1. Business Department’s Assessment Process
Maureen Sutton
Associate Professor
Department Chairperson

2. Accreditation – ACBSP & Middle States
Requires assessment for all learning outcomes for all programs
2 programs: Business Administration (AS) & Business Professional (AAS)
2 certificates: Finance & Small Business Management

3. Business Outcomes Assessment Exam (BOAT) exam
Internally developed exam
Assesses several learning outcomes for both degree programs
Given at end of each semester in Principles of Accounting II
Benchmark Goal: Minimum grade of 70% for each learning outcome
Students self identify if they have taken core business courses

4. BOAT Results ACC ECON MGMT MKT Ethics INTG Total Benchmark Spring 15
ACC
ECON
MGMT
MKT
Ethics
INTG
Total
Benchmark
Spring 15
58%
60%
77%
78%
80%
91%
74%
70%
Fall 15
63%
64%
83%
86%
90%
89%
79%
Spring 16
59%
82%
87%
Fall 16
65%
85%
88%

5. Process, Communication & Action
Consistent Process
Communication of results
Faculty Analysis of results
Recent Analysis: students not retaining accounting material; one economics question had poor outcomes
Recent Actions taken
Economics – reworded unclear question
Accounting
MAT 016 pre-req
Tutoring
Created 3 day sections of ACC 111 and ACC 112 are 3 day classes
Mandatory Connect homework in all accounting sections
Computer lab classroom (fall 2017)
ACC 111 “C” or better pre-req (fall 2017)

6. BUS 215 – Principles of Management Assessment
ACBSP feedback in 2013 Accreditation Report
BOAT didn’t assess the following learning outcome: Use current software applications to present data in written reports, oral and visual presentations
Communication skills need to be assessed

7. Principles of Management Assessment
Actions:
Capstone with pre-reqs of ENG 111, ENG 112, and Business Information Systems
Developed assessment of writing skills
Professor determined project/ assignment
Use writing rubric provided by English department
Developed assessment of Power-Point skills & verbal communication
Professor determined student presentation assignment
Developed presentation/ communications rubric
Benchmark Goal: 70% of “exceptional & effective” ratings
Assessment conducted each semester each all traditional & hybrid sections of Principles of Management

8. BUS 215 Assessment Results

9. Process, Communication, Analysis of Results & Action
BUS 215 Assessment given at end of each semester
Following semester, results discussed at department meeting
Analysis of results: Writing & research
Thesis & focus needs improvement
Professors comment - writing superior to students in classes without ENG 111 and ENG 112 pre-reqs
“Supporting statements with facts and research”: needs improvement
Actions taken
Library instruction part of BUS 112, Introduction to Business
Creation of citations part of BUS 119, Business Information Systems
Encourage writing in most business courses

10. BUS 215 Assessment Results

11. Process, Communication, Analysis of Results & Action
Analysis of results: Presentation skills (use of Power Point & verbal delivery)
Results excellent
Include mandatory presentation in BUS 119

12. Business Professional New Learning Outcome
Need to develop assessment of Learning Outcome 8: Demonstrate expertise in chosen track
May incorporate assessment in Co-op/ Internships experience

13. Certificates – Finance and Small Business Management
Middle States – learning outcomes need to be assessed
Internally developed tests trialed in Spring 2017:
Given to the “core” finance and small business management classes
Fall 2017: Assess results and process

14. Our insight on assessment
Need to be linked to learning outcomes
Process and assessment tools evolve
Analysis, Communication, and Action are key
Makes the assessment a tool to improve the programs