1. DEFINING PRECISE TRAINING OBJECTIVES
WORKSHOP
LANGUAGE PROFICIENCY REQUIREMENTS IMPLEMENTATION
DEFINING PRECISE TRAINING OBJECTIVES
Eleonora Italia
Enac Personnel Licensing Director
3 - 5 March 2010
Rome - Italy

2. Pilots and ATCOs Shall demonstrate
ICAO ANNEX 1
Pilots and ATCOs Shall demonstrate
the ability to speak and understand the language
used for radiotelephony communications
to the level specified in the language proficiency requirements in Appendix 1
- ICAO ANNEX 1 APPENDIX 1
ICAO doc. 9835
ICAO Circular 323-AN/185

3. ICAO LANGUAGE PROFICIENCY REQUIREMENTS FROM ROUTINE PHRASEOLOGIES
OBJECTIVES OF
ICAO LANGUAGE PROFICIENCY REQUIREMENTS
ENSURE THAT FLIGHT CREW AND ATCOs HAVE SUFFICIENT LANGUAGE PROFICIENCY TO MANAGE ALL THE POTENTIAL COMMUNICATIVE NEEDS RELATED TO PILOTS AND ATCO COMMUNICATIONS,
FROM ROUTINE PHRASEOLOGIES
TO ROUTINE COMMUNICATIONS NOT ENCOMPASSED BY PHRASEOLOGIES
TO NON ROUTINE SITUATIONS
TO OUTRIGHT EMERGENCIES
TRAINING OBJECTIVES

4. THROUGH GOOD QUALITY AVIATION-SPECIFIC LANGUAGE TRAINING PROGRAMMES
IMPROVE RADIOTELEPHONY COMMUNICATIONS
EFFECTIVE AND SAFE
THROUGH GOOD QUALITY AVIATION-SPECIFIC LANGUAGE TRAINING PROGRAMMES
LANGUAGE PLAYING A PROBLEM-ALLEVIATING AND PROBLEM-AVOIDING ROLE
NOT ONE ATTENTION-DEMANDING OBSTACLE

5. RADIOTELEPHONY COMMUNICATIONS
ICAO ANNEX 1 APPENDIX 1 1
PROFICIENT SPEAKER
HOLISTIC DESCRIPTORS
ICAO RATING SCALE 2
SPEAK AND UNDERSTAND
RADIOTELEPHONY COMMUNICATIONS 3
As a whole, the scale serves as benchmarks for training and testing, and in assisting candidates to attain the ICAO operational level

6. PROFICIENT SPEAKER COMMUNICATE EFFECTIVELY1
PROFICIENT SPEAKER
COMMUNICATE EFFECTIVELY
COMMUNICATE WITH ACCURACY AND CLARITY
USE APPROPRIATE STRATEGIES TO EXCHANGE MESSAGES AND TO RECOGNIZE AND RESOLVE MISUNDERSTANDINGS
HANDLE SUCCESSFULLY AND WITH RELATIVE EASE A COMPLICATION OR AN UNESPECTED TURN OF EVENTS
USE A DIALECT OR ACCENT INTELLIGIBLE TO THE AERONAUTICAL COMMUNITY

7. 2
SPEAK AND UNDERSTAND
FOCUSED ON SPEAKING, LISTENING AND INTERACTIVE SKILLS
COMMUNICATIVE APPROACH
INVOLVES MORE THAN MEMORIZING WORDS AND PHRASES
FOCUSING ON GRAMMAR IS ALSO NOT VERY EFFECTIVE

