1. Wipro Arabia Limited

2. Agenda Who We Are About Wipro Ltd. Wipro in Saudi Arabia1
Who We Are 2
About Wipro Ltd. 3
Wipro in Saudi Arabia 4
Skills Creation & Localization 5
Awards & Accolades

3. Who We Are
Introduction

4. Wipro Today… $ 7.08 1054* 158,217* No.1** 58* Sustained Growth
Partner to
Industry
Leaders
Attracts the
Best Talent
Global
Leader
Global
Presence
Bn Revenue
in FY
(IT Services)
$ 7.08
Active Global Clients
1054*
Workforce
158,217*
No.1**
Leader in Software & Services Industry Category
Countries (175+cities across 6 continents)
58*
** Global leader in the Software & Services category, Member of Dow Jones Sustainability World Indices - 5th year in a row
Ranked 8th in the Best Companies for Leaders 2015 list in a study conducted by Chally Group
Honored as a World’s Most Ethical Companies by Ethisphere Institute for the Fourth Successive Year, 2015
*Figures based on Q4 results 2014 –15 for Global IT Services business

5. Our Key Milestones
2000
Wipro listed in the NYSE and enters the BPO Business
2013
Wipro Ltd. demerges its ‘Diversified Business’ into a separate company to be named ‘Wipro Enterprises Ltd’. Wipro Ltd. to focus exclusively on IT Business
1984
Wipro enters the IT Software Business
1980
Wipro enters the IT Hardware Business
Incorporation of Western India Vegetable Products Ltd
1945

6. Growth of IT Services Business
Wipro IT Services Business Revenue
* FY10 onwards, the numbers are in IFRS, while the past is in IGAAP
* Each year revenue doesn’t include IT Products revenue

7. Our Global Presence & Revenue Breakup
Global Delivery Centers, BPO and Sales Offices
Canada
Mexico
USA
Colombia
Trinidad & Tobago
Brazil
Chile
Argentina
New Zealand
Australia
Japan
South Korea
Taiwan
Philippines
Indonesia
Malaysia
Singapore
Thailand
Cambodia
India
China
Bhutan
Sri Lanka
Swaziland
South Africa
Uganda
Rwanda
Nigeria
Egypt
Saudi Arabia
Qatar
Oman
UAE
Kazakhstan
Denmark
Finland
Norway
Sweden
Turkey
Romania
Czech Republic
Ireland UK
Netherlands
Belgium
Luxembourg
France
Portugal
Italy
Spain
Switzerland
Austria
Poland
Russia
Germany
Hungary
26.3%
10.7%
11.3%
Asia Pacific &
Other Emerging Markets
51.7%
Americas
Europe
India & ME
* Figures based on Q4 results 2014–15 for Global IT Services

8. Wipro in Saudi Arabia
A Growing Footprint

9. Wipro Arabia Limited 15 years of presence
Kingdom of Saudi Arabia has been a key market for Wipro since 2001
In the KSA, Wipro operates as Wipro Arabia Limited (WAL), Joint Venture between Wipro Limited and Dar Al Riyadh
Firm foothold in the region through multiple offices, localized teams & engagements with top organizations across industries
Deep insights into the market dynamics, combined with global experience and operational excellence, has helped WAL develop and implement innovative solutions that help our customers “Do Business Better”

10. JV between Wipro Limited & Dar Al Riyadh
Wipro Arabia Limited (WAL) is a joint venture between Wipro Limited and Dar Al Riyadh, working together in the Kingdom of Saudi Arabia for the last 15 years.
The joint venture company, Wipro Arabia Limited (WAL), today serves customers across the Kingdom of Saudi Arabia with regional offices in Al Khobar, Riyadh and Jeddah. With over 750 employees servicing the region and 60 plus customers, the company has emerged as a strategic IT partner to some of the biggest names in KSA
Dar Al Riyadh, is a diversified group in Saudi Arabia with business interests in Engineering Services, Industrial Products, Systems & Integration and Information Technology

11. 18 Nationalities 42% Localization
Wipro Arabia Today
Sustained
Growth
Partner to
Industry
Leaders
Attracts the
Best Talent
Global
Leader
Global
Presence
SR 1 B
Focused
Account
125
Workforce
1200+**
18 Nationalities 42% Localization 8%
Women
4 Regional Offices
1 Development Center
Wipro Arabia Ltd has been ranked as the fourth leading IT services provider in the Kingdom of Saudi Arabia (KSA) by the advisory and research firm IDC for the second consecutive year
*Figures based on Q2 results 2014 –15 for Global IT Services business

