2. Deep Dive on the Next Wave of Dynamics Licensing
CE172w
#WPC16
Deep Dive on the Next Wave of Dynamics Licensing
Catherine Smith – Senior Business Planner
Michelle Gleason – Senior Business Planner
Michelle Mathis – Senior Business Planner

3. Agenda Microsoft Dynamics 365 Packaging Overview Q&A Wrap-up
9/16/2018 5:48 PM
Agenda
Microsoft Dynamics 365 Packaging Overview
Q&A
Wrap-up
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Microsoft Dynamics 365 9/16/2018 5:48 PM
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Two Dynamics 365 Editions Business Enterprise
Optimized for Employees
Comprises Project ‘Madeira’ & Future Sales & Marketing Solutions
Cloud Only
Max 300 seats
Optimized for Employees
Comprises AX & CRM
Dual Use
Min 20 seats on select offers

6. Current Skus Mapped To Dynamics 365
CURRENT CRM COMPONENTS
CURRENT ‘AX7’
MARKETING
FIELD SERVICE
SALES
CUSTOMER SERVICE
PROJECT SERVICE AUTOMATION
OPERATIONS

7. Microsoft Dynamics 365 Team Members Apps Plans
9/16/2018 5:48 PM
Microsoft Dynamics 365
Liberating customers from traditional Business Apps Licensing
Team Members
Light Use, Knowledge Sharing & Embedded Business Intelligence
“light users”
Apps
Plans
Operations
Sales
Field Service
Customer Service
Full Extensibility, Workflow, & Embedded Business Intelligence
App Specific Extensibility, Workflow, & Embedded Business Intelligence
“full users”
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. Dynamics 365 Packaging DYNAMICS 365, ENTERPRISE EDITION (PLAN 2)
POWERAPPS
FLOW
SALES
FIELD SERVICE
CUSTOMER SERVICE
PROJECT SERVICE AUTOMATION
MARKETING
OPERATIONS
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION

9. Team Members Extends Access To Light Users
DYNAMICS 365, ENTERPRISE EDITION (PLAN 2) $
DYNAMICS 365, ENTERPRISE EDITION (PLAN 1)
READ DATA FROM ALL DYNAMICS 365 APPLICATIONS
POWERAPPS
FLOW
SALES
FIELD SERVICE
CUSTOMER SERVICE
PROJECT SERVICE AUTOMATION
MARKETING
OPERATIONS $
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION
SIMPLE & INCLUSIVE: One SKU covers ALL light use, and knowledge sharing use rights
SHARE INSIGHTS: Common collaboration tools, business intelligence, and limited PowerApps and Flow
LOWER TCO: Lower per seat price at higher user counts
INCLUDED IN ALL APPLICATIONS & PLANS

10. Apps & Plans For Full Users
DYNAMICS 365, ENTERPRISE EDITION (PLAN 2)
DYNAMICS 365, ENTERPRISE EDITION (PLAN 1) $
PLAN 1 + OPERATIONS
CURRENT CRM + NEW APPS
POWERAPPS
FLOW
MARKETING
FIELD SERVICE
SALES
CUSTOMER SERVICE
PROJECT SERVICE AUTOMATION
OPERATIONS
NEW APPS
CURRENT CRM COMPONENTS
CURRENT ‘AX7’ $
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION
INCREASE INSIGHTS: Embedded business intelligence with PowerBI
EXTENSIBILITY: Microsoft PowerApps and Flow for in-application data only
NO DOUBLE LICENSING: Included Team Members use rights give read rights to all other apps
UNCONSTRAIN EMPLOYEES: Employees have access to any functionality to get the job done
UNLIMITED EXTENSIBILITY: Full use of PowerApps and Microsoft Flow to extend across applications
FUTURE PROOF: Adjust what an employee uses or assign to other employees over time
LOWER TCO ON PLAN 1: Lower per seat price at higher user counts

11. Why Plans Over Apps? $ $ 3 reasons to choose plans over apps
DYNAMICS 365, ENTERPRISE EDITION (PLAN 2)
DYNAMICS 365, ENTERPRISE EDITION (PLAN 1) $
POWERAPPS
FLOW
SALES
FIELD SERVICE
CUSTOMER SERVICE
PROJECT SERVICE AUTOMATION
MARKETING
OPERATIONS
----new apps----
formerly included in CRM
----formerly AX ---- $
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION
App
PLAN
3 reasons to choose plans over apps
1. Require flexibility to work in more than one app
2. Leverage full extensibility of PowerApps and Flow
3. Economically more favorable due to tiered pricing

