1. Data-Driven Improvement
Instituting Quality-Focused Report Packages
Data-Driven Improvement

2. Establish data-driven report packages designed to drive improvement
Overview
Identify data elements important to the facility
Develop oversight responsibility for each data set
Determine frequency
Establish data-driven report packages designed to drive improvement

3. Data Packages Evaluate current state and commit to areas of focus
Establish acceptable metrics
Routinely produce consistent, accurate data packages for review by departments and senior leadership

4. Act on the Data Are daily, weekly, monthly reports distributed?
Patient Financial Services
Hospital Report Report-November
Previous Fiscal YR
195,756,157.60
Avg Daily Revenue
536,318 AR
Total AR
Credit Balances
Collections
POS
Late Charges
Denials
Claims Generated-Meditech
Held Accounts
Unbilled Accounts
Total Unbilled + Held
Weekday
Date
Gross AR Days
(Excluding S/P and Pending Medicaid
Self Pay
Pending Medicaid $ #
Total Collections Posted
Blue Cross
Commercial
Medicare
Medicaid
Medicaid HMO
Medicare HMO
Managed Care
Tricare
Workers Comp
Total POS
Billed $
Medicare RTP ($)
Held/Failed ($)
ePremis Held ($)
Total ($)
Medicare RTP (#)
Held/Failed (#)
ePremis Held (#)
Total (#)
Total Un-Billed ($)
0-7 Days ($)
>7 Days ($)
Total Un-Billed (#)
0-7 Days (#)
>7 Days (#)
Tue 1
74.41
41,730,884
#####
4,104,301
17,586,518
20,040,066
1,823,072
2,381 -
4,214,574
3,486,601
727,973
1,394
1,210
184
48,287
19,203
13,775 77
674
(541) 2
384,851
211
565,813
201
36,593
573,342
318,394
928,329 6 68 61
134
5,142,903
1,528
Wed
74.67
41,875,272
4,104,433
17,776,552
19,994,287
1,829,586
2,386
4,121,459
3,444,170
677,289
1,386
1,223
163
1,191
5,241
75,615
8,674
387
1,311 9
50,448 51
750,122
254
3,126
561,864
510,266
1,075,256 70 78
149
5,196,715
1,535
Thur 3
74.86
41,982,531
4,092,725
17,885,489
20,004,317
1,831,458
2,390
4,134,210
3,419,118
715,092
1,384
1,219
165
28,458
7,320
8,102
352
458
(870)
34,074 41
709,492
260
20,571
543,261
527,843
1,091,675 88
5,225,886
1,533
Fri 4
74.17
41,636,243
17,595,862
19,947,656
1,855,325
2,406
4,050,645
3,291,284
759,362
1,359
1,221
138
17,243
6,751 8
411
2,880 11
49,799 62
685,949
223
21,062
681,174
512,395
1,214,631 69 94
164
5,265,276
1,523
Mon 7
75.04
42,090,399
4,092,620
18,097,546
19,900,234
1,842,459
2,410
4,351,989
3,594,668
757,321
1,332
110
29,923
16,397
5,514
305
7,586 12
32,839 38
932,301
343
20,894
556,480
460,438
1,037,812 81
143
5,389,801
1,475
74.11
41,610,072
4,091,934
17,618,968
19,899,170
1,863,930
2,400
4,279,879
3,531,255
748,624
1,351
1,220
132
22,160
6,265
8,524
777
566,399
192
592,517
249
21,679
531,884
464,751
1,018,314 84
146
5,298,193
1,497
74.52
41,778,757
4,091,932
17,808,395
19,878,430
1,814,700
2,392
4,279,306
3,585,089
694,217
1,340
1,212
129
44,934
11,723 26
356
(686)
73,082 48
756,315
215
20,404
537,048
401,672
959,123 54 66
120
5,238,429
1,460 10
74.70
41,814,156
4,091,927
17,851,498
19,870,730
1,751,225
2,368
4,306,478
3,613,391
693,087
1,278
1,205 73
178
7,034
1,227
221
(171)
69,245
885,551
553,200
356,908
930,512 58 55
113
5,236,990
1,391 14
76.67
42,773,539
18,771,738
19,909,874
1,653,004
2,321
4,240,174
3,563,930
676,243
1,304
1,222 83
153,028
22,744
11,005
341
217
1,172 16
1,966,966
571
716,653
439,022
1,176,078 71 76
148
5,416,252
1,452 15
75.54
42,126,042
4,095,430
18,109,083
19,921,529
1,615,149
2,301
4,144,417
3,503,658
640,758
1,372
1,229
26,721
10,454
6,146 63
427,724
329
847,634
237
513,855
392,805
927,063 57
5,071,480
1,491
75.81
42,314,384
4,077,915
18,301,416
19,935,053
1,657,317
2,275
4,046,441
3,406,889
639,553
1,333
1,249
28,086
5,790 50
338
18,186 36
799,427
176
431,974
410,016
862,394 52 60
112
4,908,835
1,445 17
76.42
42,545,125
18,493,594
19,973,616
1,561,401
2,243
3,929,841
3,279,800
650,040
1,312 85
6,658
5,603
104
107
44,927 47
964,075
290
411,145
479,007
910,555 49
4,840,396
1,432 18
76.05
42,300,787
4,077,354
18,241,781
19,981,653
1,515,282
2,219
3,941,710
3,265,212
676,499
1,314
1,230
57,636
20,949
8,794
229
38,931
837,014
202
495,338
438,805
954,546
121
4,896,257
1,435 21 22 23 25 28 29 30
Act on the Data
Are daily, weekly, monthly reports distributed?
Are follow-up questions sent to changemakers?
Does the team notice detail and act on it?

