1. Key Performance Indicators Year to Date June 30, 2017
Presented by Kevin Conlan, Director of Budget and Financial Planning
September 14, 2017
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2. Key Performance Measures
Through
Jun 30, 2017
Cost
Cost Efficiency
Cost Effectiveness
Ex: Operating cost/mile
Operating cost/ hour
Ex: Operating cost/passenger
Fare Recovery
Measuring Performance
Service
Usage
Service Effectiveness
Ex: Passengers/hour Passengers/mile
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3. Key Metrics by Mode
Through
Jun 30, 2017
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4. Cost Per Passenger Mile Operating Cost divided by passenger miles
Through
Sep 30, 2016
Annual passenger miles reporting is not available for UT Shuttle and MetroRapid and is included in MetroBus
FY 2017 reporting will be available at the end of the fiscal year
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5. Passengers Per Revenue Mile Ridership divided by revenue miles
Through
Jun 30, 2017
Ridership declined 7% from FY14 to FY16, while revenue miles increased 20%
MetroBus ridership down 13% FY14 to FY16, due to shift to Metro Rapid, low gas prices and population shift
UT ridership declined due to more student housing moving closer to campus, detours around Speedway pedestrian mall and service cuts driven by fixed UT contribution and rising operating costs
MetroRapid has YTD increased ridership of 17% in FY17 due to elimination of premium fare in January 2017
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6. Total Cost Per Revenue Hour Operating cost divided by hours traveled when vehicles are in revenue service
Through
Jun 30, 2017
MetroBus decrease in FY16 is due to lower diesel costs, reduction in non-service hours and lower average contractor costs
MetroAccess FY15 increase is due to new contractor rates following the solicitation process
MetroRideShare costs decreased in FY15 & FY16 after switch to contract service and reducing subsidies
MetroRail increase in FY16 is due to periodic overhaul costs of fleet rail cars beginning in FY16 – maturing fleet
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7. Total Cost Per Revenue Hour (Including Depreciation) Operating cost divided by hours traveled when vehicles are in revenue service
Through
Jun 30, 2017
MetroBus decrease in FY16 is due to lower diesel costs, reduction in non-service hours and lower average contractor costs
MetroAccess FY15 increase is due to new contractor rates following the solicitation process
MetroRideShare costs decreased in FY15 & FY16 after switch to contract service and reducing subsidies
MetroRail increase in FY16 is due to periodic overhaul costs of fleet rail cars beginning in FY16 – maturing fleet
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8. Passengers Per Revenue Hour Ridership divided by revenue hours
Through
Jun 30, 2017
Ridership declined 7% from FY14 to FY16, while revenue hours increased 22%
MetroBus ridership down 13% FY14 to FY16, due to shift to MetroRapid, low gas prices and population shift
UT ridership declined due to more student housing moving closer to campus, detours around Speedway pedestrian mall and service cuts driven by fixed UT contribution and rising operating costs
MetroRapid has YTD increased ridership of 17% from FY16 to FY17 due to elimination of premium fare in Jan 2017
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9. Total Cost Per Passenger Operating cost divided by ridership
Through
Jun 30, 2017
Cost per passenger rose 26% from FY14 to FY16 – Operating costs increased 17% due to increased service and an increase in revenue hours of 22%, while ridership declined 7%
MetroAccess FY15 increase is due to new contractor at a higher rate, following the solicitation process
MetroRapid decline in FY17 is due to a YTD increase in ridership of 17% in FY17
MetroRail increase in FY16 is due to periodic overhaul costs of fleet rail cars beginning in FY16
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10. Total Cost Per Passenger (Including Depreciation) Operating cost divided by ridership
Through
Jun 30, 2017
Cost per passenger rose 26% from FY14 to FY16 – Operating costs increased 17% due to increased service and an increase in revenue hours of 22%, while ridership declined 7%
MetroAccess FY15 increase is due to new contractor at a higher rate, following the solicitation process
MetroRapid decline in FY17 is due to a YTD increase in ridership of 17% in FY17
MetroRail increase in FY16 is due to periodic overhaul costs of fleet rail cars beginning in FY16
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11. Revenue Per Passenger Average price a rider pays for a transit trip
Through
Jun 30, 2017
Steady overall growth for the agency due to system-wide fare increase in FY15 and MetroRapid ridership
MetroRapid decline in FY17 is due to premium fare elimination in Jan This resulted in a YTD increase in ridership of 17% in FY17
Consistent ridership from FY14 to FY17 for MetroRail but decline in FY16 in revenue per passenger due to the City of Austin ending funding for Friday night and Saturday service
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12. Subsidy Per Passenger Difference between the cost of providing transportation and the fare collected
Through
Jun 30, 2017
Increase in subsidy per passenger is due to increased costs, stable fare revenues and declining ridership
MetroAccess costs increased $6.4M/20% from FY14 to FY16 and had small gains in ridership and revenue
MetroRideShare costs exclude the vehicle lease costs, consistent with NTD reporting requirements
MetroRail increase in FY16 is due to the City of Austin ending its funding for weekend service and periodic overhaul costs of fleet rail cars beginning in FY16 and continuing in FY17
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13. Fare Recovery Ratio The percentage of operating expenses funded by passenger fares
Through
Jun 30, 2017
Relatively flat as an agency overall – slow decline is a result of rising operating costs and declining ridership
MetroRideShare was contracted out in February 2014, changing fare structure and subsidy per vehicle
MetroRapid decline in FY17 is due to premium fare elimination in January 2017
MetroRail decline in FY16 is due to the City of Austin ending its funding for weekend service and periodic overhaul costs of fleet rail cars beginning in FY16 and continuing in FY17
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14. Key Performance Measures
Through
Jun 30, 2017
Cost
Cost Efficiency
Cost Effectiveness ✓ ✘
Ex: Operating cost/mile
Operating cost/ hour
Ex: Operating cost/passenger
Fare Recovery
Measuring Performance .
Service
Usage ✘
Service Effectiveness
Ex: Passengers/hour Passengers/mile
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15. Take Aways Cost increased primarily due to increased hours
Need to increase Service & Cost Effectiveness
Increase ridership
Implement Connections 2025
Benchmark Bus and Rail against comparable agencies
Cost analysis
Operational
Fare structure
Fiscal Year 2018 KPI reporting will report quarterly comparison results by mode
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16. Questions/Discussion
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