1. Values Based Recruitment
Hazel Hendriksen
Assistant Clinical Director – Warrington
Dennis Dewar – Trust Engagement and Experience
Co-ordinator

2. Aim of session
Understand the importance of and provide an introduction to Values Based Interviewing (VBI) and recruitment
Give insight into what constitutes a Values Based Interview question.
Describe the impact of recruiting on values

3. Why focus on Values Based Recruitment?

4. How important is this work?
The staff are the most important and valuable resource North West Boroughs Healthcare have
We have almost 4000 staff
The staff deliver care
The consequences of employing the ‘wrong’ staff can be detrimental

5. What’s the purpose of an interview?

6. The Purpose of an Interview
Traditional interviews are designed to test the knowledge or competency of a candidate in a particular area.
Values Based Interviews are designed to find out more about a candidate as a person. The focus is less on what they know and more about how they feel, how they behave and what matters to them.

7. Interviews test and investigate…..
Procedural competence
Expert competence
Interpersonal skills and values

8. Our Selection Process
What do we look for?
Care, compassion and a real commitment to providing outstanding patient care.
A desire to learn, develop and grow.
An understanding of the role and the service for which you have applied.
Evidence of clinical skills.

9. Values Based Interviews
Our Values Based Interviews focus on the Six C’s and our Trust values.
Typically there are 5 values based questions covering Care, Compassion, Commitment, Courage and Communication.
For each of these values, candidates are asked to provide a real life example that demonstrates there experience.

10. NWBH values Around here, we: say “thank you and well done”
are not afraid to ask for help if we don’t know the answer or make mistakes
will be clear about what we do and why
don’t ignore difficult problems or issues
share problems in order to solve them together
support each other by taking time to listen & understand
seek to improve through curiosity and challenge

11. The candidate who is “right” will
Match the technical skill level, and
The behavioural competencies & values.

12. Impact of Recruiting in this way
Workforce are aligned to the Trust values and demonstrate the values of being ;
CARING
COMPASSIONATE
COURAGEOUS
COMMITTED
Effective COMMUNICATOR
and COMPETENT
This results in in the best possible patient experience

13. Thank You for Listening