2. To support your understanding of the Literacy and Numeracy demands in your workplace and how they relate to the ability and efficiency of your employees to…
get the job done!

3. Introduction
This set of guides will support you to see what your employees are able to cope with in terms of their ability to:
Read with understanding
Write to communicate
Listen with understanding
Speak to communicate
Make sense of numbers
In relation to the demands in the workplace, for example:
Documentation, e.g., Payslips
Forms, e.g., Hazard Reporting
Tasks, e.g., SOPs

4. How to use the guides
Each guide is ‘subject’ based and gives an example of a workplace task/document.
The guides show you what your employees will currently be able to cope with, at each level of the Learning Progressions, and explain why.
You can work through each level or go straight to the slide that relates to the literacy and numeracy skill levels of your staff (results from the Assessment Tool).
Please refer to the Skills Highway website for FAQs.

5. Employees’ skill levels
If writing is the main area of need in your workplace, employees can do an initial assessment.
Their levels appear in a report like this example.
The results show where their skills range from Step 1 (the lowest) to Step 6 (the highest).

6. WRITE TO COMMUNICATE GUIDE
The following slides will detail and explain to you what someone can cope with, from Step 1 right through to Step 6, when it comes to:
WRITE TO COMMUNICATE
using common workplace documents

7. STEP 1 The employee is able to:
Complete Personal Details Employee Form
WHAT
EXAMPLE
Write simple texts using familiar words and phrases
Use a template to write a simple text on a familiar context
Spell frequently used words
Check that what is written makes sense
The employee is able to:
complete a form that includes personal information, bank details.

8. STEP 2 Complete Job Sheets Write a short, comprehensive text
WHAT
EXAMPLE
Write a short, comprehensive text
Use strategies to spell correctly (e.g., use a dictionary)
Use basic grammar an punctuation
Use adjectives and nouns
The employee is able to:
write everyday, simple production comments in job sheets
review and edit writing to correct spelling and punctuation.

9. Write a shift change request
STEP 3
Write a shift change request
WHAT
EXAMPLE
Plan, compose and revise writing for purpose related goals
Use an extended personal and work related vocabulary
Organise ideas in short, well-linked paragraphs
Adapt texts to intended audiences
The employee is able to:
write a letter to request change in working hours
write three well linked and organised paragraphs that include supporting details
use language and format appropriate to the audience and situation.

10. STEP 4-5 Use specialised and technical vocabulary
Write a procedure
WHAT
EXAMPLE
Use specialised and technical vocabulary
Write complex sentences and paragraphs
Use sub-headings and paragraphs to present information effectively
The employee is able to:
write a procedure that follows a logical sequence, is instructive, and uses appropriate and technical vocabulary.

11. Write company rules and disciplinary process
STEP 6
Write company rules and disciplinary process
WHAT
EXAMPLE
Write longer texts with headings and sub- headings
Explain difficult concepts effectively
Write a wide variety of text types
Use tools (including computers) for planning and organisation
The employee is able to:
uses headings and sub-headings to organise text
summarise concepts
include graphs, tables and charts.