12. Our Key Milestones 2015 2012 2009 2007 2001 1B SAR Company
SEI CMMI Level 5
2015
1B SAR Company
2009
$100Mn Business
2007
Wipro Enter JV with DAR Al-Riyadh
2001
Wipro Enters KSA Market

13. Our Presence in Middle East
Kuwait
Saudi Arabia
Dammam
Bahrain
Wipro in KSA & Bahrain
Wipro in Gulf
Development Center
in KSA
Dubai
Qatar
Abu Dhabi
Riyadh
UAE
Jeddah
Oman

14. Development Center, KSA
Wipro has a Development Center in Al-Khobar to support customers in Saudi Arabia as well as to nurture and develop local talent. 
The Al Khobar Development Center is SEI CMM Level 5 ver 1.3 certified and that makes us one of the very few in the Kingdom, which is adhering to high quality practices

15. What We Do

16. Strategic Business Units & Service Lines
Industry Verticals
Banking, Finance, Security & Insurance
Transportation
Healthcare, Life Science
& Services
Energy, Natural Resources Utilities and Engineering & Construction
Global Media &
Telecom
Govt.
Defense
Education
Manufacturing
Services
Business Application Services
Wipro Analytics
Business Consulting
Product Engineering Solutions
Business Process Services
Global Infrastructure Services

17. Infrastructure Management Services: Portfolio
Managed Services
Enterprise
Banking & Financial Services
Availability Services
Retail, Manufacturing, ECTI
Healthcare &
Life Sciences
Industry Verticals
Microsoft Services
IT / ITES
Global Media
& Telecom
Wipro Enterprise Datacenter
Government & Defence
Energy & Utilities
Cloud Solutions

18. Systems Integration & Maintenance Services
FY’15
Differentiation at the Front
Integrated Consulting Capability
Deep Industry & Advanced Technology Focus
Client Centric GTM
Transformational Initiatives to Align with Changing IT Environment
Single Axis of IT Engagement
23% Growth
Revenue Growth
35% Growth
Order Booking
15% Growth
Product
on Services
Service Delivery
Increase Value Delivered Impacting Revenue & Customer
Cost
EPS Pulse – participation
@79%
2327 Employees
People

19. Systems Integration & Maintenance Services Portfolio
‘Run’ Business
‘Change’ Business
Maintenance Services
Break fix Maintenance Services
Annual Maintenance Contracts
Warranty support
Site Support
Technical Account Management
Software Maintenance
Unisupport Model
Flexible SLA Based Support
System Integration
Services
Technology Design
& Solutions
Compute
Storage
Data Center Services
Integrated Communications Networking
Enterprise Management Services
Private Cloud
Open Data Center
OpenStack
Software Defined Storage
Software Defined Networking
Open Source
High Performance Computing
Collaboration services
System Integration
Solutions
Peripheral IT Solutions
Data Center Infrastructure Maintenance
Intelligent Building Management Systems & Physical Safety and Security
Connectivity Practice
Automation Practice
Bandwidth Practice
Smart City
Internet of Things

20. Product Engineering and R&D Services
675 Million
Engineers
Industry / Technology
Practices
Telecom
3G/4G,
WiFi, BT labs
Tarang Compliance
Engineering Design,
& PLM
QS9000,
CFR Part 11, CM-II
Semiconductors & Systems
Semi-software DSP
EagleWision
IoT- Connected Business Transformation
Computing, Storage,
Software Products,
Peripherals, Gaming
World Leader
Global Service Provider Rating
Zinnov Consulting
2009 – ‘13
Americas
67%
Japan 6%
Europe
24%
Rest of World 4%
Industry Rating
Awards
Industrial
Automation
IEC & NC
Smart meter lab
Energy &
Utilities
Automotive & Transportation
SPICE Level 5
Banking & Retail
Publishing
Aerospace &
Defense
AS9100
Healthcare
ISO 13485
Media & Telecom
CE, Mobile
TL9000
Best Company
Electronics System Design
MENTOR GRAPHICS
India 2013
Best Partner Award
FUJITSU
Best Wireless Speakers
Design for Customer
Geographies
Notes: Revenue as reported for R&D Business in wipro.com for FY ’13-14
Percentage in geographies refer to revenue contribution for Product Engineering.

