1. Global Engagement and Intercultural Competence
International Programs Center
203 Foust
TOE 2 TOE – find someone you don’t know
Introduce yourself
1) Name one skill you hope to gain by the end of your MBA program regarding working with a diverse team
2)Name on ‘rule of thump’ that you grew up with regarding being politeness (respect your elders)
Debrief –
What were some of the skills that came up?
What was one of the polite rules your partner came up with?
The obvious part of this exercise to begin sharing and developing expectations for intercultural development and to see the vastness of our personal concepts of what is polite.
But, why did I make you do it so close together. Any ideas? How did it make you feel? How many of you found it uncomfortable? Why? Who said that was too close? Culture do. Step our of your cultural comfort zone.
Image from:

2. Have you ever? Have you ever flown on an airplane before?
Have you ever traveled outside of the US?
Have you ever lived overseas for more than 1 month?
Have you ever lived overseas for more than 6 months?
Have you ever lived overseas for more than 5 years?
Have you ever traveled to a country whose main language was one you were not fluent in?
Have you ever adjusted your habits or behavior to adapt to a new culture?
Have you ever experienced culture shock?
Modify based on demographic info (from group profile)

3. What have we done today thus far?
Logistics
Culture Shock Simulation
What now?
Making the most of your time abroad to enhance your Intercultural Competence

4. What is culture?
Working with a partner jot down your definition of culture

5. Objective/ Subjective Culture
Objective culture: What human beings make, and pass on from generation to generation. Examples: music and art
Subjective culture: The learned and shared patterns of beliefs, behaviors, and values of groups of interacting people
Source: Bennett 1998: 3.

6. Four Core Intercultural Competencies
Increase cultural and personal self awareness;
Increase awareness of others within their own contexts;
Learn to manage our emotions and thoughts in challenging circumstances; and
 Learn to bridge cultural gaps– that is, learn to shift our frames, attune our emotions to others, and adapt our behavior to unfamiliar or challenging cultural contexts.
Increase cultural and personal self awareness through reflecting on our own experiences, past and present;
Increase awareness of others within their own cultural and personal contexts;
Learn to manage our emotions and thoughts in the face of ambiguity, change, and challenging circumstances & people; and
 Learn to bridge cultural gaps-- that is, learn to shift our frames, attune our emotions to others, and adapt our behavior to unfamiliar or challenging cultural contexts.

7. Task 1: Learn more about aspects of culture

8. Identifying aspects of Culture
Maximizing Study Abroad, Paige et al. 2002: H-31

9. Identifying aspects of Culture Where do these belong on the Iceberg?
Religious rituals
Religious beliefs
Gestures
Importance of time
Nature of friendship
Concept of personal space
Literature
Food
Music
Holiday customs
Work ethic
Concept of fairness
Notion of modesty
Eating habits
Values

10. Task 2: Reflect on your values and beliefs

11. Popular Saying or Expression
What might these sayings suggest about U.S. values and beliefs?
1. “If at first you don’t succeed, try, try again”
2. “Make lemons into lemonade”
3. “Make yourself at home”
4. “Don’t blame me!”
5. “The squeaky wheel gets the grease”
6. “Where there’s a will, there’s a way”
7. “Talk is cheap”
8. “What’s the bottom line?”
9. “What’s up?”

12. Task 3: Enhance you skillsets

13. cultural understanding
DESCRIBE, INTERPRET, EVALUATE (DIE model)
DESCRIBE: 
What I See (only observed facts)
INTERPRET:
What I Think (about what I see) +
cultural understanding
EVALUATE:
What I Feel (about what I think...positive or negative)

14. Whose job is it to do all the work?

16. Soldiers holding hands http://www. bing. com/images/search

19. Task 4: Learn about various cultural models

20. Intercultural Development Continuum
Cognitive Frame-shifting
Behavioral Code-shifting
Similarity
Universalism
Defense
Reversal
Disinterest
Avoidance
Modified from the Developmental Model of Intercultural Sensitivity (DMIS), M. Bennett, 1986.
Copyright, 2007, 2009 Mitchell R. Hammer, Ph.D.

21. Hofstede Culture Comparison Tool
Power distance
Individualism
Masculinity/Femininity
Uncertainty Avoidance
Pragmatic vs. Normative
Indulgence vs. Restraint
Power distance- The difference in power (the fact that all individuals in societies are not equal.)
Individualism- How a person sees themselves in context of I/We.
Masculinity/Femininity- defined by the “winner” or “best-in-the-field.” work to live; live to work
Uncertainty Avoidance - the degree to which the members of a society feel uncomfortable with uncertainty and ambiguity.
Pragmatic vs. Normative: how people in the past, as well as today, relate to the fact that so much that happens around us cannot be explained.
Indulgence vs. Restraint: Indulgence stands for a society that allows relatively free gratification of basic and natural human drives related to enjoying life and having fun.  Restraint stands for a society that suppresses gratification of needs and regulates it by means of strict social norms.

22. High /Low Context Cultures
Communication can be:
High Context - uses implied meanings which arise from the setting
Low Context - focuses on literal meanings of words, independent of setting
Everyone engages in both, depending on:
The relationships involved
The situation
The purpose of communication
Edward T. Hall 1976 Beyond Culture

23. robsegers.blogspot.com

24. High Context/Low Context Culture
Low-context communicators interacting
with high-context communicators should remember:
Nonverbal messages/gestures are important
Status and identity may be communicated nonverbally
Face-saving and tact are important
Building a good relationship may be essential
Indirect routes and creative thinking may be important

25. High Context/Low Context Culture
High-context communicators dealing
with low-context communicators should remember:
Statements may be taken at face value
Roles and functions may be decoupled from status
A sustained focus on tasks may be necessary
Direct questions are not meant to offend
Indirect cues may be ineffectual

26. Task 5: Consider your role in the world

27. Global Citizenship
Global citizenship creates conceptual and practical linkages, not divisions. The connections between what happens at home and “over there” become more visible. Commonalities that human beings share become balanced with cultural differences (Green, 2012).

28. Golden Rule Platinum Rule
“Do unto others as you would have them do unto you”
Platinum Rule
“Do unto others as they themselves would have done unto them”

29. Four Core Intercultural Competencies
Increase cultural and personal self awareness through reflecting on our own experiences, past and present;
Increase awareness of others within their own cultural and personal contexts;
Learn to manage our emotions and thoughts in the face of ambiguity, change, and challenging circumstances & people; and
 Learn to bridge cultural gaps-- that is, learn to shift our frames, attune our emotions to others, and adapt our behavior to unfamiliar or challenging cultural contexts.

31. Through your semester abroad LEARN:
About yourself (what makes you tick)
What it means to be a US citizen
What it means to be a global citizen (Globally Engaged)

32. Interaction, Reflection,