1. Reimagining research services as part of major library renovations Barbara Tierney (Head of Research & Info Services, University of Central Florida libraries) and Linda Colding (Head of Reference, Research, & Instruction, Florida Gulf Coast University library)

2. University of Central Florida
Large metropolitan research university in Orlando, FL
66,000+ students
95 Bachelor’s, 86 Master’s, & 31 Doctoral degrees
Heavy emphasis on fully Online & Mixed Mode courses
Source: UCF Institutional Knowledge Management

3. UCF’s 21st Century Library Renovation Project. http://library. ucf

4. UCF’s ARC (Automated Retrieval Center) WILL BE READY FOR BOOK INGESTION Dec. 2017
Construction of a four-story ARC (automated retrieval center) is taking place on the Student Union side of the Main Library building.
The ARC will house 1.25 million volumes of the library’s print collection, placed in bins three stories high, for retrieval by 5 robotic cranes. Books can be requested with A click of a button from the online catalog. Each volume will be available for pickup in minutes.
Transferring books into the ARC will free up space for up to 1,600 additional user seats .

5. How renovations and book ingestion will affect the Knowledge Commons & Research Services

6. Knowledge Commons’ current print reference collection downsized by 75%

7. Beyond WD-40, earplugs, & Excedrin…..

8. Libanalytics inform staffing
Reference desk transactions: July 2016—June 2017 period 67% of transactions are about: locations, machines, supplies, finding books in the stacks 33% of transactions are about: looking up books or articles with provided citations, or catalog and database searches without specific citations

9. Taking UCF’s Subject Librarian outreach strategies to a new level

10. Subject Librarian increased mobility
Getting out of the noisy renovation environment & working in more harmonious places
Lightweight laptops, i-Pads, & cell phones are perfect tools

11. Getting renovation updates out to our constituencies
Library website
Social media
Subject Librarian newsletters, research guides, instruction classes, & workshops
Signage (at library entrance, elevators, restroom stalls…) & flyers
Conversations at Faculty & Student Advisory Board meetings

12. FLORIDA GULF COAST LIBRARY

13. FLORIDA GULF COAST UNIVERSITY
Established in 1991
First student admitted in 1997
15,000 students from 45 states and countries
54 undergraduate, 23 graduate, and doctoral programs
Top 5 awarded degrees last year:
Resort Management
Psychology
Mass Communication
Business Administration & Management
Criminal Justice

14. FLORIDA GULF COAST UNIVERSITY LIBRARY
Began as a two-story building
$1 million for a starting collection
In 2006, a four-story wing was built
135,000 square feet
Reference, Research & Instruction Dept
7 Subject librarians
Instructional technology librarian
Instructional support specialist

15. Time to evaluate the collection
The right materials to support educational and research needs of our users
Changing space needs

16. Collection analysis project (CAP)
Subject librarians provide subject expertise and program familiarity
Detailed reports from Collection Management staff
When added to the collection
Circulated in the past five years
Format

17. How CAP worked VHS 3 months 82% never circulated DVD/CD 2 weeks
Periodicals
6 months
Many subscriptions had already switched to electronic versions, allowing 2 floors to be shifted into 1 floor

18. CAP continued Reference Microform General Collection 6 months
Remain in Reference, move to General Collection, remote storage facility, or removed completely
Microform
Reviewed in stages
General Collection
Remain in General Collection, move to remote storage facility, or removed completely
11 months

19. Moving days and weeks!

20. Mission accomplished 21% of collection removed
72% of Reference collection removed
60% completely removed
12% shifted to General Collection
Microform cabinets: 50 to 18

21. Periodical and Reference collections Then Now

22. Library Next Library Next: A Campus Conversation
A conversation with students, faculty and staff
Topics for students:
Working independently and collaboratively
Library and Academic Support Services
Supporting new forms of learning and creating
Topics for faculty and staff:
Library instruction
Evolving scholarly record and collections

23. Learning Commons Task Force
Task force membership made up of library faculty and staff
Surveyed the literature
Interviewed leaders in the learning commons field
Recommendations made to the dean and administrative team

24. Where we are today Staffing Reference Desk hours Mobile Librarian
Integrated Research Guides into Canvas
Collaborating with the center for academic achievement and the writing center
The Hub
Drop-in research clinics
Media Production room

25. FGCU Library at night

26. Contact information
Barbara Tierney
Dr. Linda Colding