5. Choose Data Elements Too much data becomes white noise
Assign responsibilities
Expect results
Establish regular report-outs

6. Patient Financial Services
Monthly financial reports
Denials
Current period compared to
Previous periods
Averages
Previous year for seasonal departments
Trends
Known issues
Maximum drug units compared to minimum drug units
Administration codes compared to injectable drugs
Bedside procedures
Evaluation and Management bell curve
Average ER procedures per visit
Ad hoc reports

7. Daily Flash Report Gross A/R A/R Days Credit Balance Clean Claim Rate
Denial
Gross Revenue
By Payor
By Reason
Failed (Held) accounts
Revenue
Units
Cash
Deposited
Average Daily Deposit
Average Daily Deposit Required To Meet Goal

8. (Excluding S/P and Pending Medicaid)
A/R Days
Patient Financial Services
Hospital Report Report-November
Previous Fiscal YR
195,756,157.60
Avg. Daily Revenue
536,318 AR
Total AR
Credit Balances
Weekday
Date
Gross AR Days
(Excluding S/P and Pending Medicaid)
Self Pay
Pending Medicaid $ #
Tue 1
74.41
41,730,884
4,104,301
17,586,518
20,040,066
1,823,072
2,381
Wed 2
74.67
41,875,272
4,104,433
17,776,552
19,994,287
1,829,586
2,386
Thur 3
74.86
41,982,531
4,092,725
17,885,489
20,004,317
1,831,458
2,390
Fri 4
74.17
41,636,243
17,595,862
19,947,656
1,855,325
2,406
Mon 7
75.04
42,090,399
4,092,620
18,097,546
19,900,234
1,842,459
2,410 8
74.11
41,610,072
4,091,934
17,618,968
19,899,170
1,863,930
2,400 9
74.52
41,778,757
4,091,932
17,808,395
19,878,430
1,814,700
2,392 10
74.70
41,814,156
4,091,927
17,851,498
19,870,730
1,751,225
2,368 14
76.67
42,773,539
18,771,738
19,909,874
1,653,004
2,321 15
75.54
42,126,042
4,095,430
18,109,083
19,921,529
1,615,149
2,301 16
75.81
42,314,384
4,077,915
18,301,416
19,935,053
1,657,317
2,275 17
76.42
42,545,125
18,493,594
19,973,616
1,561,401
2,243 18
76.05
42,300,787
4,077,354
18,241,781
19,981,653
1,515,282
2,219

9. Total Collections Posted-
Total Collections Posted
Blue Cross
Commercial
Medicare
Medicaid
Medicaid HMO
Medicare HMO
Managed Care
Self Pay
Thur 1
26,920.45
449.34
19,162.32
2,963.07
2,415.40
1,865.60
Fri 2
114,683.92
42,098.45
4,063.07
56,530.32
16.35
5,987.68
4,110.51
1,808.43
Mon 5
94,822.34
28,419.17
19,748.83
28,781.51
6,477.30
5,291.33
4,407.69
Tue 6
150,893.74
19,604.61
22,072.46
23,907.72
34,928.93
260.60
37,737.79
5,577.11
5,030.00
Wed 7
64,770.24
25,476.53
3,888.22
27,811.89
4,603.30
2,776.27 8
61,543.32
44,381.31
8,507.71
776.10
4,230.29
125.00
3,128.62 9
53,752.13
2,115.02
7,643.45
29,181.89
5,061.14
7,758.02
1,969.66 12
110,132.31
257.60
47,478.36
2,160.75
48,479.42
6,566.90
3,144.03

