1. Enabling Business Transformation Through IT
AFL Overview

2. In This Presentation Company Overview Services Overview Conclusion
Group Snapshot
Quality and Certifications
Engagement Models
Services Overview
Infrastructure
Software Services
Warranty Management
Accel IT Academy
Conclusion
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3. Strong Presence & Understanding Of Global Market
Group Snapshot
Strong Presence & Understanding Of Global Market
CERTIFICATIONS
PARTNER ECOSYSTEM
Oracle, AWS, IBM, Cisco, etc..
ACCEL NORTH AMERICA INC
SANTA CLARA, CA
ACCEL TECHNOLOGIES LTD.
BERKSHIRE (U.K)
ACCEL FRONTLINE JLT,
DUBAI - UAE
ACCEL FRONTLINE
LIMITED, INDIA
ACCEL JAPAN KK,
TOKYO
CAC HOLDINGS CORPORATION,
MANHATTAN, NY
END TO END IT SERVICES
Software Services
IT Transformation Services
Warranty Management
IT Academy
KEY HIGHLIGHTS
Full Service IT Company
Publicly Listed – Japan & India
90% Repeated Customer Business
OPERATIONS
5 Countries
3 Development Centres
100+ Service Locations (India)
MARQUEE CUSTOMERS
500+ Enterprise Customers
Fortune 100 Companies
Government & Public Sector Enterprises
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4. Vertical Focused Offerings
End to End Business & IT Transformation Services
KEY VERTICALS
TESTING
CLOUD
NOC
DIGITAL
SERVICE DESK
CUSTOM ADMS
BFSI
TELECOM
TECHNOLOGY
SERVICES
MANAGED
SERVICES
DEV/OPS
PRODUCT ENGINEERING
BANKING
SERVICES
GOVT / PSU
TOTAL IT OUTSOURCING
MANUFACTURING
SECURITY
ERP (ORACLE / SAP)
CORE BANKING APPS
PRODUCTS & IP
HEALTHCARE
INTERFACE SERVICES
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5. Quality & Certifications
PROCESS REVIEWS
PROCESS TOOLS
Code Review, PCI Scorecard
SVN, STEMS, MANTIS, Metrics Repository, Change Management
Quality Framework
AQF
KNOWLEDGE MANAGEMENT TOOLS
KNOWLEDGE ENABLER
Internal Training,
Mentoring Program
AQF KMBD, Project Kick- Off / Lessons Learnt, Team Room
“ANA Quality Framework (AQF) has been developed independent of locations, whether work is being performed at the client site or at AFL Development Center”
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6. Partnerships </> APPLICATION PARTNERS CLOUD PARTNERS
INFRASTRUCTURE SOLUTION PARTNERS
</>
NETWORK SECURITY PARTNERS
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7. Customer Landscape IT TRANSFORMATION SERVICES SOFTWARE SERVICES
WARRANTY MANAGEMENT SOLUTIONS
AFL IT ACADEMY
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8. Engagement Models CASE IN POINT Top 1% 10+ years
CENTER OF EXCELLENCE (COE)
On-going engagement with cumulative skill augmentation for specific business goals
OFFSHORE DEVELOPMENT CENTER (ODC)
Dedicated pool of resources, Managed by Customer and local offshore project manager
STAFFING
Resource Augmentation, Driven by customer, Onsite engagement (typically)
BUILD OPERATE & TRANSFER (BOT)
Dedicated pool of resources, trained locally on specific skill sets, transferred to customer location after requisite training
FIXED BID
Clear Scope and fixed deliverables. One-time Project development
CASE IN POINT
Top 1%
of vendor ecosystem for largest computer manufacturer
10+ years
Decades of engagements
Part of customers center of excellence team that developed successful prototype – Showcased in CES 2014
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9. Infrastructure Services For Next-Gen Enterprises
Infrastructure Services Overview
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10. Infrastructure Services | Overview
Infrastructure Management & Availability Services
Systems Integration
- Architect Solutions - Construction And Integration - Providing Test Environment And Production Environment - System Switchover And Transition
- Facility Management / Annual Maintenance Contract - Information Security Services - Data Center Management
SYSTEMS INTEGRATION
INFRASTRUCTURE MANAGEMENT & AVAILABILITY SERVICES
PROFESSIONAL SERVICES
Professional Services
- Infrastructure Consulting - System Audit (Not Pharma Level) - System Improvement Point Analysis Of The User's Viewpoint - Advice For Adherence To Laws And Regulations - Risk Assessment
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11. Infrastructure Services | Geographical spread
GEOGRAPHICAL SPREAD IN INDIA
MUMBAI
DELHI
PUNE
KOCHI
BENGALURU
HYDERABAD
AHMEDABAD
CHENNAI
KOLKATA
Head Office For IT Infrastructure Solutions Located At Chennai
Datacenter And MSOC
Call Center And Help Desk
Central Warehouse And Logistics Support
Technical Support Group
