1. LBC EXPRESS MIDDLE EAST

2. What are the countries in the Middle East that hold LBC operations?
We have 5:
United Arab Emirates
Kingdom of Saudi Arabia
Kuwait
Qatar
Bahrain

3. How many branches do we have per region?
Middle East Region
Bahrain
Kuwait
Qatar
Kingdom of Saudi Arabia( KSA)
United Arab of Emirates (UAE)
Number of Branches 1 3
Locations
1. Bahrain
1. Alsalhiya
1. Doha
Riyadh
Jeddah
Khobar
Jubail
Karama
Abu Dhabi
Sharjah
Branch schedule and organization are in the directory

4. What products do we offer our customers?
We offer money remittance and freight services depending on the country of operations.

5. What are our money remittance products?
We offer the following services:
Instant Peso Padala (IPP) same day*
Door to Door (next day)
Send and Swipe – same day
Credit to Bank – same day**
*75001 and above – next day
** cut off 11 am (local time)

6. What are the countries in Middle East that offers LBC Money Remittance Services
So far, only UAE and KSA offers remittance services but through our remittance partners.

7. What are our freight services?
We offer the following services:
Sea Cargo
Air Cargo *

8. PARTNERS/ CONTRACTORS/ AGENTS
QUICK LOOK!
MIDDLE EAST REGION
BAHRAIN
KUWAIT
KSA
UAE
QATAR
SEA CARGO
YES
AIR CARGO
PARTNERS/ CONTRACTORS/ AGENTS
NONE

9. What do I need to know about SEA Cargo?
No weight limit and charging would depend on the size and destination. *

10. 5.Sorting at Manila Warehouse
How does SEA CARGO work?
Total travel duration may vary from
5 – 7 Weeks provided that at every leg, everything went smoothly.
1.Pickup
2.Loading
3.Sailing
4.Custom Checking
5.Sorting at Manila Warehouse
6.Delivery to consignee *

11. What do I need to know about Freight Charge for Sea Cargo?
Freight charges vary from country to country.
Usually its either the charge of the standard LBC box or the volumetric weight of a preferred container (odd size) .Ultimately, it would depend on the size of the box and the destination.
To compute for the volumetric weight:
Length x Width x Height (in cm) / 1,000,000
Note: Multiply the cbm from the price per CBM of the assigned country
If customer is not familiar with the dimensions of their cargo then a rough estimate would do

12. Sample Computation Dimension: 60cmx55cmx85cm Destination: Cebu 0.28
Step 1: Get the size of the box based on the centimetres and use the formula given.
60x55x85 =
1,000,000
0.28
Step 2: Multiply the CBM from the price per CBM of the assigned country. *

13. What do I need to know about AIR Cargo?
Faster than SEA Cargo. Intended for documents or parcels. Depending on the weight, documents are automatically converted to Parcels AIR Cargo needs to be inspected 100%.

14. 5.Sorting at Central Exchange
How does AIR CARGO work?
Total travel duration may vary from
4 - 7 days provided that at every leg, everything went smoothly.
Note: please refer to TAT – AIR CARGO
1.Pickup
2.Loading
3.Flying
4.Custom Checking
5.Sorting at Central Exchange
6.Delivery to consignee
Customers are usually notified via call out or SMS if there are any delay in the process

15. What do I need to know about Freight Charge for AIR Cargo?
Freight charges vary from country to country.
Usually it’s the actual weight of the document/parcel or via volumetric weight whichever is higher.
Ultimately, it would depend on the
weight and size as well as the destination.
To compute for the volumetric weight:
Length x Width x Height (in cm) / 5,000
Note: Multiply the cbm from the price per CBM of the assigned country
If customer is not familiar with the dimensions of their cargo then a rough estimate would do

16. Lets do samples – AIR CARGO
1. Dimension: 60cmx55cmx85cm Destination: Cebu
Actual Weight : 10 kilos
Computation:
Step 1: Get the size of the box based on the centimetres and use the formula given.
60x55x85 = 56.1
5000
Step 2: Multiply the CBM from the price per CBM of the assigned country. *

17. Lets do samples – AIR CARGO
1. Dimension: 60cmx55cmx85cm Destination: Cebu
Actual Weight : 10 kilos
Computation:
Step 1: Get the size of the box based on the centimetres and use the formula given.
60x55x85 = 56.1
5000
Step 2: Multiply the CBM from the price per CBM of the assigned country. Answer : 57 kilos x = *

18. How long is the whole cargo process?
2. Loading
4. Customs (2 days)
3. Sailing
Flying
1 day at each leg for Air Cargo
1. Pick Up
4. Sorting (1 day)
6. Delivery

19. What are taxable ITEMS for CARGO?
Tax regulations and charges vary from country to country. Usually AIR Cargo is taxable.

20. What are taxable ITEMS for CARGO?
Tax regulations and charges vary from country to country. Usually AIR Cargo is taxable.

21. What are PROHIBITED ITEMS for CARGO?

22. What are PROHIBITED ITEMS for CARGO?
The PROHIBITED ITEMS list summarizes items not accepted by LBC for transport. This list is not all
inclusive and is subject to change without notice.
Alcoholic beverages
Animals, such as birds, fish, reptiles, dead animals or animals that has been mounted.
Articles of unusual value, such as priceless art, jewelry, collectibles, and antiques.
Cash, coins , stamps, negotiable stocks, bonds, bankdrafts, cash letters, and other negotiable instruments equivalent to cash.
Fireworks
Dangerous Goods or hazardous materials: Corrosive, explosives, toxics, or other substances.
Explosives, fireworks, flares, matches.
Firearms of any kind, ammunition, and gun parts.
Flammable goods.
Furs
Hazardous materials, hazardous waste, including, but not limited to used hypodermic needles, syringes or other medical wastes.
Human or animal remains, corpses, organs, embryos, body parts or cremated or disinterred human remains.
Improperly packaged shipments

23. What are PROHIBITED ITEMS for CARGO?
14. Lottery tickets and gambling devices
15. Packages that are wet, leaking or that emit a strong odor of any kind.
16. Perishables, including food, foodstuffs, beverages requiring refrigeration
17. Pharmaceuticals
18. Plans, plant materials, seeds, including cut flowers
19. Pornographic materials
20. Shipments that require LBC to obtain any special license or permit for transportation, importation or exportation
21. Tobacco, cigarettes, tobacco products
22. Used gasoline tanks (filled or empty) or any used gasoline – powered device or equipment with an integral fuel tank (full or empty). New, empty gasoline tanks or gasoline powered devices are acceptable in original unopened packaging.
23. Any shipment, which is prohibited by law or regulations of government in the origin or destination.
24. All types of vehicular/automotive parts
25. Flammable items such as paints, thinners, lighters and perfumes.
26. Alkaline battery.

24. Thank You