1. IPPA 22 September 2016 New Orleans
Pulse of the Industry
IPPA
22 September 2016
New Orleans

2. State of the Economy
There is one
US is growing at 2%, get used to it

3. What is happening TO the Industry
Technology is changing the environment
Human Capital Management has become real from organizational design, to hiring, to taking care of and retiring employees

4. What is happening IN the Industry
Technology changes the speed of change
Capital is needed
Service providers dealing with customer and employee data and moving money will come under increasingly heavy regulation

5. What does it mean to you?
The good news is that the market needs these services to increase their efficiency and to allow them more time to focus on their business
Industry trends are positive and in transition

6. What can you do about?
The new environment will change your organization, your management needs, and your margins
Retain capital and build your organization to compete

7. What happens to valuations?
For those who want to sell
Asset sales – the better the integration the higher the net
For those who want to stay
Revenue will be a key driver in valuation
Push efficiency throughout your organization

8. Advising the Board of One since 1996
Guy R. Henshaw
Henshaw / Vierra Management Counsel, LLC
Advising the Board of One
since 1996