Central Test And Repair Facility 9 26
131
REGIONAL OFFICES
AREA OFFICES
ENGINEER LOCATIONS
REGIONAL OFFICES: Mumbai, Chennai, Pune, New Delhi, Bengaluru, Kolkata, Kochi, Hyderabad, Ahmedabad
SLA Based, IT Service Provider – PAN INDIA
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12. Software Services For Next-Gen Enterprises
Software Services Overview
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13. Technology Services | Snapshot
DIGITAL TECHNOLOGIES
CORE SERVICES
IOT
Application Layer
Communication Layer
Things Layer
ADMS
Custom Development
Maintenance & Support
Integration / Localization
PACKAGED SOFTWARE (FINACLE/ ORACLE,ETC…)
Implementation (Finacle)
Customizations
Integration / Products
PRODUCT ENGINEERING
PoC/ Consulting
Design & Development
Sustenance & Support
NETWORKING
Processors & Chipsets
Tools
Protocols
CLOUD
Architect
Migrate
Manage
Transform
SOCIAL
Tool based customer interaction
Technology
Services
ANALYTICS
Big Data
Professional Services
MOBILE
UI / UX / Prototyping
Product Engineering And Sustenance
TESTING
Specialized Testing | Testing Frameworks | Security Testing
PRODUCTION SUPPORT
QA & DEV/OPs & Continuous Integration
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14. Technology Services | Industry Focused Solutions
PRODUCT ENGINEERING
PRODUCT TESTING (AUTOMATED)
MOBILITY
INTERNET OF THINGS
Hi-TECH & ISVs
CORE BANKING APPLICATION IMPLEMENTATION
INTERFACE DEVELOPMENT
PRODUCTS (GOVT BUSINESS FRAMEWORK)
BANKING & FINANCE
ECOMMERCE ENABLEMENT
PRODUCT CATALOG SYSTEMS / WAREHOUSE SYSTEMS
ENTERPRISE MOBILITY
INTERNET OF THINGS
CLOUD NATIVE DEVELOPMENT
RETAIL & ECOMMERCE
NETWORKING
EMBEDDED
TEST AUTOMATION
FIRMWARE DEVELOPMENT
PRODUCT ENGINEERING
CONSUMER ELECTRONICS
CUSTOM APPLICATION DEVELOPMENT & MAINTENANCE
APPLICATION MIGRATION (CLOUD)
MOBILITY
TESTING & QA / DEV/OPS
AUTOMOTIVE & MANUFACTURING
CUSTOM APPLICATIONS
INTERNET OF THINGS
PLATFORM BASED DEVELOPMENT
BIG DATA / ANALYTICS
PATIENT CARE (PRODUCTS & FRAMEWORKS)
HEALTHCARE & LIFE SCIENCES
Onsite / Offshore Engagement Models
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15. Managed Services | Snapshot
QUALITY
CERTIFICATIONS
CLOUD
SaaS
PaaS
IaaS
DATACENTER
Managed Hosting
Dedicated Colocation
Shared Colocation
SERVICE DEFINITION
SERVICE TRANSITION
CONTINUOUS IMPROVEMENT
IT TRANSFORMATION
APP PLATFORM
Web
Middleware
Database
INFRA PLATFORM
Storage & Server
Network
Security
Managed
Services
SERVICE DESK
End User Complaint
Mobile Device
Customer Explanation
Security
NOC OPERATIONS
24x7 Proactive Monitoring
Preventive Maintenance
IT Health Check
24x7, SLA-based Production Support
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16. Managed Services | Industry Focused Solutions
APPLICATION HOSTING ON CLOUD
PLATFORM MANAGEMENT
MOBILE ACCESS
END-USER MANAGEMENT
Hi-TECH & ISVs
HOSTED CORE BANKING APPLICATION
END-TO-END INFRA MANAGEMENT
SECURITY MANAGEMENT
BANKING & FINANCE
ECOMMERCE PORTAL
END-TO-END APPS MANAGEMENT
CDN
SECURITY AS A SERVICE
CUSTOMER SOLUTIONS
RETAIL & ECOMMERCE
SCM/ LOGISTICS APPLICATION HOSTING
PLATFORM MANAGEMENT
MOBILE ACCESS
END-USER MANAGEMENT
LOGISTICS & TRAVEL
ERP APPLICATION HOSTING (CLOUD)
DR AS A SERVICE
SECURITY AS A SERVICE
PLATFORM AS A SERVICE
AUTOMOTIVE & MANUFACTURING
DIGITAL CONTENT MANAGEMENT
CDN
HA WITH AUTOSCALING
BACKUP / ARCHIVAL
MEDIA & ENTERTAINMENT
Private (On-prem), Public (AWS, Azure), Hybrid (On-prem From/To Public Cloud)
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17. Banking Services | Snapshot
Banking credentials
20+ Years Of Experience | Countries | Projects
Implementation Experience
25+ Core Banking Implementations
30+ Product Implementation's - AFL’s Own IP, Integrated With Core Banking Apps
Man Years Of Experience In The Banking Domain
Customer Spread
INDIA | AFRICA | MIDDLE EAST | SOUTH EAST ASIA
Technology Partners
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18. MANAGED SERVICES – 24X7 OPERATIONS
Banking Services | Capability And Services
BUSINESS APPLICATION AREAS
Retail Banking
Corporate Banking
Trade & Finance
Financial Reporting & Planning
CORE BANKING SOLUTIONS
CBS Implementation
CBS Migration &Upgrades
CBS Customizations / Integrations
Business
&
Technology
Consulting
BANKING PRODUCTS & IPS
Data Enrichment & Reporting
Report Distribution
TECHNOLOGY CAPABILITY
ADMS
Mobile Enablement
Analytics
IT Security
MANAGED SERVICES – 24X7 OPERATIONS
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19. Banking Services | Government Business Framework
Business case