12. Business Edition For SMBs
DYNAMICS 365, BUSINESS EDITION (FUTURE PLAN)
POWERAPPS
FLOW
FINANCIALS
SALES
MARKETING
DYNAMICS 365 FOR TEAM MEMBERS, BUSINESS EDITION
Fall 2016
Future
Dynamics 365 for Financials (‘Madeira’)
Dynamics 365 for Team Members, Business edition
Dynamics 365 for Sales
Dynamics 365 for Marketing
Dynamics 365, Business edition plan

13. Discounted Pricing To Customers Who Purchase More Seats Of Select Offers
Available on Plan 1, Team Members, Enterprise edition, and (Future) Business Plan
Tier qualification for new seat purchased based on total number of qualifying seats at end of the purchase
Previously purchased seats remain at their price point until renewal
In addition to programmatic discounts $
5 seats
All Renewal
10 Seats $
10 seats
20 seats
30 seats

14. 9/16/2018 5:48 PM
Q&A Session
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. What Are The Two Ways You Can License Full Users?
9/16/2018 5:48 PM
What Are The Two Ways You Can License Full Users?
Applications
Plans
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. What Are Dynamics 365, Enterprise Edition Deployment Rights?
9/16/2018
What Are Dynamics 365, Enterprise Edition Deployment Rights?
In the Cloud
On Premises or
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. What Is Included In Team Members Licensing?
A single low cost/high value offering for your entire company
Knowledge sharing
Light task use scenarios
Read data from any Dynamics 365 application
ORGANIZATIONAL-WIDE ENGAGEMENT
LIGHT USE ACTIVITIES
INSIGHT SHARING ACROSS THE ORG

18. Is Team Members Included In Plans And Apps?
9/16/2018
Is Team Members Included In Plans And Apps?
PLANS
Enterprise edition, (Plan 1)
Enterprise edition, (Plan 2)
APPS
Sales
Customer Service
Field Service
Project Service Automation
Operations
Marketing
PowerApps
Flow
TEAM MEMBERS
© 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. Can I Mix And Match Plans And Apps?
9/16/2018
Can I Mix And Match Plans And Apps?
Mix and Match
Each user may be licensed for the functionality they need via a Plan, an App, or a Team Members SKU
PLAN 2*
PLAN 1*
SALES*
OPERATIONS*
TEAM MEMBERS
CONTOSO EMPLOYEE BASE
*Includes Team Members functionality
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

20. What Channels Are Dynamics 365 Available In?
Microsoft Office365
9/16/2018
What Channels Are Dynamics 365 Available In?
Enterprise edition
Business edition
OPERATIONS
CUSTOMER ENGAGEMENT APPS & TEAM MEMBERS
PLAN 1
PLAN 2
FINANCIALS & TEAM MEMBERS EA ●
MPSA
Open
Cloud Solution Provider
Web Direct (MOSP)
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

21. Are There Minimums Or Maximums?
9/16/2018 5:48 PM
Are There Minimums Or Maximums?
Enterprise edition
20 user minimum for Operations & Plan 2
No minimum for Customer Engagement Apps or Plan 1
Business edition
300 user max
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

22. What Offers Have Tiered Pricing?
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION
FIELD SERVICE
CUSTOMER SERVICE
SALES
PROJECT SERVICE AUTOMATION
MARKETING
OPERATIONS
POWERAPPS
FLOW
DYNAMICS 365, ENTERPRISE EDITION (PLAN 2)
DYNAMICS 365, ENTERPRISE EDITION (PLAN 1) $ $
Will apply to the Business Plan in the Future

23. Which Offers Contribute to Tiered Pricing Levels?
Both Plan 1 and Plan 2 users count towards Plan 1 tiers
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION
FIELD SERVICE
CUSTOMER SERVICE
SALES
PROJECT SERVICE AUTOMATION
MARKETING
OPERATIONS
POWERAPPS
FLOW
DYNAMICS 365, ENTERPRISE EDITION (PLAN 2)
DYNAMICS 365, ENTERPRISE EDITION (PLAN 1) $ $