21. Business Process Services (BPS) Overview
Customer Experience Transformation
Finance &
Accounting
Human
Resources
Supply Chain Management
Knowledge
Services
Industry Specific Services
10000+
Trained in Lean Methodologies
8000+
Trained in Six Sigma
Vertical Solutions
Credit Card Dispute & Chargeback
Pharmacovigilance
Lend Cycle Fulfillment
Horizontal Solutions
Base)))™ - Business Operations Platform
Next Gen Customer Experience Platform
Robotics Process Automation
600+
Certified Lean
Facilitators
400+
Certified
Black Belts 25
Master
Over 700
PMI Certified consultants
Highest in India

22. Wipro Analytics Overview
Structured to Transform
Financial Services
Retail,
Transport
Manufacturing,
Hi-Tech
Healthcare, Life Sciences
Energy, Utilities
Media, Telecom
End-to-end ability to provide Analytics Transformation
Analytics Consulting led
Momentum through Analytics Technical Architecture
Industry-specific Solutions
rapid to deploy
repeatable & scalable
robust with defined roadmap
SCALE through key SKILLS development and focus deployment
Focused BUSINESS PARTNER strategy
Technology Competence Horizontal
Analytics Consulting
Business Continuity Services
Information Architects
Data Platform Engineering
Industry-aligned GTM Team
CXO Services
Business Intelligence
Big Data Analytics
Information Management
Data Warehouse & Appliances
11,000
People 16
Key Skills 60
Solutions

23. Business Application Services Overview
Practice View
Wipro
Consulting
Services
Enterprise
Security
Solutions
Global
Enterprise Architecture
SAP
Services
Microsoft
Services
Testing
Services
Business
Application
Services
BAS
Solutions
Application
Management
Oracle
Services
Connected Enterprise Services
Cloud Application Services
Open
Source

24. Business Application Services Overview
Enabling the ‘Digital Enterprise’
Enhancing Customer Experience with Digital Solutions
Business Agility through Process Velocity & Integrated Ecosystems
Standardize Operations with ‘Resilient-By-Design’ Business Processes
30%
20+
30,000+
of Wipro’s Global IT Business
Key Business Alliance &
Partnership
Employees

25. Wipro Consulting Services Overview
WCS helps to Craft & Operationalize Transformation Agenda of Organizations
META FRAMEWORKS METHODOLOGY AND SOLUTIONS VALUE DELIVERED
Identification & prioritization of investment portfolios for transformation & enhancement of ROI through transformation
Business Transformation
Information Technology Enablement
Human Capital Transformation
Discover
Diagnose
Design ToM
Build
Implement
TOP-DOWN BUSINESS PERSPECTIVE
GOVERNANCE
Demand Sensing
Service Integration & Management
Global Business Services
Supply Chain Resilience
Service Modelling
Business Operational Excellence Advisory
Customer Experience (CX)
Service Resilience
Cost & Pace of Change
BOTTOM-UP OPERATIONAL PERSPECTIVE
CHANGE MANAGEMENT
Programme Management - Governance & Execution of cross functional Client initiatives
Simplification
By Design
Business Resilience
Enterprise Performance Management
Cyber Security Value at Risk & Assessment Framework
Cyber Security Consulting
Enhancement of business scalability
Development of solutions focused on both ‘upstream’ & ‘downstream’ of IT
Capability augmentation through a customized approach
Facilitation of sustainable change
Cyber security diagnostics & value at risk assessments
VALUE REALIZATION MANAGEMENT
WE HELP REALIZE VALUE THROUGH WCS PRACTICES AND OFFERINGS
Governance, Risk & Compliance and
Cyber Security
Value Chain Management
(SCM & CRM)
Finance & Accounting​
Process Excellence​
HR & Business Change Management​
Industry Services
(Govt)
Global Research Cell
Programme Management (PM)

26. Key Strengths

27. Key Enablers in Kingdom of Saudi Arabia
Focus on
Customer Centricity
Niche Local Partnerships for Enhanced Solution Mix
Emphasis on Solution Building
Local
Country Delivery
Strategy
Processes Ensuring Regional Compliance
Local Skills Development & Community Initiatives
Enabling Customers Globalize & Seamless entry into New Markets
Localization of Operations Ensuring Business Continuity
Creation of a Future Cadre
with a Strong Talent Pool

