1. Conduct a Counseling Session
LESSON 7
Conduct a Counseling Session 1 1 1 1 1

2. TERMINAL LEARNING OBJECTIVE Conduct a counseling session.2 2 2 2

3. THE SPIRIT OF COUNSELING
“Assisting a soldier to resolve his/her problems ... contributes to good unit morale. This, in turn, assists you in accomplishing your mission.” 3 3 3 3 3

4. TECHNIQUES FOR KEEPING SOLDIER PERFORMANCE ON-TRACK
On-the-spot praise.
On-the-spot correction.
Counsel soldier.
Solve performance problems. 4 4 4 4 4

5. COUNSELING STEPS Step Action 1 State the problem and standards.
2 Ask for a solution.
3 Develop an action plan. 5 5 5 5 5

6. WHEN TO COUNSEL? 1. On-the-spot corrections did not work.
2. Soldier has an attitude change that lasts one or more days.
3. Soldier goes from being a good soldier to getting into trouble.
4. Soldier is consistently not performing to standards. 6 6 6 6 6

7. WHEN TO COUNSEL? (CONT)
5. Any drastic change for the worse in soldier’s behavior.
6. Others tell you that soldier is having problems.
7. Soldier asks for your help. 7 7 7 7 7

8. SOLDIER REACTIONS 1. Nervousness. 2. Cooperation.
3. Rational disagreement.
4. “Too Easy” agreement. 8 8 8 8 8

9. SOLDIER REACTIONS (CONT)
5. Determination to argue.
6. Attempts to shift blame.
7. Loss of temper.
8. Desires to quit. 9 9 9 9 9

10. REVIEW
Conduct a counseling session. 10 10 10 10 10

11. SUMMARY ACTION: 1. Spirit of Counseling 2. When to Counsel
STEPS: 1. State the problem.
2. Ask for a solution.
3. Develop an action plan. 11 11 11 11 11