10. Total Collections Posted
Blue Cross
Commercial
Medicare
Medicaid
Medicaid HMO
Medicare HMO
Managed Care
Self Pay
134,602.25
2,246.70
95,811.59 -
14,815.36
12,076.98
9,327.99
573,419.60
210,492.24
20,315.33
282,651.60
81.73
29,938.42
20,552.56
9,042.16
474,111.70
142,095.84
98,744.16
143,907.57
32,386.48
26,456.65
22,038.45
754,468.68
98,023.05
110,362.29
119,538.60
174,644.64
1,302.99
188,688.93
27,885.55
25,149.98
323,851.18
127,382.65
19,441.12
139,059.46
23,016.48
13,881.37
307,716.58
221,906.55
42,538.56
3,880.48
21,151.46
625.00
15,643.12
268,760.63
10,575.09
38,217.25
145,909.46
25,305.69
38,790.11
9,848.29
550,661.55
1,288.00
237,391.79
10,803.76
242,397.08
32,834.48
15,720.17

11. Gross Revenue Forecast goals Identify trends Assign resources Revenue
TODAY
MTD TOTAL
PRIOR YEAR
Prior
Actual
Budget
% Variance
YTD
I/P-HOSPITAL
493,998
10,403,322
9,681,550 7%
146,081,949
-5%
O/P-HOSPITAL
801,418
15,030,905
15,275,557
-2%
259,887,759 0%
CLINIC REVENUE
366,283
3,616,456
4,362,275
-17%
67,283,462
-9%
NURSING HOME REVENUE
96,821
2,012,274
1,827,691
10%
30,637,064 8%
TOTAL GROSS REVENUE
1,758,521
38,828,696
38,933,842
-0%
511,677,002

12. Investigate Outliers What happened here? Root causes
What can be corrected?
What is the future action plan?
Other Metrics
TODAY
MTD DAILY AVG
ACTUAL
AVAILABLE BED OCCUPANCY %
76.51%
OUTPATIENT REGISTRATIONS
187
129
ER VISITS
132
116
ER ADMISSIONS 15 20
ER LWBS 8
OBSERVATION HOURS 85
277
OBSERVATION PATIENTS 6 19

13. Agency Collections
Agency 1
Agency 2 $ #
93,936.70 95
107,016.24
165

14. Sample Monthly Numbers Report
High-level snapshot of data elements that effect cash flow
Look for possible root causes and corrective actions
What drives unfavorable trends?
What can be done to improve?
Compare to previous months and identify reasons for variances
Are variances correct?
Can errors be corrected and resubmitted?
Were they known?
Were you prepared in advance?
What can be done better to communicate and prepare in the future?

15. Trend by Month
Peak seasons not identified in averages of previous months
Fine tune goals and expectations
June
July
August
September
October
November
December
TOTAL GROSS REVENUE 2016
38,683,672.02
41,647,144.92
42,890,423.66
39,042,037.42
38,279,634.04
41,136,855.87
38,828,695.60
TOTAL GROSS REVENUE 2015
45,123,526.07
43,013,252.35
43,742,823.49
39,858,962.82
40,008,618.00
40,370,371.03
38,933,841.81
TOTAL CASH COLLECTIONS 2016
14,510,321.91
12,247,219.35
15,811,125.52
13,416,884.57
14,190,453.81
12,211,326.55
11,903,517
TOTAL CASH COLLECTIONS 2015
13,393,414.29
14,901,173.46
13,741,003.98
12,393,465.72
12,430,944.94
12,584,230.18
12,164,563
Total Procedures 2016
14064
13131
12769
15206
13317
13747
Total Procedures 2015
14979
15469
14763
16944
14981
12456
TOTAL HOSPITAL DISCHARGES 2016
682
718
708
642
680
630
534
TOTAL HOSPITAL DISCHARGES 2015
789
811
767
722
780
676
543