28. Wipro Arabia’s Value Proposition
Strategic partnerships for nurturing collaborative offerings & innovation with product partners like SAP (Global Partner), Oracle (Certified Advantage Partner), EMC2, Microsoft, IBM and Informatica
Strategic Partnerships
& Alliances f
Global partnerships that bring in strong domain expertise
Integrated consulting models embedded into everything we do
Differentiated Customer Engagement a
Outcome-based business models
Flexible onsite / offshore mix
Drive co-innovation
Flexible Business Models b
Leading Product Engineering Service provider, committed towards helping customers in R&D endeavor to launch new products & improving existing product lines
Uniquely positioned to help in the full product lifecycle, from silicon to systems, encompassing all aspects of engineering
R&D
Services e
Deep industry domain expertise
Localized ready-to-use industry solutions
Consultative approach
Industry Solutions c
Cloud, Mobility, Social and Analytics expertise
Enable repurposing and optimization of technology investments
Advanced Technologies d

29. Key Engagements BFSI BFSI GMT BFSI ENU BFSI Govt & Def BFSI Education
Transport

30. Select Engagements in FY 2014-15
MARQUEE PROJECTS
FY14-15
SAP Support
CRM
SOC
Migration
Saudi HP ICT
STC BSS
Transformation
NIC Service Digitization
SAP Application Support & IRIS Support
Build, Lift & Transfer of IT Infra; O&M

31. Wipro Infotech - Key Differentiating Factors
Size- With a revenue of 1.1 B$ including Products, is the largest SI company selling services and products both and providing integration services. Is the preferred partner for most of the OEM’s
Depth of experience - 35 years in the Indian market and 15 years in the Middle East market
Innovation- Pioneered the R&D and GIS service offering in the world as it was offered in the domestic market in the mid 80’s & early 90’s. Got several awards from Nasscom for innovative service offering
Ability to cross sell to the global world - Services (GIS and R&D), Product Implementation Expertise (Core Banking and OSS / BSS) and Alliances (CISCO, Microsoft, Sun / Oracle etc)
Innovative pricing Models - Outcome based pricing (Commercial model linked to customer’s revenue for a greenfield telecom company), element based pricing & transaction based pricing etc
Reach- has over 30 offices in India and 10 offices in Middle East. Important for National roll out projects in Government and Core banking
Recognition: Consistently won awards every year - Best SI company of year, Best Oracle / SAP partner, Best Networking company, CIO awards etc.

32. Wipro Strategic Partnerships
Strategic Alliance Portfolio
Strategic initiatives across cloud, analytics, mobility
Improved customer penetration and global go-to-market
Co-innovation and co-creation of solutions
Emerging market focus - reverse innovation of products
Synergistic partnership ecosystem for the future
Sell to, sell with, co innovate
Mega-alliance Strategy places Wipro in a unique Position in the world of Consolidating ‘stacks’

33. Skills Creation & Localisation
Today and Tomorrow

34. Strong Emphasis on Localization
Demographics
Global Internship program for Saudi Nationals
250+ Saudi nationals recruited across various roles and skills. Includes 60+ female employees
42% + employees consist of local hires
Aggressive hiring plan to grow up local workforce by more than 50% of the total skilled professionals by
Ethnically diverse group working in Synergy
Ongoing commitment to skills development through hiring young workforce from universities and extensive training programs organized for them in Saudi Arabia and headquarters in India
Tied up with top universities and Ministry of Labor to develop local talent
Onsite People spread across consulting, applications & Integrations services

35. Sustainability and Social Responsibility
Skill Enhancement Program (Mahara)
Prince Mohammed Bin Fahd Bin Abdul Aziz Programme for Youth development in collaboration with Wipro Arabia under the supervision of Prince Mohammed Bin Fahd Bin Abdul Aziz University to train Saudi female graduates
Training would be provided by Wipro Arabia specialized team and the aim is to enhance the employability of Saudi Women
Program covers the courses in Information Technology, English language, communication & interpersonal skills
Project TAMKEEN
Trained 11 Women (KSA) in:
Service Desk
Behavioral Programs
ITIL governed quality sessions
Technical Programs: Basic Networking / CCNA /
Control F1 / Exchange 2003 / Outlook 2003

36. Skills Creation
To Support the Welfare of Women & Improve their Employability Skills
To empower the women graduates with required IT and managerial competencies to improve the attendee’s chances of selection and employment 
To facilitate practical and “hands-on” experience with a fundamental and basic understanding of IT in order to perform a broad range of IT roles
How Wipro Helped
Conceptualization and Design of the program
Program Implementation and governance
Assessment and evaluation of skills
Covered English for Business skills, Managerial skills and IT Skills like - desktop, networking, SQL, .net, JAVA etc
First batch of 106 students successfully completed the course and another batch of 110 students have been enrolled for the second batch
Benefits
Customer could implement unique CSR initiative - the first step towards empowering women / women employability in KSA
40% graduates from the first batch got job offers from IT and Non IT organizations
611 women enrolled and will be employable
The customer is a KSA based world leader in the Production of Petroleum-based Energy