8. RADIOTELEPHONY COMMUNICATIONS RADIOTELEPHONY ENGLISH3
ENGLISH FOR SPECIFIC PURPOSE:
TRAINING FOCUSED ON THOSE FEATURES OF THE LANGUAGE WHICH ARE REQUIRED FOR THE TASK AT HAND
AVIATION ENGLISH:
COMPREHENSIVE BUT SPECIALIZED SUBSET OF ENGLISH RELATED TO AVIATION INCLUDING PLAIN LANGUAGE
FLIGHT ATTENDANTS, DISPATCHERS, RAMP AGENTS, …
ICAO PHRASEOLOGY
STANDARDIZED AND TECHNICAL WORDS AND PHRASES
LEARNED AND ASSESSED WITHIN FLIGHT TRAINING COURSES
SUBCATEGORY OF AVIATION ENGLISH. INCLUDES BUT MUST NOT BE LIMITED TO PHRASEOLOGY. ALSO INCLUDES PLAIN LANGUAGE IN AN OPERATIONAL CONTEXT
RADIOTELEPHONY ENGLISH

9. DEFINING THE TRAINING OBJECTIVES ESSENTIAL FOR EFFECTIVE TRAINING
FOR DEFINING THE CONTENT OF THE
COURSE:
PROGRAMME
CURRICULUM
METHODOLOGICAL APPROACH

10. IDENTIFYING TRAINEES ⇨ FOR BEGINNERS
(GENERAL ENGLISH, PRELIMINARY TO AVIATION ENGLISH)
⇨ TO REACH THE OPERATIONAL LEVEL
⇨ TO MAINTAIN THE OPERATIONAL OR EXTENDED LEVEL

11. PROFESSIONAL PERSONNEL
IDENTIFYING
TRAINEES
AB INITIO STUDENTS
PILOTS
ATCOs
PROFESSIONAL PERSONNEL
NATIVE SPEAKERS
NON NATIVE SPEAKERS

12. PLACEMENT TEST NON NATIVE SPEAKERS AB INITIO CADETS ATC TRAINEES
ACTIVE OPERATIONAL PROFESSIONALS
APP. 1 TO JAR FCL AND 1.165
ATPL INTEGRATED COURSE – THE FTO SHALL ENSURE THAT BEFORE BEING ADMITTED TO THE COURSE THE APPLICANT HAS SUFFICIENT KNOWLEDGE OF MATHEMATICS, PHYSICS AND ENGLISH
AS BENCHMARKS TO ESTABLISH THE TRAINING PROGRAMME

13. HOWEVER
PROFESSIONALS WITHIN THE AVIATION COMMUNITY AFFECTED BY ICAO LANGUAGE PROFICIENCY REQUIREMENTS ARE IN THE MIDDLE OF THEIR CAREERS AND FACE RIGID TIME PRESSURES;
THEY NEED TO ATTAIN ICAO OPERATIONAL LEVEL 4 LANGUAGE PROFICIENCY AS QUICKLY AS POSSIBLE.
AS SUCH, THE AVIATION INDUSTRY MERITS THE MOST EFFICIENT LANGUAGE TRAINING AVAILABLE!

14. CRITICALITIES NO NEED TO GET THE APPROVAL FROM THE CAA
18 TRAINING CENTRES SUBMITTED THE TRAINING PROGRAMME (AND TRAINERS QUALIFICATIONS) TO ENAC
APPROVAL
REQUEST OF INTEGRATIONS, MODIFICATIONS
APPROVAL
WHAT ABOUT THOSE WHO DON’T SUBMIT THE PROGRAMME TO THE AUTHORITY?

15. Any questions?
La base della slide è presente da prima che inizi l’intervento
Il click iniziale attiva benvenuti e rullo di tamburi come bang di apertura e spazio alla spiegazione: la clip art del forcon e il piè di pagina hanno lo scopo di illustrare i numeri il conectto di di pungolo PER TUTTI, verso la base e verso il top dell’ENAC, verso la periferia e dalla periferia al centro, CTN=Direzione Centrale Regolazione Tecnica; HF OPS= Progetto Human Factor per la parte Operazioni che si affianca a quello di HF in Maintenance parimenti presente nel piano). Dire che in base ad esso l’obiettivo è farne 4/5 all’anno e che il piano è stato rispettato finora. STOP!!