1. Emergency Shelter & Housing Assistance Program (ESHAP) Navigator Training 2017

2. WELCOME! & Introductions

3. 2016 In Review with Cindy
What went well
What needs focus in 2017

4. 2016 in Review with Leah Tackling Local Concerns
Housing First Concepts
Coordinated Assessment tools
Changes for 2017
Electronic Resources

5. Local Problems ESHAP Applicants Identified:
Opiate substance abuse
Lack of rental housing that will pass inspection
Lack of affordable housing
Landlords wary of STEP coupons
Security deposit funds for HCV vouchers
Mental health services
Public transportation
Lack of low barrier shelter services
Elderly/disabled housing
Diversion programs
Stabilization portion of funding is not a good fit for youth populations
Lack of Wet Shelter services across the state
Housing first funding
Sex offender shelters

6. Housing First Concepts Matter
Housing focused case management works
This does not mean other-types of case management are not necessary – but it does mean we do not fund services that are not housing focused and housing related.
Successful Navigators are community builders and know their local landlords
Successful Navigators check in with Landlords regularly and without prompting
Successful Navigators help refer clients to other resources as needed

7. Coordinated Assessment Tools
The VI SPDAT is required and the current tool available in Maine
The right person and the right resource
Limited funding, use your resources wisely
Use the tool correctly
VI 1 or 2? Stay Tuned!

8. Overview of Changes for 2017

9. Stabilization Share Program Outcome Matrix
Program Outcomes
Benchmark for Funding
Housing Barrier Assessment, including VI SPDAT
% of clients with shelter stays greater than 14 days assessed
Change to: 90% of clients with shelter stays less than 30 days assessed
Housing Stability Plans
% of clients with assessment scores greater than 3 have plans
30 Day check-ins and follow-up beyond shelter
30 day check-ins for % of clients with Housing Stability Plans, including those in housing

10. Performance Measure Matrix for the Performance Share
Performance Measures
Low Barrier Shelter Benchmark
Single Adult Shelter Benchmark
Family Shelter Benchmark
Teen Shelter Benchmark
Domestic Violence Shelter Benchmark
1. Percentage of households exiting to permanent housing.
5% - 20%
30% or greater
2. Percentage of clients who return to homelessness within 6 months of exiting to permanent housing.
15% or less
Change to match low Barrier

11. Other Changes Shift in training dates and Grant submission dates
STEP Program Changes (Sue Day 1)
Strengthened Focus on Housing First Concepts (Kyle & Scott Day 1)
New Monitoring Tool and Risk Assessments (Scott Day 1)
Inspections and HCV inspectors (Scott & Barbara Day 2)
General Assistance in Maine (MEJP Day 2)
Performance Measures and the CoC (Donna Kelly Day 2)
Fair Housing with Pine Tree Legal (Day 2)

12. Electronic Resources MaineHMIS.org Virtually Paperless Training
Training by Video COMING SOON!

13. Housekeeping Bathrooms Breaks Lunch Feedback Survey WiFi Password
Parking