1. Finding and Keeping Good Employees
Human Resources 101
Finding and Keeping Good Employees

2. Finding the Right People
You need to plan your recruiting and selection process in detail
Job advertisements noticed by the right people with the right qualifications
Interview and screen respondents carefully
Provide appropriate motivations and rewards for employees

3. Forms of Recruitment External Recruitment Internal Recruitment
Looking outside the organization
Only option for start-up ventures
Internal Recruitment
Offering position to someone who already works for the company in a different capacity
Depending on the situation of the company, either can be the right choice

4. Choosing the Best Person
Review resumes and cover letters to narrow down the list of candidates
Some companies also use skill testing
Check references and previous employers
Conduct interviews with the “short list”, mixing knowledge/skills questions with personality questions
Make your decision and offer the job

5. Training Your Employee
Properly training your employee is the most important thing you can do, as it prevents future errors that can seriously affect your business
Normally, a 3 month probation (orientation) period to get to know the job, work environment, coworkers, and equipment etc.
Once period is over, the employee is protected by current labour laws

6. Building Employee Loyalty
An employee who excels will likely receive competing job offers
How do you ensure that good employees don’t leave?
Treat employees with respect
Be flexible
Value their ideas
Encourage employees to constantly upgrade skills
Ask for their opinions
Be honest about future opportunities
Provide opportunities for ongoing staff development
Ask for input and give feedback
Clearly communicate policies and expectations
Offer pay incentives for improved performance

7. Kinds of Pay Incentives
Employers who keep employees involved, committed and satisfied can avoid many issues
Gain Sharing – workers share a percentage of revenues that result from increased productivity
Profit Sharing – If the venture makes a profit, a portion of it is shared with employees
Group Incentives – Targets are set and team awards are given when targets are met
Individual Incentives – Individual workers are given awards when targets are met
Pay for Knowledge – Employees are paid more as they acquire new skills / certifications

8. How Much Does an Employee Cost?
Direct Costs – Salary, vacation, sick time, insurance premiums, EI/CPP/Workmans comp, Admin overhead
Recruiting – Placing ad, reviewing resumes/ interviews, evaluation tests, reference checks
Orientation – Furniture, tools of trade, orientation and training, miscellaneous expenses, lower initial productivity