1. Confronting Conflict
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Team Resolution

2. Team Resolution About Us Jamie Vaughan Monika Zolc Jake Whitby
Sean Ward .
James Walden
Second year students currently studying BA (Hons) Business Studies at Bournemouth University.
All selected the Project Management and Operations Management pathway.
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3. Agenda Project Idea How will we manage the project?
How will we measure success?
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4. Project Idea
Sean

5. Project idea - Our proposal
Learning resource for project management focussing on conflict, in particular conflict management.
Look to define conflict - different types, e.g. functional/dysfunctional.
Assessing feasibility of creating online booklet (e-resource).
Investigate argument that conflict can be beneficial for groups/teams using theorists in field of conflict.
Introduce conflict scenarios and allow the reader to choose how they would react - correct way?
Sean
Create a learning resource for project management
Raise awareness of conflict within teams
Produce a learning resource in the form of a booklet.
Key aspects of the resource would include:
What actually is conflict?
Why does conflict arise?
Information on team roles
How different team members can influence conflict
Suggested methods of dealing with conflict
Assess whether conflict can have a positive impact

6. Aims
Raise awareness of conflict within teams through the use of our project management tool.
To create a learning resource in the format of a booklet, physical (hard copy), as well as potentially an online copy of the booklet (e-resource).
Use theorists to gain different perspectives and reinforce understanding to our target audience (Business students at Bournemouth University, with a greater emphasis on first year students).
Jamie
In our booklet, we intend to have some key areas regarding conflict covered such as
Produce a learning resource in the form of a booklet.
Key aspects of the resource would include:
What actually is conflict?
Why does conflict arise?
Information on team roles
How different team roles and members can influence conflict
Suggested methods of dealing with conflict
Assess whether conflict can have a positive impact

7. Objectives
To have our learning resource booklet completed by the Christmas break (Friday 16th December 2016).
Every group member to contribute a minimum of 80 hours to the group project as a whole, documented on individual timesheets.
Each individual to effectively contribute 20% to overall project poster, on display at the final exhibition.
To have a minimum of one meeting every week in the lead up to the exhibition (excluding Christmas break) to ensure all members are kept up-to-date and progress is being closely monitored.
Jamie

8. Target Audience Business Studies students at Bournemouth University.
How many currently studying?
Business students 1st year BU
380
Entirety of Business Students
1,160
Entirety of students studying under the Faculty of Management
Approx 3,800.
Business Studies students at Bournemouth University.
Greater emphasis on those in their first year of studies.
If our learning resource proves effective, may look to target students in year one studying different courses.
Jamie

9. How will we manage our project?
James

10. Product Breakdown Structure (PBS)
Management
Booklet
Quality
Proposal
Plan
Agenda
Minutes
Gantt chart
Scheduled reviews
Final review
Conflict definitions
Conflict scenarios
Professionals views on conflict
Conflict
Dysfunctional conflict
Functional conflict
James
Scenario 1
Scenario 2
Scenario 3 A B C

11. Roles & Responsibilities
Gantt
chart
Stakeholder
analysis
Risks
Design
Group
Poster
Proposal
Group
minutes
Wiki
PBS
WBS
James
stakeholder analysis, minutes, risks etc.

12. Risks For each risk: What risks have we identified so far?
Why are they risks?
How are they possibly going to affect us?
What are we going to do to counter/prevent these risks?
Monika

13. Stakeholder Analysis Why do we need stakeholder analysis?
What our key stakeholders are?
How they might influence our project?
Monika

14. How will we measure success?
Jake

15. Successful Project Management?
SCOPE - Time management as a team
Cost
Quality
Jake

16. Assessing Success
How are we going to assess the success of our project?
Potentially ask all those who used our learning resource to fill out a questionnaire regarding how they found our learning resource.
Supply the library with our learning resource and review the figures showing us how often our booklet is used and reused.
Jake

17. Thank you for listening! Any questions?
Q&A
Thank you for listening! Any questions?
Jake