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FIN087 Options & Estimates
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Current Position Current Business Practice:
Registry process all changes on the student record (i.e. student record in EUCLID will always be correct). Student Fees team only process a change (e.g. change of course, residency, etc.) where there is a change in the fees due Impact: Course changes held correctly in EUCLID, but not all changes are being passed to Efin; records are not sychronised As Invoices show Course details; current invoices will be incorrect Standard invoices for FPAs could be incorrect; Non standard invoices will be correct (as record comes from Euclid) Information displayed on MyEd will be incorrect for some students (as it will show historic course details) Account code may be out of date (unlikely scenario) Current System Capability: No end to end automation of Finance processes for Invoicing/ Credit notes – some batch jobs available for individual processing stages No straight through processing from Registry Manual production of FPA invoices to meet FPA information requirements Option: move to Generic Tuition Fee description Future Strategy Student Services are seeking to move to increased Student self service – online registration, displaying student record online. Therefore, some student data in EUCLID will be displayed; this may not correlate with the information displayed on Student Finance Channel
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Next Steps: Options Option Volume? Impact Fees? Impact Finance?
Impact Student/ FPA? 1. Automate credit note & invoice only; no change to current business practice No change No impact Improved processing efficiency No audit trail (Finance will not see all changes) Finance channel record may become incorrect Information to FPAs incorrect Potential different in information displayed on Finance channel and new Self Service channel 2. Automate credit note & invoice only; change business practice to process all changes Increase in Volume Significant increase in volume Increase in volume (offset in part by automation) Clear Audit trail (all changes processed in eFin) Student record accurate FPA record accurate Information on Finance Channel and Self Service will match Student will see churn 3. Introduce Generic Tuition fee description and Automate credit note & invoice; change business practice to process all non course related changes, course changes where an FPA is involved, all ICL course changes Increase in Volume (smaller than 2) Small Increase in volume (offset in part by automation) Clear Audit trail for all non course related changes (all changes processed in eFin) Details of course changes would not be seen by Finance Student will see less churn Student will see an invoice for “tuition fees 2012/13”; fee amount could change, with no change in the description; this could lead to student questions 4. Fully automate straight through processing from Registry (SIGNIFICANT CHANGE TO EUCLID REQUIRED) Increase in volume (assumes all changes processed automatically) Reduced; likely to still need manual review of fees Clear Audit trail Student will see record of all changes
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