16. Pay Attention to Data Trends

17. Pay Attention to Data Trends

18. Track Cash Posted vs. deposited Goals Average three months
Previous period Revenue
SUMMARY MONTH -TO-DATE-CASH PERFORMANCE
Monthly Cash Goal:
4,245,609 *
* Based Upon Last 3 Months Average of Net Revenues
MTD Actual Cash Collections (Posted):
929,838
MTD Variance to Monthly Goal:
3,315,770
MONTH-TO-DATE CASH DETAIL
Cash Collections (Posted):
Current Day's Receipts (Unposted):
92,321
MTD Receipts (Unposted):
165,282
MTD Actual Cash Collections (Deposited)
999,929
MTD Cash Goal
MTD Variance to Goal

19. Pay Attention to Data Trends

20. Sample Monthly Number Snapshot Report
FY 2014
Oct-13
Nov-13
Dec-13
Jan-14
Feb-14
Mar-14
Apr-14
May-14
Jun-14
Jul-14
Aug-14
Sep-14
Departmental Visits
EMROP - EMERGENCY ROOM OP B
2,397
2,439
2,472
2,413
2,247
2506
2,500
2,739
2,673
2,662
2,605
2,460
MNROP - EMERGENCY ROOM MINO
615
590
530
484
457
450
479
522
596
625
665
632
EMROP2 - EMERGENCY ROOM OP L
1,387
1,376
1,215
1,241
1,098
1250
1,243
1,319
1,385
1,377
1,399
1,267
Lag Days
Emergency Room
5.81
8.04
8.29
9.96
8.89
8.70
6.53
9.30
9.65
8.87
9.64
8.35
Supplies Emergency
5.07
6.13
6.89
8.20
9.66
6.81
5.86
8.94
8.41
7.98
7.04
Emergency Room 2
3.91
5.33
4.98
4.95
4.49
3.89
4.01
5.57
6.72
6.48
5.21
4.22
Supplies Emergency 2
3.96
7.05
4.93
5.26
4.35
3.52
4.61
5.54
6.74
5.98
5.02
4.00
Late Charges
$31,879.78
$200,832.00
$180,480.00
$200,387.00
$107,317.00
$136,432.00
$118,045.00
$137,446.00
$183,307.00
$142,034.00
$179,561.00
$33.87
$287.07
$270.90
$539.25
$167.05
$325.23
$126.24
$381.60
$924.65
$353.56
$503.57
Late GL
$55,586.12
$695,512.00
$593,736.00
$722,733.00
$475,958.78
$435,449.00
$313,232.00
$386,365.00
$831,707.00
$483,144.00
$619,602.00
$547,328.00
$74.52
$1,607.51
$1,255.34
$1,949.23
$1,795.30
$1,345.46
$929.39
$2,034.47
$3,340.25
$1,488.39
$1,968.66
$1,258.60
$19,578.00
$114,639.00
$109,365.00
$40,977.00
$44,774.00
$50,683.00
$41,480.00
$15,445.00
$121,623.00
$54,757.00
$70,090.00
$29,278.00
$11.10
$991.76
$146.41
$313.32
$579.13
$356.60
$283.15
$69.87
$1,035.56
$383.89
$973.11
$69.19

21. Detail by Chargecode Look for variance from previous month
Does variance make sense?
Was change properly communicated and prepared for in advance?
Can errors be corrected?
Identify root cause and implement changes to ensure future success

22. Detail by Charge Code Report
Jan 15
Feb 15
Bill Code
Item #
Proc's Description
UNITS BILLED
GROSS REVENUE
UNIT VARIANCE
REVENUE VARIANCE
CATH COUDE 5CC 14FR
$0.00
SURGICEL 4X8
STOCKINETTE ORTHOPEDIC 3
STOCKINETTE ORTHOPEDIC 6
GAUZE STERILE 36 X 36 FLUFF
SURGIFOAM SPONGE 100CM 1
$41.50
GELFOAM POWDER
CATH COUDE 5CC 16FR
CATH FOLEY 3CC 10FR
CATH 3 WAY 30CC 16FR
$16.72 -1
-$16.72
CATH KIT FOLEY 16FR W BAG 7
$120.54 3
$51.66 10
$172.20
CATH 3 WAY 30CC 18 FR
CATH 3 WAY 5CC 18FR
CATH 3 WAY 30CC 20FR
CENTRAL VEIN KIT SINGLE LUMEN
KNEE IMMOBILIZER 12 UNIV
-$14.50
SET TUR Y SPIKE
IV VENOSET STERILE W CLAMP 12
$438.84 4
$146.28 -8
-$292.56
CATH COUDE 5CC 18FR
$20.87
CATH 3 WAY 5CC 22FR
BAG DRAINAGE URETERAL
-$27.04
$81.12

