1. Emergency Department Research Volunteer Program
Hello, everyone!
My name is Raj Satpathy and I’m one of the three current administrative staff that oversee clinical research within the Emergency Department here at HCMC. My role is to specifically oversee the Research Volunteer program – meaning that you will interacting with me throughout the course of the term. The program is a dynamic one that morphs continuously as we determine better data collection processes, better ways to integrate your experiences with the various health care staff that work here, as well attempting to augment your own educational experience as well as we can.
I promise that this is possibly one of the most formative experiences that I’ve had, personally, and my goal is to ensure that you all have the same fantastic experience with the program that I did.
Fall Term 2017

2. Agenda Forms Staff Introductions
Introduction to the Emergency Department
Program Overview
Conduct
Here’s a brief agenda of what we will be covering throughout this conduct orientation.
As you probably noticed on the Orientation form that I sent out, we will be holding two different types of orientations: the first will be a conduct orientation, which is the one you are all currently attending. The second will be a study orientation, which will be meant to actually give you a brief overview of the various studies that we will have you all performing throughout your tenure here in the program.
At least one of our PIs will be attending the study orientation next week to give you a bit more of the background of the studies and their purpose, but also to enable you all to at least be familiar with their faces before you’re thrown into the thick of things at the beginning of the term. The physicians and residents that we work with are incredibly kind – it’s intimidating for many who are new to the program to just cold approach the care providers, but I promise that you will be treated with respect and kindness. Our program is a well-respected one and provides a huge amount of utility to the hospital as a whole. You are all part of the team now!

3. Department of Emergency Medicine
Dr. Brian Driver
Research Director
Department of Emergency Medicine
Just a few brief introductions of the Pis that oversee the majority of our studies here:
This is Dr. Brian Driver, who is the new Research Director for Emergency Medicine here at HCMC. He’s an incredibly kind man – and will be the one who will be writing your letters of recommendation, if you choose to pursue one. I highly recommend getting to know him – he’s friendly and always willing to help with your own growth as a future health care provider.

4. Research Director Department of Emergency Medicine
Dr. Johanna Moore
Research Director Department of Emergency Medicine
Dr. Moore is another one of the Research Directors here at HCMC. She focuses mainly upon animal studies that are then translated over to human clinical trials after their efficacy has been proven, but she has a variety of trials that are currently looking at the utility of measuring oxygen levels in the brain during cardiac arrests – so she’s someone that you’ll be seeing around, as well!

5. Department of Emergency Medicine
Dr. James Miner
Chief
Department of Emergency Medicine
Dr. Miner is the Chief of our Department. Although he doesn’t have a lot of direct interaction with the volunteers, he is the one who ultimately signs off on our studies.

6. Audrey Hendrickson Senior Research Coordinator
Audrey is the Senior Research Coordinator for the Emergency Department – her job involves ensuring that many of our studies are essentially sound when it comes to any types of auditing that may occur.

7. Research Project Supervisor Department of Emergency Medicine
Erik Fagerstrom
Research Project Supervisor Department of Emergency Medicine
Erik is another one of our current Research Coordinators, although his purview is more “behind-the-scenes” if you will. His specialty lies within creating the databases within which we have our data, keeping our physicians honest when it comes to their data entry, analyzing much of the data, and working with PIs in order to create effective ways through which we can actually collect meaningful data that will help them study the issues that they would like to explore in Emergency Medicine.

8. Department of Emergency Medicine
Rajesh Satpathy
My name is Raj Satpathy, as I said before. I’m a recent graduate of the University of Minnesota, where I got a B.A. in Biology, Society, and Environment – basically the liberal arts version of biology, for those of you who are unfamiliar with it.
I was actually just hired on at the beginning of April as a Research Coordinator, but I have worked as a volunteer for two years with the program, then served in the intermediate position between volunteers and coordinators as a “Research Assistant” for a year.
What this means for you guys is that I, at least in opinion, know exactly how the program works and know where I can make improvements to the program in order to make you all have a fantastic summer term. My goal isn’t just to use you all as grunts, but rather to educate you and have you learn more about the way in which medicine in an emergent setting is carried out. Like I said, this program is what made me want to go into Emergency Medicine as a whole, so I promise that it is something that you will find value in.
Research Coordinator
Department of Emergency Medicine

