1. Servant Leadership Jerry Ceres Adviser N5-347-16
Once again, welcome to our N Wood Badge course. This presentation will give you some perspective and an overview of what you can expect to experience during the course.
Handouts of the charts will be distributed before lunch, so it would be a good idea to make notes of key points and discussion items in your notebooks.
You can feel free to ask questions at any time. I’ll also reserve some time at the end of the presentation to answer questions.
Before we get going, though, let me explain my totem.
Day 1, 10:10 AM, 30 minutes
Jerry Ceres
Adviser N
Course Overview
Course Overview 1

2. Learning Objectives As a result of this session you will be able to:
Understand the concept of servant leadership.
Recognize the importance of leader – team bonds.
Know the responsibilities of leader to team and team to leader.
This is what you should be able to take away from this session.
click for each bullet point
First, you should understand the concept of servant leadership.
Second, recognize that leaders and teams form strong, important bonds that affect their outputs.
And finally, you should know the responsibilities of the leader to the team and the team to its leader. N
Course Overview

3. So, some of you may have run the troop leader training (or what used to be called Junior Leader Training). In that curriculum, one of the leadership styles was called “Big Boss”.
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This is not servant leadership. N
Course Overview

4. Servant Leadership What does it mean to you? Others-first leadership
Serve those who you lead
Make the team’s experience better
Help them learn new skills
Help them succeed in achieving goals
Help them take on as much responsibility are they are able
The term “servant Leadership” was first introduced in the early 1970s by Robert Greenleaf. He later expanded that paper into a book which became very influential and is credited with launching the servant leadership movement.
However, the concept is thousands of years old and, at least partly, stems from religious teachings on leadership.
Lao-Tzu wrote about servant leadership in the fifth-century BC: "The highest type of ruler is one of whose existence the people are barely aware…. The Sage is self-effacing and scanty of words. When his task is accomplished and things have been completed, all the people say, 'We ourselves have achieved it!'”
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But what does it mean? Flip chart answers –
■ The most effective leaders put those whom they lead first (others-first leadership).
■ Good leaders see themselves as serving those they lead, enabling their success.
■ They are always looking for ways to make the team’s experience better, to help them learn new skills and succeed in reaching goals, and to take on as much responsibility as they are able. N
Course Overview

5. Others-First Leadership
As a leader, what are the advantages for you?
I can share responsibilities
I won’t have to work as hard
I can see others succeed
I won’t have to yell
Team members grow N
Course Overview

6. Others-First Leadership
As a patrol member, what are the advantages for you?
I have more freedom
I would get to do more
I would have more responsibilities
I would learn more and grow N
Course Overview

7. Different From Other Leadership Approaches
Abandons top-down hierarchical style
Individual is servant first
Drive is to lead to serve better
Objective to enhance individuals growth
Increase teamwork and personal involvement for all.
Selfless, egoless – “others first”
Servant leadership encourages leaders to serve others while staying focused on achieving results in line with the organization’s values. It differs from other leadership approaches by abandoning the all-too-common top-down hierarchical style, and instead emphasizes collaboration, trust, empathy, and the ethical use of power.
At heart, the individual is a servant first, making the conscious decision to lead; his or her drive is to lead because he or she wants to serve better, not because he or she desires increased power. The objective is to enhance the growth of individuals in the organization and increase teamwork and personal involvement for all.
Servant leadership encourages collaboration, trust, foresight, listening, and the ethical use of power and empowerment. Above all, it is a selfless, egoless style of leadership where “others first” is paramount. It is truly character-based leadership. N
Course Overview

