1. Course and Room Scheduling Key Success Factors
Pierre Guay
Infosilem Inc.
July 2nd, 2012

2. SELF SERVICE & REQUESTS BUSINESS INTELLIGENCE
ROOM SCHEDULING
COURSE SCHEDULING
EXAM SCHEDULING
STUDENT SCHEDULING
CAMPUS SCHEDULING
SELF SERVICE & REQUESTS
CAMPUS CALENDARING
BUSINESS INTELLIGENCE

3. COURSE REQUIREMENTS
Number and size of sections
Delivery Method: Lecture, Lab, Tutorial, etc
Time Patterns, Sequence
Scheduling Restrictions
STUDENT REQUIREMENTS
Programs of Study
Interdisciplinary & Cross-Departmental Offerings
Student Access & Registration Conflicts
Degree Completion
INSTRUCTOR REQUIREMENTS
Instructors Preferences
Workload Assignment
Research Commitment / Departmental Meetings
Extracurricular Activities
ROOM REQUIREMENTS
Type, Characteristics, Capacity
Location, Travel Time, Back-to-Back
Institutional versus Departmental Space
Priority Assignment and Preferences

4. SCHEDULING DEPT ROOM SCHEDULING ACADEMIC DEPT ACADEMIC DEPT
FORCED TIME
ACADEMIC DEPT
FORCED TIME
ACADEMIC DEPT
SCHEDULING DEPT
ROOM SCHEDULING
FORCED TIME
ACADEMIC DEPT

5. COURSE SCHEDULING ROOM SCHEDULING
TIME REQUESTS
FORCED TIME
FORCED TIME
ACADEMIC DEPT
TIME REQUESTS
FORCED TIME
FORCED TIME
ACADEMIC DEPT
SCHEDULING DEPT
COURSE SCHEDULING
ROOM SCHEDULING
TIME REQUESTS
FORCED TIME
FORCED TIME
ACADEMIC DEPT

6. Room and Course Scheduling Efficiency Challenges
CHALLENGES ROOM COURSE
Room Utilization Rate
Seat Utilization Rate
Standard Time Patterns
Sound Scheduling Policy
Proper Scheduling Sequence
Prime Time Effect
Room Ownership
Faculty-Driven Scheduling
Conflict-Free Registration
Student Progression/Graduation
Historical Inefficiencies
Collaborative Scheduling
Operational Efficiency
Transparency / Fairness

7. Room and Course Scheduling
Key Success Factors
Scheduling and Space Committee
Who, what, when…?
Design / Review Scheduling Policies (GASP!)
Academic Week
Courses
Instructor
Students
Rooms
Operational Considerations
What is being scheduled?
Critical Timelines
Roles and Responsibilities
Staffing
Information System
Implementation
Strong Team
Pilots and Simulations
Proper Data Collection Process
Communication, communication, communication…

8. “They are the best in the business
“They are the best in the business. Infosilem helped us to convert from an inefficient and cumbersome manual scheduling process to automation in a very short time-period, and were able to tailor their product to our special needs.”
- Barb Davis, Registrar

9. “Infosilem EnCampus™ allowed us to redesign the scheduling process so that the needs of our students became the primary criteria in building our timetables. The University course schedule really works for students and what’s more we now have room capacity we didn’t think we had.”
- Joseph Thompson, Registrar

10. “Infosilem has taken what could be a very complex task for any institution's IT department and compressed it into a few simple clicks that any functional user with a mouse could complete. They have created a very user-friendly application.”
- Lynette Johnson, Senior Business Analyst

11. Like many of us, we are perpetually being asked to do more with less
Like many of us, we are perpetually being asked to do more with less. Infosilem’s ability to partner with our office to address our needs in such an immediate manner is almost like having more staff at hand to help us meet our deadlines and responsibilities. Their commitment to service of their clients after the sale is like none other we have seen before.
- Gerard J. Donahue, University Registrar

13. Thank You! Pierre Guay pierre.guay@infosilem.com
(450) ext. 242