1. M.A.T.C.H. Professional Series: Module Five
Relationship Building
Time allotted for slides 1-4: 10 minutes
Materials needed for this module (3 hours):
Flipchart paper
Markers
Index cards

2. M.A.T.C.H. Professional Series
Eleven 3-hour training modules
Goals:
Share and practice effective strategies
Gain new information, resources and tools
Enhance reflection
Develop a community of practice
Handout 1A: Series Outline
The modules are based on the M.A.T.C.H. knowledge and competencies and current evidence based research and practices. 
Review the bullet points on this slide with participants. Offer additional information regarding the purpose for the series by sharing the following:
Increase strategies and resources for mentoring, coaching, and consultation for MATCH professionals working in VT.
To enhance skills in self-awareness, flexible response, reflection and problem solving
To provide consistent content and skills based on the MATCH Knowledge and Competencies state-wide, while addressing regional and individual needs
Review Handout 1A with participants. 
Art of MATCH Module 5- slide handout

3. Art of MATCH Module 5- slide handout
Our Time Together
Working Together: Connection and Community
Inquiry and Sharing: Capacity Building
Learning
Exploring
Applying and Planning
Share with participants that each module will have consistent components, however, the flow may look different within each module (Some modules will have a learn section and follow with exploring, and then move into a new learning piece followed by exploring. Other modules may have one learning section followed by exploring and then move right into applying and planning). 
As you share the components with the participants, highlight which icon is associated with which component. 
Working Together: Connection and Community (circle with people)
Inquiry and Sharing: Capacity Building (question mark)
Learning (book)
Exploring (magnifying glasses)
Applying and Planning (pencil)
Art of MATCH Module 5- slide handout

4. Art of MATCH Module 5- slide handout
Objectives for Today:
Describe collaborative professional relationships
Explain how to set intentions for professional relationship building
Identify and practice effective relationship building strategies
Share the bullet points with participants. 
Art of MATCH Module 5- slide handout

5. Working Together: Connection and Community
Time allotted for this section: 25 minutes
Art of MATCH Module 5- slide handout

6. Art of MATCH Module 5- slide handout
Shared Agreements
ENGAGE
Silence phones, please
Limit sidebars during whole group
Assume positive intent
Hold confidentiality
Take care of yourself
What else?
Review the slide with participants. Ask the group if there are ideas or requests they would like to ask of you and their colleagues to help make the environment conducive for sharing, understanding and learning from and with one another. Using chart paper, write down and capture their responses. 
Ask participants if there are other agreements to add; ask if everyone can agree to these. 
Facilitator Tip: Keep this piece of chart paper with agreements and bring to each session. You can change the slide to include additional participant agreements for the upcoming sessions. 
Art of MATCH Module 5- slide handout

7. Reflection and Connection
Write a statement on an index card regarding professional relationship building
Pass your card to the facilitator and then move to the middle of the room
One side of the room will stand for “Agree” and the other side of the room will stand for “Disagree”
As each statement is read, explore your thoughts and feelings and choose an area of the room to stand in (Agree or Disagree)
Provide each participant with an index card. Depending on the size of the group, you may want to provide more than one card to each person to offer several example statements.
Collect all of the index cards from the participants.
Identify one side of the room as “Agree” and the other as “Disagree”
Read each statement aloud. Ask participants to explore their thoughts and choose an area of the room to stand in.
Following this activity, discuss the difference between preference, attitude, value, feeling, belief and habit
Art of MATCH Module 5- slide handout

8. Inquiry and Sharing: Capacity Building
Time allotted for this section: 30 minutes
Let participants know you are moving into inquiry and sharing. Explain that for each module, there will be opportunity to share and discuss current happenings in their work, as well as ask questions and for feedback. 
Facilitator Note: The ways in which the group will experience inquiry and sharing within each module will differ. 
Art of MATCH Module 5- slide handout

9. Art of MATCH Module 5- slide handout
GROW
Create groups of 3-4 people
Write down the word GROW (goal, reality, options, and way forward) on a piece of paper
Select one work related issue (for your small group)
Consider the following questions:
What goal do you have related to this issue? What resources do you have to help you meet your goal?
Are you happy with what is current happening?
What do you desire to happen? What are your options?
Consider the “way forward” based on your answers to the above questions
Provide plan paper to participants. Review the points on the slide.
Art of MATCH Module 5- slide handout

10. Art of MATCH Module 5- slide handout
Learning
Time allotted for this section: 50 minutes
Art of MATCH Module 5- slide handout

11. Collaborative Professional Relationships
Relationship built around shared purposes and mutual goals among those involved
Require an understanding of
diverse styles
knowledge of effective approaches to communication
awareness of critical aspects
effective approaches to work through issues in ways that will sustain the relationships
Review points on the slide
Art of MATCH Module 5- slide handout