8. Servant Leadership Encourages: Collaboration Trust Foresight Listening
Ethical Use of Power
Empowerment
Servant leadership encourages leaders to serve others while staying focused on achieving results in line with the organization’s values. It differs from other leadership approaches by abandoning the all-too-common top-down hierarchical style, and instead emphasizes collaboration, trust, empathy, and the ethical use of power.
At heart, the individual is a servant first, making the conscious decision to lead; his or her drive is to lead because he or she wants to serve better, not because he or she desires increased power. The objective is to enhance the growth of individuals in the organization and increase teamwork and personal involvement for all.
Servant leadership encourages collaboration, trust, foresight, listening, and the ethical use of power and empowerment. Above all, it is a selfless, egoless style of leadership where “others first” is paramount. It is truly character-based leadership. N
Course Overview

9. People-Organization Bonds
People choose groups to join that fit their needs
They form bonds and develop expectations how group should behave toward them.
Leaders/organizations foster expectations by:
Kinds of work they do
Value system, ideology, benefits, and services
Attitudes toward members (fairness, trust, and respect)
Group associate – psychological needs, personal objectives and motivations N
Course Overview

10. Responsibilities Basic Leader Responsibilities (left)
Basic Team Member Responsibilities (right)
5 minute patrol assignment
List responsibilities for the assigned role (above)
After 5 minutes, get top 1-2 items from each patrol. Have 2 scribes record responses. Need 2 flip charts set up N
Course Overview

11. Basic Leader (1) Output of the team (provides direction/resources)
Problem solving:
Make good plans – clearly explained logic
Putting plans into effect, including delegating parts to team members N
Course Overview

12. Basic Leader (2) Leadership of the team:
Engaging the judgments & commitments of members
Set context of why and how of team actions – where it fits into the big picture/goal
Clearly defining assignments
Obtaining continuous advice/feedback from members on how to improve process N
Course Overview

13. Basic Leader (3) Stewardship:
Provide safe, secure, & healthy work environment
Setting the example
Coaching team members
Recognizing/rewarding team members
Improving processes and working methods
Managing the resources used by the team N
Course Overview

14. Basic Team Member (1) Working effectively: Working safely
Apply judgment & discretion when completing tasks
Making solid work plans & being flexible when completing them
Provide advice to team & leader on ways to improve
Keep leader informed on progress of assignments N
Course Overview

15. Basic Team Member (2) Working within the limits of:
Effective use and stewardship of resources
The assignment details
Big picture and intentions of assignment
The policies, ethics, procedures, methods, and processes set by the group or its organization N
Course Overview

16. Patrol Discussion #1
Take a few minutes and think back over your patrol and leader experiences thus far in this course. See if you can identify one or two examples of servant leadership you have observed.
Ask for examples from two patrols.
You may recognize that many of the responsibilities we have outlined have already been practiced, possibly unconsciously. The conscious, active application of all these mutual and reciprocal responsibilities is the true nature of servant leadership. This process can have a major effect on the development and operation of high-performance teams. N
Course Overview

17. Patrol Discussion #2 Homework assignment N5-347-16
Thus far we have been primarily focused on adult groups and leaders. However, our involvement with youth is also very important.
Ask each patrol to go back and discuss as a patrol, during a meal or whenever appropriate, how servant leadership can be applied by adults when working with youth groups such a Cub Scout packs, Boy Scout troops, and Venturing crews. N
Course Overview

18. Servant leadership isn’t easy
Conclusion
Servant leadership isn’t easy
Easier to give orders, maybe yell a bit.
Might work in the short run – especially in emergencies
Builds robust teams that perform for the long run
Remember that a servant leader enables the success of those he or she leads.
Make no mistake - Servant leadership isn’t easy.
Keep this discussion in mind as you are introduced to the “greatest leadership secret” later in the course. N
Course Overview

19. Video N
Course Overview

20. Thus far we have been primarily focused on adult groups and leaders
Thus far we have been primarily focused on adult groups and leaders. However, our involvement with youth is also very important.
Ask each patrol to go back and discuss as a patrol, during a meal or whenever appropriate, how servant leadership can be applied by adults when working with youth groups such a Cub Scout packs, Boy Scout troops, and Venturing crews. N
Course Overview

21. Thank You!
Thank you for your attention. I’ll now open up the floor for any questions that you might have. N
Course Overview