1. The office tenant‘s Almanac 2008- Factors at work in rental decisions and tenant satisfaction
Prof. Dr. Hansjörg Bach FRICS
HFWU
Nuertingen-Geislingen University

2. Prof. Dr. Hansjörg Bach FRICS HfWU University Nuertingen-Geislingen
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3. Focus of the study:
Germany‘s 20 largest cities (population over )
150 interview per city
Office space: units predominantly used for the implementation of documentary or administrativ activities
Interviewees:managing directors, gerneral managers, facility managers or employees who could provide information about tenant conditions/design of contracts/locational factors of relevance to the rented office space

4. Findings: Tenant satisfaction influences change readiness
Tenants requirements are not always known
Tenants praise good transport links
Top locations: Dresden, Nuremberg, Berlin, Stuttgart
Costs influence satisfation but not change readiness
Flexibility and efficiency are important
Safety and business-friendliness are different features

5. Basis for the analysis:
21 criteria

26. Thank you

28. Prof. Dr. Hansjörg Bach FRICS HfWU University Nuertingen-Geislingen
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