23. Evaluate Drug Units Identify the most commonly administered drugs
Work with pharmacy to establish minimum likely units by CPT
Create grid to identify actual units administered at the patient level, and refer outliers to analysts to review for accuracy, correction and trending
Focus should be on identifying root cause
Correct the trend, not just the claim
Depending on the size of the facility, identify top drugs

24. Minimum/Maximum Drug Units
cpt_code
cpt4_desc
Min of Units
Max of Units
J0690
CEFAZOLIN SODIUM INJECTION 1
250
J0694
CEFOXITIN SODIUM INJECTION
J0696
CEFTRIAXONE SODIUM INJECTION 25
J0744
CIPROFLOXACIN IV
J0885
EPOETIN ALFA, NON-ESRD
J1170
HYDROMORPHONE INJECTION
J1459
INJ IVIG PRIVIGEN 500 MG
J1642
INJ HEPARIN SODIUM PER 10 U
J1644
INJ HEPARIN SODIUM PER 1000U
J1650
INJ ENOXAPARIN SODIUM
700
J1885
KETOROLAC TROMETHAMINE INJ
J1956
LEVOFLOXACIN INJECTION
J2001
LIDOCAINE INJECTION
J2354
OCTREOTIDE INJ, NON-DEPOT
100
J2405
ONDANSETRON HCL INJECTION
450
J2920
METHYLPREDNISOLONE INJECTION
J3010
FENTANYL CITRATE INJECITON 4
500
J0131
ACETAMINOPHEN INJECTION

25. Drug Administration
Many facilities struggle with proper assignment of drug administration codes
Create quick hit reports to augment auditing programs
Look for multiple initial infusions
Hydration as initial when other services have been performed
Multiple additional pushes of the same substance
Focus on providing education, fixing the root cause and not just the claim

26. Review Drug Administration
Account #
96360
96361
96365
96366
96367
96368
96374
96375
96376
Grand Total
Initial
Addl Push
Push 1 2 6
Rvw multiple initial 4 3
Rvw Multiple Initial
Rvw time between push
Rvw med pushed 8 5
Track the number of initials and (in orange) send multiple initials to coding for review. Retrain nurses and/or coders as indicated by results. Track the number of additional pushes of the same drug (in purple) and send for review to validate at least 31 minutes passed between pushes.

27. Denial Management
If no formal denial reports exist, clean up rejection and adjustment codes and use data to track denials
Utilize summary reports of Clearinghouse edits
Always focus on fixing the trends. Rework is extremely costly and redundant errors commonly occur in services such as lab where there is little benefit to fix claim by claim, but huge benefit to correct the trend.
Root cause to the inception of the problem:
Registration in ED can cause lab/radiology errors
Primary care can cause lab/radiology medical necessity errors

28. Denials by Summary Group
Step 1
Denials by Summary Group
GROUP
AETNA
ANTHEM
BCBS
CIGNA
COMMERCIAL
MCR
MCR OTHER
MEDICAID
TRICARE
UNITED HEALTHCARE
Totals
CDM 52 1
547
600
Credentialing 2 51 16 14 19
104
Eligibility 12 25
4,014 36 48
2,996 89
1,376 33
8,629
File Limit 8
478 4 15 18
230
779
Medical Necessity
8,127
8,154
Medical Records
767
4,669
1,565
7,026
Non-covered Service 6
7,242 3
1,764
187
9,256
Other 44
389
1,926
359
1,500
1,154
5,113 67
10,604
Pre-Authorization 10 64
2,443 7
2,541
Referral
2,272 5 31
2,317
Registration
1,513
1,515
UR-Level of Care
506
1,063
1,574 59
436
17,342
109
447
20,134
1,577
12,847
148
53,099

29. Coding Discharged Not Final Billed Decide what this means Not coded
Includes UB that has been coded/abstracted
Track to affect change
By provider
By dept.
Highest dollars
Oldest day
Most accounts

