1. Beyond the BACoE:
Developing Business Analysis Maturity

2. What is Business Analysis Maturity? Introduction
Agenda
What is Business Analysis Maturity?
Introduction
Assessing Business Analysis Maturity
Assessment Framework
Assessment Approach
Scorecard
Improvement Roadmap
Case Study
Question and Answers
Contact Information

3. Tell us about yourself! Name Company
Introduction
Tell us about yourself!
Name
Company
Familiarity with Business Analysis
Why did you join us today?
Brian – lead this slide

4. What is Business analysis maturity?
The History:
As the availability and complexity of IT solutions grew, so did the role and importance of the business analyst.
The necessity to collaborate and adopt new tools and techniques quickly, inspired the development of business analysis centers of excellence (BACoEs).
1950s
Introduction of the Computer
1970s
Introduction of Methodology
1990s
Rise of the PC
The history timeline information comes from the an article from Modern Analyst. The article is embedded above so the speaker can review to get additional talking points.
1960s
Management Information Systems
1980s
Tool Oriented Approach
2000s
Gadgets Rule
provided by

5. What is Business analysis maturity?
Maturity Components:
People Components
Assesses the level to which BA roles are defined, how new BAs are trained, and the level to which management understands and supports the BA role within the organization
Process Components
Assesses the level to which the business analysts follow defined processes which represent industry standard best practices
This component also assesses the degree to which the business analysts use defined templates that support the processes (e.g., requirements specifications, traceability matrices, etc.).
Tools and Technology Components
Assesses the level to which the business analysts understand and use analysis tools and techniques (e.g., UML modeling, ROI calculations, requirements management databases, etc.).

6. BA maturity assessment framework
People
Role Definition
Organizational Placement
Competency Building
Management Support
Organizational Awareness
Training
Process
Planning & Monitoring
Enterprise Analysis
Elicitation
Requirements Analysis
Solution Assessment & Validation
Req. Management & Communication
Tools & Technology
Analysis Tools
Modeling Tools
Requirements Repository
Traceability Tools
Estimation Tools
Software Applications

7. BA maturity assessment Approach
Momentum has developed an easy way to complete Business Analysis Maturity assessments, scorecards, and improvement roadmaps:
The Approach
Two assessment phases – initial and detailed
Scorecard which outlines current capabilities and areas for improvement
Improvement roadmap which provides short-term and long-term improvement strategies
The Results
Customized implementation strategies designed to maximize the value of the business analysis maturity components with a managed, phased approach designed to produce significant benefits

8. BA maturity assessment Approach
While a comprehensive, enterprise-wide implementation of business analysis best practices would be ideal, it is not always practical. There are many benefits of using a phased approach:
Easier to “sell” smaller BA methodology enhancements to upper management
ROI can be documented at each stage
Allows organization to implement improvements coordinated with PMLC and SDLC maturity levels

9. Assessment Scorecard People Process Tools & Technology Role Definition
Organizational Placement
Competency Building
Management Support
Organizational Awareness
Training
Process
Planning & Monitoring
Enterprise Analysis
Elicitation
Requirements Analysis
Solution Assessment &
Validation
Req. Management & Communication
Tools & Technology
Analysis Tools
Modeling Tools
Requirements Repository
Traceability Tools
Estimation Tools
Software Applications

10. Improvement roadmap
Identified areas for improvement prioritized to align with overall organizational goals
Suggested actions and estimated timeframes to address gaps between current performance levels and desired performance goals
Multi-level plan that outlines suggested timeframes to re-assess and re-baseline BA performance

11. Case study – Understanding the Problem
Case Study Timeline:
2007 – Performed business analysis overview training, mentored business analysts, observed performance during pilot project and provided assessment
2008 – Developed applicable templates and outlined business analysis processes aligned with existing PMO processes
2009 – Began joint partnership to provide additional resources and further develop BACoE standards, processes and templates
Present – Expanding business analysis services to a greater number of projects and service offerings
Future – Will continue training and mentoring newly acquired in-house business analysts to ensure alignment with developed methodology
Assessment Results:
Lack of Skill Development
No Methodology
No Monitoring of Task Execution
No Process Refinement

12. Case Study - solving the problem
Identifying and implementing strategies that address each component – People, Processes, and Tools & Technology:
Skill Development
Analysis Skills (e.g., process modeling, estimating, decision analysis, etc.)
Underlying Competencies (e.g., leadership, communication, industry knowledge, solution knowledge)
Methodology Development
Processes (e.g., elicitation, documentation, requirements analysis, etc.)
Templates (e.g., requirement specifications, traceability matrices, etc.)
BA Task Execution & Monitoring
Business Analysis Return on Investment
Methodology Refinement

13. Gain Momentum… Produce Results
Thank you!
On behalf of Momentum and TechQuest, we sincerely thank you for attending our Lunch and Learn. Please feel free to contact us with any questions or comments. We will now open the floor for a Q&A session.
Presenters:
Emily Iem
Brad Wastler
Momentum, Inc. | 2120 Market Street, Suite 100 | Camp Hill, PA (717) |
Gain Momentum… Produce Results