1. Welsh Ambulance Services NHS Trust
11th May 2010
Presenter: Sara Jones, Director of Unscheduled Care / Clinical Director
Welsh Ambulance Services NHS Trust

2. Introduction
First ambulance service in the world to take part in 1000 Lives Campaign
Development of new Ambulance Patient Safety Prompt Tool (APSPT) & other measures
Interest expressed by New Zealand and Scottish Ambulance Services
Interest from University of Manchester
Involvement with 1000 Lives continues to spread throughout Trust
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3. Reducing Harm and Measuring Effectiveness
MORTALITY TARGETS
Reducing Harm and Measuring Effectiveness
Utilise Patient Safety Prompt Tool
Percutaneous Infusion
Pre Hospital Thrombolysis
Improve:
Peak Expiratory Flow
Pain scores
O2 administration
F.A.S.T
Spread structured handover via SBAR
Turnaround at A&E
Domestic abuse handover
Nurse triage
Manage Acute Coronary Syndrome
Improve Infection Control
Improve Clinical Communication
Interventions
Leadership
Medicines
Management
Warfarin awareness
Green bag Campaign
Spread access to Naloxone
Reducing Falls in Intermediate Care
Target vehicle cleanliness
Walkrounds
Patient stories
Falls Pathways
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4. Targets/Aims
100% compliance with Prehospital Thrombolysis criteria
100% compliance with peak expiratory flow measurements.
100% compliance with pain scoring.
100% compliance with oxygen administration.
100% compliance with vehicle cleaning.
100% using SBAR.
90% compliance with turnaround times at A&E.
90% resolution of low priority 999 calls from Nurse Triage.
Number of walkrounds completed - 2 per month
Number of Trust Board meetings presenting patient stories – every Trust Board.
Qualitative data from Warfarin pilot.
100% compliance with FAST test.
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5. Thank you!
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