30. Discharge not Final Billed Top 20 Providers by # Accounts Provider
Summary by Department
Department
# Accounts
Sum of Chgs
Oldest Account (Days)
?? Vet 1
26.00
359
Cardiology
1,622.00 9
COMMUNITY 16
185,787.23 24 ED 18
47,009.70 34 ER
112
110,807.05
197
General Surgeon 7
29,491.10
HemOnc 8
71,899.72 37
HOSPITALIST
142
2,902,423.47 39
LOCUM
212
276,402.58 21
OB/GYN 28
151,711.28 50
Psych
27,740.05 25
546
Discharge not Final Billed
Top 20 Providers by Revenue
Provider
Sum of Charges
Number of Accts
PENJOH
1,095,499.99 48
COCAR
792,121.59 47
NEHJU
344,025.60 15
LOPROB
246,591.89
KISJA
244,578.82 7
URBVI
177,064.38 6
HARLI
151,438.68 9
TONTH
109,349.05
105
KAPJOS
83,546.70 95
POPOV
75,044.99
HEDHA
73,359.46 60
LEESI
69,100.12 2
BRISU
63,926.81
BORYO
63,011.01 18
PENRA
31,437.85
SHIWI
27,740.05 1
WYKDA
27,143.00 3
CHEDA
25,387.65
FERCA
20,761.40
BOLTI
13,614.28
3,734,743.32
453
Discharge not Final Billed
Top 20 Providers by # Accounts
Provider
Sum of Charges
Number of Accts
TONTH
109,349.05
105
KAPJOS
83,546.70 95
HEDHA
73,359.46 60
PENJOH
1,095,499.99 48
COCAR
792,121.59 47
BORYO
63,011.01 18
NEHJU
344,025.60 15
LOPROB
246,591.89
CAMTH
12,790.20 10
HARLI
151,438.68 9
KISJA
244,578.82 7
URBVI
177,064.38 6
POPOV
75,044.99
BRISU
63,926.81
WHEGE
1,629.00
ERPHYS
631.00
GUTRA
7,932.85 4
TAPWI
2,541.20
MORWI
3,942.15
PURRU
2,348.10
3,551,373.47
475
Discharge not Final Billed
Top 20 Providers by Oldest Accounts
Physician
Oldest Acct (Days)
FLAREU
359
JOHWIL
197
BOLTI 50
BORYO 42
PENJOH 39
JOHKEN 37
CHEDA 34
POPOV 30
COCAR 25
SHIWI
HARLI 24
MORWI
PENRA
DYEJA 21
NEHJU 18
URBVI
KISJA 17

31. Other Reports Audits in process, completed and planned
Standard benchmarks should be published daily and distributed to department leadership
Final reports should be discussed at Revenue Cycle meetings for process improvement
Clean claim rate
Where can we improve?
How do we compare to industry standard?
Coding backlog
How is this communicated to billing on a daily basis for preparation and scheduling?
How can we improve?
Provider behavior
Coding education
System checks: too few or too many
A/R
Revenue month to date
Monthly target
Days cash on hand

32. Expectation and Responsibilities
Department leaders must take charge and drive progress
Understand the intent of the data
Review timely (daily, weekly, monthly as distributed)
Assign research or improvement projects for outliers
Ensure that all duties, responsibilities and due dates are clearly stated

33. Keep Additional Goals in the Pipeline
Promote a culture of Continuous Quality Improvement
Items may be preempted by more important issues, but should not be disregarded
Even audits demonstrating success after an education initiative should be rescheduled to ensure that learned behaviors are reinforced and staff does not revert to previous habits
Keep learning, keep growing, keep striving!

34. “Excellence is the unlimited ability to improve the quality of what you have to offer.” -Rick Pitino

35. Thank You
Stroudwater Revenue Cycle Solutions was established to help our clients navigate through uncertain times and financial stress. Increased denials, expanding regulatory guidelines and billing complexities have combined to challenge the financial footing of all providers.
Our goal is to provide resources, advice and solutions that make sense and allow you to take action.
We focus on foundational aspects which contribute to consistent gross revenue, facilitate representative net reimbursement and mitigate compliance concerns. Stroudwater Revenue Cycle Solutions helps our clients to build processes which ensure ownership and accountability within your revenue cycle while exceeding customer demands.
Contact us to see how we can help.
John Behn, MPA