37. Awards and Accolades

38. Wipro Arabia - Committed to Quality
CELEBRATING EXCELLENCE
Wipro Arabia Ltd. reassessed by the Software Engineering Institute at the highest maturity level-CMMI Level 5

39. Thank You
Presenter Details

40. Case Studies

41. Case Study - ENU - Leading Oil & Gas Company in Middle East
Business Problem
Seamless ERP implementation project for the customer, post a significant merger with another O&G company
Solution
End to end Red stack implementation with Oracle EBS and other surround applications such as Oracle Business Intelligence enterprise edition, Business Intelligence applications, Oracle IDAM / SSO etc was carried out by Wipro
Benefits
Mitigate risk by bringing potential synergies due to merger integration
Seamless integration and consolidation of platforms while maintaining business continuity
Provided single source of information and real time data via latest data integration technologies
Reduce cost, effort and purchase cycle from 7 days to one click
Ability to do Hydro – Carbon accounting

42. Case Study - Telecom - Leading Telecom Service Provider
Business Problem
High cost of IT operations
High Customer Churn and Extremely High Volumes
Vast spectrum of pre-paid products
Simplification of Business processes and Optimization
IT Operation Simplification
Solution
Transformation from COTS to home grown solutions
Simplification in IT architecture
Reduce functional integration complexity
Storage and processing demand reduction
Server Virtualization and consolidation
Demand Reduction through arch and business simplification
Benefits
23% reduction in IT Capex and Opex
30% Efficiency in IT and business operations
Simplification in business processes
Alignment with Business vision

43. Case Study - Transportation - Airline Company in Middle East
Business Problem
Need for a comprehensive next generation cargo automation and flight operations solution for the entire cargo & flight operations business function
Solution
Wipro developed a solution for the entire cargo & flight operations to deliver end to end functionalities to various organizations such as airline companies, ground handling companies, revenue management firms and other related partners in air cargo supply chain
Benefits
Extremely user friendly, configurable system and shall provide graphical Gantt charts to display flights, maintenance activities and provide users with easy and quick access to multiple levels of information
23% reduction in cargo handling costs
17% improvement in utilization of aircrafts

44. Case Study - Digital - Govt of Saudi Arabia
Business Problem
Build a new Service Delivery Platform (SDP) to be able to provide next generation eCitizen Services in Saudi Arabia
Solution
Wipro chosen as the end to end IT partner
Scope included Architecture, design, development, implementation, training and ongoing support & sustenance
Included re-designing of current business applications and launching through SDP
Executed in an Agile model with very close interaction with the Business teams
Re-designing of current business applications and launching through SDP
Benefits
Self service facility for various eGovernance services like visa, passport & utility bills
Agile model execution with very close interaction with the Business teams
Comprehensive billing module to offer different commercial models

45. Case Study - Delhi International Airport
Business Problem
A single partner to provide 24X7 support to entire airport ICT infra, which includes DC, data & voice networks, applications & airport specific systems like FIDS, CUPPS, MPAS, TMRS, BHS etc
A partner who understands airport operations & aligns IT operations to meet requirements of airport stakeholders like Airport Operator, AAI, BCAS, CISF, Airlines, Retailers etc.
A partner to form a Joint Venture (JV) for developing airport technology services that can be reproduced and repeatable
Solution
Designed a unique domain focused delivery model with emphasis on smooth airport operations and aligned its technology/ domain teams to provide O&M services on 24X7 basis at T-1, T-2 and T-3 across all airport systems
Set up 3600 Governance Framework to monitor entire IT operations & meet all regulatory & compliance requirements of airport stakeholders for successful airport operations
Benefits
Integrated partner with 100% SLA compliance - Ensured high availability of all IT and non-IT systems through out the sustenance period
Airport Counsel International (ACI) has rated IGI Airport as 1st Best Airport in the World in million pax per annum category during recently conducted ASQ survey during March 2015
Enabled the airport operators to leverage existing IT Infra to introduce new services like Mobile Data Offload (MDO), Airport Radio, etc. without additional investments, which helped in generating additional revenue