9. Structure Principle Investigators Research Coordinators
Junior Research Assistants
Senior RVs
Research Volunteers

10. Lectures and Experiences
Past Lectures: Research Topics I Combat Casualty Care Dr. Johanna Moore Joe Holm Research Topics II Airway Management Dr. James Miner Dr. Brian Driver Suture Lab About Med School Dr. Brian Driver Aaron Robinson

11. Layout of the ED Main Areas Triage Triage Treatment
Team Centers A, B, & C
Special Care
Stabilization (Stab.) Room
Radiology

12. Who Works in the ED? Attending (Staff, Faculty) Physicians
1 Attending per Team Center (except overnight)
Pit Bosses (Senior Resident Physicians)
Team Centers A & B
3rd year emergency medicine (EM) residents
3rd, 4th, and 5th year joint emergency and internal medicine (EM/IM) residents
Primary Medical Providers (PMPs)
1st and 2nd year EM residents
3rd, 4th, and 5th year EM and EM/IM residents when in Team Center C
Physician Assistants

13. Who Works in the ED? cont’d
Nurses
Health Care Assistants (HCAs)
Health Unit Coordinators (HUCs)
Interpreters
Scribes
Environmental Services Staff
Medical, Physician Assistant, Nursing, and Paramedic students
PEER Volunteers
Research Volunteers

14. Stab. Conference Thursdays 7:30-8:30 am, RL.110
Senior residents present several critical cases from the previous week
Video access is available
research.associates
ra2016

15. Training Period
The formal training period will run from 7 am on Tuesday, September 5th through 7 am on Tuesday, September 19th
Senior RVs are scheduled through the end of the training period
By the end of the training period, you should feel comfortable independently enrolling patients in most of our studies
If you are not scheduled with a Senior RV on one of your regular shifts and would like additional time to train after the training period ends, please let us know and we’ll be happy to arrange this

16. advice from former Research Volunteers
Get to know the RVs on your shift!
Makes the experience more productive, enjoyable, and beneficial
Be on task
At any given moment you should be doing something that relates to the program
There are three computers – use them!

17. Advice from a former RV, cont’d
Go outside of your comfort zone!
Be proactive.
Approach PMP’s.
Enroll patients.
If you need to collect a specimen, inquire early.
Specimen collection is often time sensitive and hospital staff are busy, so give them a heads up!
Find YOUR space during STAB cases.
There may be a lot of people and it might be an intense case so try and stay out of the way.
Make sure supplies are always stocked.
Make a note at the beginning and the end of your shift.
It will save you time and make things easier when collecting data and specimens.

18. First Shift
You must receive formal health clearance before attending any shifts
You will be notified of pending clearance when you receive it.
On your first day, meet a Senior RV or Coordinator at the Information Desk
Wear your scrubs or have them to change into
You will get your scrubs during the next Orientation
Sign in to Volgistics

19. ID Badges You will need to wear your ID badge at all times
The Security & Badge Office hours are 6 am – (2:30) 4:30 pm M-Th, 7 am – 3:30 pm F
If your first shift is scheduled outside of these hours, please pick up your badge before your first shift
Visit the security office in groups of 4 or fewer RVs
Complete your badge request form and bring it with (will get at next orientation or on first day)
Bring a legal ID

20. Epic The electronic medical record system used at HCMC
Provides a digital snapshot of patients in the ED
Access Epic from the computers in the Media Library and not in the Team Centers or Stab. Room
Protect patient confidentiality
Review records of patients who are likely to qualify for a study
If you have a full access account, don’t open a patient’s chart unless you need to for screening or data documentation
Epic is a useful screening tool but cannot be used as a substitute for speaking with patients or providers

21. Confidentiality
Protected Health Information (PHI) includes patient names, medical record numbers (MRNs), and chief complaints
Never discuss identifying patient information on social media, over , anywhere an outside observer could overhear, or with others who are not involved in the patient’s case
Review only the medical records of patients who are likely to qualify for one of our studies
Maintaining the confidentiality and privacy of PHI is an institutional and federal requirement

22. Names Name Current or most recent schooling and what did you study?
Favorite color?
Favorite artist/band/group/performer/lyricist?
Favorite Movie?