1. MGT 6500: Managing Individuals & Groups
Instructor: Chris Hartwell
CLASS 1: Management & Organizational Behavior

2. Announcements Initial Course Survey – Individual Differences:
Link available in Class 1 or Announcement page on Canvas.
Complete by midnight tomorrow.

3. Objectives
Be clear on how this course will be conducted; understand how I view my role as professor and what my expectations are for student conduct and performance
Generate ideas and formulate a set of standards for your role as students, and your expectations for the course and/or the professor 
Know what the discipline of organization behavior (OB) consists of, and be aware of some of the historical underpinnings of the field
Understand the meaning of human and social capital, the distinction between the two, and the competitive importance of integrating both
Recognize the importance of corporate social responsibility and how to improve an organization's ethical climate
Understand the different ways we “know what we know” in OB

4. Personal Background Educational Background: Professional Experience:
B.A. Communication
George Washington University
M.S. Human Resources
Utah State University
Ph.D. Organizational Behavior and Human Resource Management
Purdue University
Professional Experience:
Corporate Custom Fit (Logan, UT)
Research SHRM (Alexandria, VA)
Senior Staffing Kelly Services (Logan, UT)
Intern Coordinator & Mail U.S. Senate (Washington, DC)

5. Personal Background I try to protect nights and weekends
Will make myself available as needed; Contact info on Canvas
Sunday is my day away from work

6. Your Background
Name
An example of a GREAT! or HORRIBLE! boss that you have had in the past.

7. MANAGING INDIVIDUALS AND GROUPS
Course Overview
MANAGING INDIVIDUALS AND GROUPS I I I I I I I I I I I I I I I I I I I I I I I

8. MGT 6500 – SPRING 2016
Course syllabus

9. My Role as Instructor
Engagement: To teach the course concepts and theories in a variety of ways that are interesting and relevant.
Enlightenment: To broaden and deepen your understanding of the course concepts.
Experience: To give students opportunities to practice and reinforce course objectives to enhance personal and professional development.
Empowerment: To increase student confidence in incorporating course concepts in their personal lives and professional careers.

10. My Expectations of Students
Take ownership of your learning.
Show initiative and self-directed proactivity.
Come to me early with questions/concerns.
Be respectful of the time that I (and your fellow students) are investing into the course.

11. What is OB?
Organizational behavior (OB) is an interdisciplinary field dedicated to better understanding and managing people at work. I I I I I I I I I I I I I I I I I I I I I I I

12. What is OB?

13. OB History The Human Relations Movement
McGregor’s Theory X/Theory Y (1960)

14. McGregor’s Theory Applied to This Class
Theory X (Push) – 10 Things/6 Things
Theory Y (Guide)
1. Student dislike schoolwork and will avoid it if they can.
1. Schoolwork is a natural activity, like play or rest.
2. Most students need to be coerced and threatened in order for them to provide quality schoolwork. Students require close monitoring.
3. Students generally become committed to objectives with they are rewarded for doing so.
3. Most student prefer explicit direction. They tend to avoid responsibility and exhibit little ambition. They are interested only in passing the class.
2. Students are capable of self-direction and self-control if they are committed to objectives.
4. The typical student can learn to accept and seek responsibility.
5. The typical student has imagination, ingenuity, and creativity.

15. OB History The Quality Movement
Total Quality Management (TQM): An organizational focus on training, continuous improvement, and customer satisfaction.
Four Basic Principles:
Do it right the first time
Listen to and learn from customers and employees
Make continuous improvement an everyday matter
Build teamwork, trust, and mutual respect

17. OB History Strategy in Human and Social Capital
Human capital: The productive potential inherent in an individual’s KSAOs.
Social capital: The productive potential inherent in an individual’s ties to others.

19. Reminders Complete the initial course survey by midnight tomorrow.
Next Class: Thursday, August 31
TOPIC: Overview of OB (continued) & Leadership Development (Part 1)