites in the Group.
■ On assignment, the same
Golden Rules apply everywhere, whatever your discipline,
site or affiliate.
New, shared phraseology
to build a One Total
safety culture.
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9. AND HOW DO YOU APPLY THE GOLDEN RULES IN YOUR DAILY WORK?
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10. AVAILABLE SUPPORT MEDIA
A general Golden Rules poster
A poster for each Golden Rule
A Golden Rules pocket pamphlet.
A Golden Rules booklet.
A video presenting the Golden Rules.
A video presenting the changes.
FIND THEM
IN THE HSE
TOOL BOX
#GoldenRules - Deployment of Golden Rules written as musts and must nots

11. IOS and Android smartphone app
AVAILABLE SUPPORT MEDIA
Video presenting
the 12 rephrased Golden Rules
IOS and Android smartphone app
#GoldenRules - Deployment of Golden Rules written as musts and must nots

12. AND TO TAKE THINGS A STEP FURTHER
● Useful information:
■ Share your Golden Rules questions and experience in the One HSE community:
■ All the latest on the Golden Rules on the H3SEQ métier WAT site:
■ Download all the Golden Rules tools and communication support media
from the HSE tool box:
● Your contacts:
■ The teams in the human and organizational department of the HSE Division.
■ The Golden Rules project managers:
#GoldenRules - Deployment of Golden Rules written as musts and must nots

13. THE 12 REPRHASED GOLDEN RULES
#GoldenRules - Deployment of Golden Rules written as musts and must nots

14. TOTAL'S GOLDEN RULES SAFETY AT WORK OBJECTIVES
To prevent occupational accidents and protect lives, we must:
Share the basic rules that everyone should know and apply.
Strengthen prevention by encouraging people
to step in whenever they see something being done unsafely.
Stop work if the risk is not being properly managed.
Report anomalies.
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15. 1 2 3 4 5 6 7 8 9 10 11 12 TOTAL'S GOLDEN RULES High-risk situations
Powered systems
Traffic
Confined spaces
Body mechanics
and tools
Excavation work
Protective
equipment
Work at height
Work permits
Change management
Simultaneous operations or co-activities
Lifting operations
#GoldenRules - Deployment of Golden Rules written as musts and must nots

16. HIGH-RISK SITUATIONS YOU MUST NOT: YOU MUST: RULE 1
Smoke outside designated areas.
Work or drive under the influence of alcohol.
Work or drive under the influence of drugs.
YOU MUST:
Assess all risks prior to the start of non- routine
or complex operations in downgraded situations.
Report all downgraded situations to management,
monitor them, take appropriate measures to mitigate
the risks and formally notify the personnel concerned.
Follow start-up and shutdown procedures and
check progress.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

17. TRAFFIC YOU MUST NOT: YOU MUST: RULE 2
Exceed the speed limit and authorized driving time.
Use a mobile phone while driving,
even with a hands-free kit.
YOU MUST:
Check condition and conformity of vehicles
and machinery before use.
Wear your seat belt.
Use designated pedestrian paths/sidewalks and hold the
handrail when taking the stairs.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

18. BODY MECHANICS AND TOOLS
RULE 3
BODY MECHANICS AND TOOLS
YOU MUST NOT:
Use defective tools or tools not intended
for the task or the area where the work is being performed.
Use a tool, including those for pressure tests,
under conditions that exceed the manufacturer's specified
design limits.
YOU MUST:
Use the tools specified in the work permit
or procedures and adapt your body mechanics
to the tool rating and repetitive nature of the task.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

19. PROTECTIVE EQUIPMENT YOU MUST NOT: YOU MUST: RULE 4
Cross a barrier or reposition protective equipment without
authorization.
YOU MUST:
Wear the designated personal protective equipment (PPE)
for the area and task and check its condition before use.
Wear a life jacket whenever required.
Report any damage to, or malfunctioning
of safety barriers.
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20. WORK PERMITS YOU MUST NOT: YOU MUST: RULE 5
Perform any work without an approved work permit.
YOU MUST:
Assess risks before starting work.
Use any required additional permits.
Re-issue a work permit if the conditions on the original permit
change or the work procedure is modified.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

