1. I nvolve for C ontinuous S afety I mprovement ICSI

2. What is Safety? I believe that Safety is : To have personal protective equipment To repair any broken window or something like that To do training To have a Safety Practitioner and a Occupational Physician, if it is necessary To make a Risk Assessment Study for company’s installations. I don’t know what it is, but I have to do it Am I Right?

3. What is Safety? Safety means the minimization of contact between a person and hazard, predominantly concerned with the prevention of physical harm to an individual. Are the above enough to minimize the contact between a person and a hazard ?

4. SAFETY CULTURE Creating a positive safety culture in your organization you could be sure that you minimize the contact between people and hazards. But what is SAFETY CULTURE?

5. SAFETY CULTURE SAFETY CULTURE is the combination of values, beliefs, vision, purpose, policies, objectives and leadership styles. A positive safety culture is characterised by awareness, assessment and action in all these areas supported by an open communications style throughout the whole organisation Is safety culture important for my organization?

6. SAFETY CULTURE A Safety Culture can influence negative or positive: Your Employees Your Clients Your Suppliers Your Stakeholders The social environment of the above Society Insurance Agencies

7. SAFETY CULTURE How could I create a positive Safety Culture for my organization? MANAGEMENT FORCE GROUP developed a specific training program for Safety Culture, the “Involve for Continuous Safety Improvement”. ICSI is a training program for assessing and creating safety culture in an organization.

8. A health & safe environment for our customers creates reliability and strong connections with our organization. It creates faithful customers. Cooperation with Sales & Customer Service Department

9. A health & safe working environment urge our suppliers to work and behave in a similar way, espousing our principals. Cooperation with Supplies Department

10. Health & Safe Working Environment Developing a Corporate Social Responsibility

11. A health & safe working environment …attracts qualified staff …creates a competitive advantage …builds a strong brand name

12. Dependent Independent Interdependent THE BRADLEY CURVE cultural evolution model Waiting to be told what to do Doing things ourselves Helping others Management Self Teams Natural instincts I depend on YOU It is ME who decide It is US who decide Zero accident is a dream Zero accident IS POSSIBLE

13. SAFETY CULTURE OPEN DOOR POLICY The purpose of an open door policy is to encourage open communication, feedback, and discussion about any matter of importance OPEN DOOR POLICY SAFETY CULTURE

14. ICSI MODEL Vs USUAL Because Safety is a Team Activity

15. “The key for Safety Culture is in seeking Continuous Improvement”

16. “Tell me and I'll forget; show me and I may remember; involve me and I'll understand.” involve me and I'll understand.”

17. ICSI consists of 3 phases trying to succeed: Management commitment Good communications between all levels of employee Effective two-way communication Employee involvement - Active employee participation

18. ICSI Phase 1 Identify the level of maturity within the organisation, where we are and which are our needs I nvolve for C ontinuous S afety I mprovement

19. Where are we? Technical Review Equipment, health & safety systems(πχ σχοινοδιακόπτες, αυτοματοι αποκλεισμοί), PPE, etc Health & Safety Management Systems, (ISO, Risk Assessment) Legal Issues Accidents recording Comparison with previous years, competition Cognitive – Communicative Review Staff’s Knowledge about Safety. Top executives’ view about Safety in the organization (Customer’s view about Safety in the organization

20. Opinions Convergence The opinions of Top Executives about the safety situation in their organizations may be different. MANAGEMENT FORCE GROUP will try to converge these different opinions in a common view.

21. Safety team & Road Map The Safety Team consists of “key” employees, which will transfer the knowledge to all the employees and will create a new culture, a safety culture. Knowing where we are and where we want to go MANAGEMENT FORCE GROUP presents at the CEO and the Management Team the “road” that the organization will follow in order to adopt a “Safety culture”.

22. Phase 2 Develop and present new techniques, ideas, methods. Behaviour change I nvolve for C ontinuous S afety I mprovement ICSI

23. Knowledge, Action, Behavior 1 st month 4 meetings, 3-6 hour/meeting We present at the safety team all the necessary knowledge, the methods/tools and finally all the program 1 review meeting after 1-2 months 2 nd month – Workshop 2 meetings, 4-6 hours/meeting Exercises with real facts from Trainer’s-Facilitator’s experience Visits at workplaces

24. 3 rd,4 th & 5 th month – On the job coaching 1-2 personal meetings of each participant of the Safety team with the Trainer-Facilitator The Trainer-Facilitator guides each participant how to implement the knowledge of all the previous month at his work 6 th &7 th month – Working as usual Main issue is the participant’s autonomy in creating a Safe Working Environment All the participants have meetings, conversations and take decisions about health & safe issues regarding their works, without the Trainer-Facilitator. The Trainer-Facilitator is aware about the final decisions, makes comments and advices the participants before the implementation of the new tools.

25. 8 th month – Face to face interviews The Trainer-Facilitator discuss in personal meetings with the participants all the program, the actions they take, what kind of changes they made and what they plan to do in the future. During Phase 2 the participants are in touch with their Trainer-Facilitator via e-mail. They send each-other articles, questions, news and in general they can discuss about several issues regarding Health & Safety

26. Phase 3 Review, evaluation, new safety culture I nvolve for C ontinuous S afety I mprovement ICSI

27. We evaluate the technical upgrade of Safety We evaluate the new knowledge and methods We evaluate if the Safety Team is able to create safety culture We evaluate the project we do the last 10-12 months and we see what kind of changes have been made regarding the Health & Safe working Environment

28. Have the rest employees learn what is really safety and how to protect them and their colleagues? Evaluation Has the organization been influenced by the project? “Involve for Continuous Safety Improvement”;

29. 360 0 feedback All the participants take part at the 360 o feedback. From each participant: 2-3 of his/her assistants 1-2 other employees in the same hierarchy His/Her Supervisor are asked via a questionnaire to evaluate each participant regarding his/her improvement/development in Safety issues

30. CONFERENCE We present : The results from the evaluation. Program’s results. Which goals we achieve and which not Conversation, remarks, questions Improvements and future actions