46. Case study - SATORP - Integrated Refinery Information System
Business Problem
Maximize SATORP’s operational efficiency and production margin through effective collaboration
Design & Implement an integrated Information System to automate end to end defining value chain processes
Analytics & KPI’s impacting the performance of production and operations
Automate refinery business process across the various units of the plant
Solution
Implementation of SAP IS-OIL to automate end-to-end supply chain processes
Implementation of SAH ESH to support safety processes
Integration of 20+ applications using process and service based integration via BizTalk
Deployment of the complete IT infrastructure and architecture (Server, OS, Database, virtualization, stc.)
Development of 4 customized IRIS applications including performance dashboard
Benefits
Ability to maximize through out using KPI based refinery performance
Integrated performance dashboard
Energy & Mass balance reconciliation across refinery units to minimize energy loss
Reliable production planning system
99% user adaption

47. Case Study - Princess Nourah bint Abdulrahman University
Business Problem
To build global best in class university IT infrastructure keeping in mind the gender sensitivity
The 16 Different colleges and 10,000 staff wanted a more robust support for Print Management and class room support
Set up the building management system, DC and DR for the university
Solution
Introduced ISO 20K and 27K for process and security for PNU to get audited for both certifications this year
Introduced Biometric access control systems and RTLS access control for security and safety
Introduced tools to make implementing latest technologies to ensure PNU remains state of art
Introduction of remote teaching experience to enable male teachers to deliver lectures
Structured Cabling (ISP & OSP)
terminations 90Km
Benefits
Seamlessly handling the site without any downtime or major incidents and managing 95% overall incident uptime with female team doing most of the end user activities
20% saving in cost of managed print services compared to previous years by consolidating all printers (5000 printers)
20% reductions in overall IT Infrastructure & Maintenance costs over a period of 5 years. Scalable architecture and 24 X7 monitoring for the SOC
Tier-3 Data Centers - 5 Nos
Wireless LAN 5500 Aps,

48. Case Study - A Large Islamic Bank in the World
Business Problem
Design and delivery of Business Intelligence Solution for Management Reporting to help the bank make better and timely business decisions
Solution
Design the Data Warehouse, Data mart, Dashboards
Tech stack: Informatica ETL, DQ; Oracle Database 11g, Oracle BI (OBIEE ), Oracle ESSBASE
Approximately 80 Dashboards and 400+ reports
Benefits
Availability of Critical Bank financial health indicator KPIs on daily basis
Faster reporting with less manual effort by automation of manual processes
Time saved in getting insights from BI reports
Greater efficiency for management

49. STC - Process Led Technology Transformation
Business Problem
Enhance customer experience across touch-points for all lines of business including – Consumer, Enterprise and Wholesale
Lack of efficiency and effectiveness in current state processes leading to high rework, high lead times and defects. Lack of compliance to industry process standards
Inefficiency caused by legacy IT systems; high TOC and poor scalability of legacy IT systems; under utilization of COTS capabilities
Solution
Adopted a process led technology transformation approach: 3-Pillared analysis of processes across customer experience inhibitors, eTOM compliance, efficiency improvement opportunities (including automation)
IT architecture analysis, high level architecture design of to-be process, CRM, Billing & OM product selection
COTS alignment of to-be processes to enable effective utilization of target IT state
Business Benefits
300 CEX Pain points identified and mitigated; Internal Efficiency pain points identified and mitigated; 847 to-be processes designed - compliant to eTOM
Functional and Non-Functional requirements captured and documented for all business scenarios in scope; All processes are COTS aligned to improve IT utilization
Estimated benefits:
Reduction of 35% in Concept to Market Cycle Time for new products / offers
Reduction of 25% in Held Order Volumes
30% Reduction of New Order Fulfilment cycle time

50. Case Study - SADARA Business Problem Solution Business Benefits
Establish smart digital solution for Plant IT, Telecom & Safety needs for integrated plant
Implement & Integrate standard IT across all 26 units of the plant
Collaborate with 30+ EPCs for design, integration and implement the solution
Design architecture and implementation of IT / Cyber Security
Front End Engineering Design (FEED) for Hydrogen Peroxide plant
Solution
Designed solution in two phases - 50% and 90% design to expedite the identification of OEM partners
Prioritized implementation for enable the customer for first product readiness
Established production environment for supporting the business with temporary DC, permanent DC was under construction; Constructed DC building (Tier III Standards) to provide centralised infrastructure
Implementation in progress for the Hydrogen peroxide plant and IT Security
Business Benefits
Robust infrastructure complying to Sadara (Aramco / DOW) standards
Designed and implemented solution with 25% expansion capability
Produced 1,200+ documents and 2,000+ drawings available for future reference