12. Collaborative Professional Relationships
Inquiry-based learning
Working interactions between the MATCH professional and client that provide a safe space for the client to
Ask questions
Discuss problems
Get support
Gather feedback
Reflect on practices
Try new ideas
Non-evaluative
Supportive way to help clients grow professionally
Review points on the slide
Art of MATCH Module 5- slide handout

13. Getting to Know Your Client
Learning about the program’s ecology is a critical foundation for understanding your client’s perspective, strengths, concerns, resources, etc.
This information should be joined with familiarity with the unique personal characteristics of the client(s) themselves
Review points on the slide
Art of MATCH Module 5- slide handout

14. Priorities: Building A Collaborative Professional Relationship
As you think about building a collaborative professional relationship with your client, what will your priorities be?
Think about what it takes to form a successful collaborative professional relationship. Generate a list of ideas you believe will be useful for facilitating learning with your client.
Art of MATCH Module 5- slide handout

15. Getting to Know Your Client
Develop trust and rapport
Listen
Facilitate self-reflection
Effective Feedback – both MATCH Professional and Client
Key to starting the relationship – building rapport and trust – one of the key components to this is listening and demonstrating a nonjudgmental attitude. You want to be able to demonstrate you are there for support
Listening is huge – a real skill – a tough one to master
Listen without anticipating your answer.
Consider wait time
Consider being problem-centered vs solution minded
What else?
Art of MATCH Module 5- slide handout

16. Getting to Know Your Client
Initial interactions and meetings will look different than later interactions and meetings
Ask questions… then focus on HEARING what the client has to say
What is going well? What is the best part of your day?
What is more challenging?
What have you already tried? What happened?
Review points on the slide
Art of MATCH Module 5- slide handout

17. Setting Your Intention: Collaborative Professional Relationships
When you set an intention, you are more likely to make choices that support it – in what you do, in what you think
“Intentions create an integrated state of priming, a gearing up of our neural system to be in the mode of that specific intention: we can be readying to receive, to sense, to focus, to behave in a certain manner.” (Daniel Siegel, The Mindful Brain)
As you consider ways of getting to know and being with your client, one strategy that can support your efforts is setting an intention.
Review the points noted on the slide.
An intention is a statement about how you want to be or what you want to get out of the day, a particular experience, etc. It describes an aspiration for how you might think, feel, engage with others or engage in your learning so that you can be your best self. An intention can be, “I want to be fully present.” It could be, “I want to ask hard questions” because you typically shy away from doing that.
After reading the quote from Daniel Siegel, share that neuroscience supports setting intentions and that it primes our mind to notice the actions, opportunities, people and things that can bring about our intention for us.
Art of MATCH Module 5- slide handout

18. Setting Your Intention: Collaborative Professional Relationships
Can help you get focused
Can help you notice your thoughts and control your emotions around an experience
Can help how you enter into conversations
Can help you understand how you are experiencing an interaction
Review the points on the slide. Share with participants that some people see key components that help support a successful collaborative professional relationship: relationship + purpose + intention.
Relationship = how two people connect and interact
Purpose = why the relationship exists
Intention = how the MATCH professional is committed to acting in the relationship and using tools effectively to support growth and learning
Art of MATCH Module 5- slide handout

19. Art of MATCH Module 5- slide handout
Exploring
Time allotted for this section: 30 minutes
Art of MATCH Module 5- slide handout

20. The MATCH Professional: Setting an Intention
Think about your work with a particular client
What do you see as most needed in your professional relationship with this client?
If you were going to be meeting with this client next, what intention would you set for this meeting?
Share your intention with someone next to you.
Art of MATCH Module 5- slide handout

21. Art of MATCH Module 5- slide handout
Applying and Planning
Time allotted for this section: 35 minutes
Art of MATCH Module 5- slide handout

22. Art of MATCH Module 5- slide handout
Action Planning
Choose one knowledge area from the Self- Assessment that you would like to focus on
Choose one of the standards, resources, or competencies from this knowledge area that you would like to focus on
Use the action planning form to write a goal and action steps to meet that goal
Facilitator Note: Encourage each participant to set a small, measurable goal that can be achieved within the next few weeks.
Art of MATCH Module 5- slide handout

23. Art of MATCH Module 5- slide handout
Reflection
Share one thing from today that stands out to you
Share your goal
Time allotted for this section: 10 minutes
Depending on the size of the group, you may wish to reflect and share with partners, small groups, or whole group.
Art of MATCH Module 5- slide handout

24. Art of MATCH Module 5- slide handout
“For me, setting intentions is a power move. It’s how I bring clarity, meaning and purpose to my day, my meetings, a conference call and even daily conversations. Setting intentions helps you get clear on why you’re doing something (clarity), why it’s important to you (meaning) and how it moves you closer to your values (purpose).” -Brene Brown Date, time and location of next module:
Art of MATCH Module 5- slide handout