24. Which Offers Contribute Tiered Pricing Levels?
Only Team Members, Enterprise edition users counts toward the Team Members tier
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION
FIELD SERVICE
CUSTOMER SERVICE
SALES
PROJECT SERVICE AUTOMATION
MARKETING
OPERATIONS
POWERAPPS
FLOW
DYNAMICS 365, ENTERPRISE EDITION (PLAN 2)
DYNAMICS 365, ENTERPRISE EDITION (PLAN 1) $ $

25. Can You Provide An Example of Enterprise Tiered Pricing?
Purchase 1
Plan 2
Purchase 1
3 P2 seats
5 P1 seats
Purchase 2
Purchase 3
8 P2 seats
15 P1 seats
5 P2 seats
10 P1 seats
5 Enterprise Plan 1 seats
3 Enterprise Plan 2 seats
8 Total Enterprise Seats
Plan 1
Tier 1
10 Enterprise Plan 1 seats
5 Enterprise Plan 2 seats
15 Additional Enterprise Plan Seats
23 Total Enterprise Plan Seats
Purchase 2
Price
Tier 2
Tier 3
Tier 4 1 10 20 30
Total Plan Seats
15 Enterprise Plan 1 seats
8 Enterprise Plan 2 seats
23 Total Enterprise Plan seats
Renewal
Purchasing all at once, all 15 Plan 1 seats receive tiered pricing

26. Are There Device Licenses For Dynamics 365?
9/16/2018 5:48 PM
Are There Device Licenses For Dynamics 365?
Operations Device
Field Service Device
Customer Service Device
Light User Functionality
Full User Functionality
Full User Functionality
© 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

27. What Happens To Existing CRMOL & AX7 SKUs?
Existing SKUs will be replaced by Dynamics 365 SKUs
Customers with an existing subscription or agreement will be able to add additional seats of existing SKUs until renewal.

28. How Does CRMOL Map To Dynamics 365?
CURRENT CRMOL
APPLICATIONS
ENTERPRISE PLAN
Enterprise
Plan 1
Sales
Professional
Plan 1
Customer Service
Sales
Basic
Plan 1
Customer Service
Essential
Team Members
ESS
Field Service Add-on
Field Service
Plan 1
Proj Service Add-on
Project Service
Plan 1

29. How Does ‘AX7’ Map To Dynamics 365?
APPLICATIONS
ENTERPRISE PLAN
CURRENT AX7
Enterprise
Operations
Plan 2
Task
Team Members
Self-serve
Device
Device

30. What Are The Existing Customer Options?
Microsoft Office365
9/16/2018
What Are The Existing Customer Options?
Online Customers
On Premises Customers
STAY ON SUBSCRIPTION
STAY WITH PERPETUAL
PERPETUAL + CLOUD ADD-ON
MOVE TO
SUBSCRIPTION ONLY
Transition options to new SKUs
Renewal
Keep paying SA or Enhancement
Renewal
Keep paying SA or Enhancement
+ cloud add-on SKU
Act anytime
Stop paying SA or Enhancement
+ From SA SKU
Anniversary or renewal
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

31. What Is A Cloud Add-on and From SA?
Full USL
Cloud Add-on
From SA
15%
Cloud Add-on
From SA
Optimal for customers who want to maintain their SA/Enhancement benefits
Available at mid-term, anniversary, renewal
Drop SA/Enhancement and move to subscription
Available at anniversary/renewal

32. Where Can I Find Additional Resources
Microsoft.com
PartnerSource
Microsoft.com
Resources will be available at Launch
Quick Reference Guide
Licensing Guide
Support Plans
Availability & Localizations
Pricing & Licensing Page
Resources After WPC
WPC Monetization Deck
Datasheet
FAQ
Resources Coming Soon
Licensing Guide
Existing Customer Guide
Additional Decks
Quick Reference Guide
Online Training

33. What Are The Calls-to-action For Microsoft Partners?
More Licensing at WPC
Tuesday 4:00–6:00 Ask the Experts: Expo Floor in the Dynamics Space
Additional WPC sessions
Tuesday 4:00–5:00 CE152: Expand Your Cloud Offering Using Project Madeira
Review materials
View currently available resources on PartnerSource and continue to watch for updates and additional materials
Additional training
Stay tuned for more training opportunities in August and September: Ask the Expert Sessions, Blitz Session, and a recorded Pricing & Licensing Training

34. 9/16/2018 5:48 PM
Wrap-up
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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