21. LIFTING OPERATIONS YOU MUST NOT: YOU MUST: RULE 6
Walk or stand under a suspended load.
YOU MUST:
Perform a risk assessment, implement the lift plan and
clearly mark out the area.
Ensure all lifting equipment and gear is fit for purpose,
in good condition and regularly inspected.
Check that the load is
securely slung and bundled.
Designate a signaler and
control the moving load at all times.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

22. POWERED SYSTEMS YOU MUST NOT: YOU MUST: RULE 7
Begin any work until you have checked that all
energy and fluid sources have been isolated,
(unless you are specifically authorized to do so).
YOU MUST:
Follow the isolation plan and
supervision instructions attached to the work permit.
Check all isolations, locks and tags
before performing any work and remove them before restarting
operations.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

23. CONFINED SPACES YOU MUST NOT: YOU MUST: RULE 8
Enter a confined space without checking
isolations and all atmospheric hazards.
YOU MUST:
Cover suffocation, falls, explosion, crushing,
drowning and other risks in the specific work permit.
Ensure that you will be continuously monitored.
Have and emergency response and rescue plan.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

24. EXCAVATION WORKS YOU MUST NOT: YOU MUST: RULE 9
Place machinery or spoil piles
within one meter of a trench being excavated.
YOU MUST:
Perform excavation work with a permit
comprising a map of all buried hazards.
Apply precautions for work in confined spaces, as necessary.
Clearly mark all excavation areas and identify
underground structures.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

25. WORK AT HEIGHT YOU MUST NOT: YOU MUST: RULE 10
Work under or near power lines without respecting
the minimum safe clearance distance.
Work on building or tank roofs without first checking
their integrity and ensuring that the appropriate
protective devices have been installed.
Move a deployed mobile elevated work platform (MEWP),
unless you are specifically authorized to do so.
YOU MUST:
Put away tools when working at height (above 2 meters).
Use a safety harness that is safely anchored,
outside fixed barriers or in an MEWP.
Use scaffolding that is fit for purpose and has been inspected.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

26. CHANGE MANAGEMENT YOU MUST NOT: YOU MUST: RULE 11
Make technical or organizational changes
without getting prior authorization.
YOU MUST:
Have a risk assessment and apply mitigation measures.
Give workers appropriate training and
update all relevant documentation.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

27. SIMULTANEOUS OPERATIONS OR CO-ACTIVITIES
RULE 12
SIMULTANEOUS OPERATIONS
OR CO-ACTIVITIES
YOU MUST NOT:
Perform simultaneous operations or co-activities
without completing a preliminary field check.
YOU MUST:
Conduct a risk assessment with
the personnel concerned.
Increase supervision and appoint a
duly authorized coordinator.
#GoldenRules - Deployment of Golden Rules written as musts and must nots

28. In the event of an unsafe situation, particularly non-compliance with a Golden Rule, you must step in. This shared vigilance helps us to improve safety together.
One measure is the Stop Card, which gives everyone working at the company - employees and contractor personnel alike - the authority to step in and stop ongoing work if they feel that actions or situations are unsafe
or have the potential
to lead to an
accident.
Raising a
problem or
asking a question
will not lead
to sanctions.
Appropriate steps - set out in a recognition and sanction policy - will be taken in response to any breach of the rules, which are expressed as 50 instructions on what must and must not be done.
Anyone that:
• Flagrantly breaks a safety rule.
• Refuses to obey an order in the event of
immediate danger.
will immediately be removed from the work in progress and be subject to appropriate disciplinary action.
#GoldenRules - Deployment of Golden Rules written as musts and must nots