The Advantage
Extensive Support For Various Government Transactions
Significant Increase In Turnover Of Government Business
Accurate Calculation / Processing Based On Rules Set By Government
Quick Adaptation To Changes / New Regulations Announced By The Government
Defining Hierarchy Based On Requirements Of The Bank / Government
Flexible MIS Reporting For Quick Managerial Decisions Related To Schemes
Supports ISO 8583 For Message Control
Quick And Accurate Data Consolidation At Branches
Deployed As An Integrated Or Standalone Application
Improves Efficiency And Reduces Cost For Banks
Platform Agnostic And Web-enabled
Easy Upgrades And Integration
Simplified Data Migration
Government
Introduces Social Security Schemes For Citizens
Reporting Framework For Collection Of Taxes
Procedures For Disbursement Of Schemes By Banks
Citizens/ Public
Collection Of Direct Taxes
Collection Of Sales Tax, Service Tax/Excise / Customs
Public Saving Schemes
Senior Citizen Saving Schemes
Disbursement Of Public
Benefits
Disbursement Of Pension
Key modules
Direct Tax (Income Tax, Corporate Tax Etc.)
Indirect Tax (Excise Duty, Customs Duty, Service Tax)
State Tax
Exim
Senior Citizens Savings Scheme 2004
Relief Bond
Pension
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20. Product Support Lifecycle Services For Industry Leading Products
Warranty Management Services
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21. Warranty Management Services | Overview
600 Locations | Partners | Fortune 100 Customers
End To End Product Support Lifecycle Services – Warranty & Repair Management
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22. Warranty Management Services | Geographical Spread
MUMBAI
DELHI
PUNE
KOCHI
BENGALURU
HYDERABAD
AHMEDABAD
CHENNAI
KOLKATA
GEOGRAPHICAL SPREAD IN INDIA
Head Office & Central Warehouse Located At Chennai
Software As A Service Platform (Hosted)
Call Center And Help Desk
Central Warehouse And Logistics Support
Central Test And Repair Facility 9 26
285 33
L4 BGA CENTERS
OWN CENTERS
PARTNER LOCATIONS
ENGINEER LOCATIONS
L4 BGA CENTERS: Mumbai, Chennai, Pune, New Delhi, Bengaluru, Kolkata, Kochi, Hyderabad, Ahmedabad
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23. Training And Re-Sourcing Services For Next-Gen Companies
AFL IT Academy
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24. AFL IT Academy | Overview
RECRUITMENT PARTNERSHIPS
LEARN
RELEARN
INDUSTRIAL EXPOSURE
CAREER
PROSPECTS
RETOOL
RE-SKILL
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25. AFL IT Academy | Campus And Institutional Partners
AFL IT ACADEMY’S CAMPUS TRAINING PROGRAMS
INSTITUTIONAL PARTNERS
BENEFIT TO
AITA
BENEFIT TO
STUDENTS
WIN
Latest industry relevant technology
Soft skill development
Coveted jobs in IT industry
Enhanced employability
Opportunity to skill more students
WIN
WIN
Placement Drives
Improved placement record
Enhanced admissions
Recruits employable on Day 1
Reduced cost of hiring
WIN
BENEFIT TO
COLLEGES
BENEFIT TO
CORPORATES
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26. AFL IT Academy | Courses
SOFTWARE
EMBEDDED
INFRA MANAGEMENT
Instructor Led Courses
Dedicated Labs
State Of The Art Classrooms
Updated Training (Inline With Industry Requirements)
Specialized Courses For Re-tooling /Re-skilling
Campus Programs Inline With Industry Employment
Industry Partnerships
Placement Success
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27. In Conclusion…
Why AFL?
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28. Why AFL Global Presence End To End Value Chain
Established IT player with more than 2 decades experience, with a widespread India presence (100+ Offices) and global reach (present in 5 countries)
End To End Value Chain
Key player in the entire IT service chain – consulting to implementation & support – entire IT lifecycle support
People, Process & Technology
Certified resources pool, across various domains, coupled with investments in infrastructure, process excellence and technology partnerships - to ensure best-in-class solutions & services
Repeat Business
Enduring relationships with fortune 100 & enterprise customers across India and globally - as a result of consistent SLA based service delivery and process improvements
Niche Products & Platforms
Niche products / platforms in the business verticals of warranty management, banking and manufacturing. Additionally, strong product development capabilities on multiple platforms
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