1. GALILEO Training Overview
Russell Palmer
Assistant Director, GALILEO Support Services

2. Training Statistics: Fiscal YTD
Total Sessions: 31
Total Attendees: 761
Presented by GALILEO Staff: 9
Presented by Vendors: 22
Live Online: 22
Face-to-Face: 9

3. Training Statistics: Fiscal YTD
Training Session Focus*
K12
Public
Academic
General 11 14 3

4. Input from GALILEO Survey
“I love the amount of sources available, but the interface definitely requires training to use, without someone teaching you how to use GALILEO you might not figure it out by yourself” – Media specialist

5. Face-to-Face training
Stretches our staff, pros and cons
Tend to seek opportunities to reach the widest audience
Ready, willing & able
Best for us to travel to a central location and reach a wide audience
Staff Development Days
Regional Meetings (RESA groups for K12)
Large School System Events

6. Live Online training Primarily provided by our vendors GALILEO staff
conduct sessions when asked or a need is identified
Institution specific troubleshooting and help sessions
An area where GALILEO staff is minimally capable of expanding what we offer
Provides a venue for GALILEO staff to reach a wider audience with a conference presentation

7. Vendor provided training
Pros
Cons
Willingness and availability (for f2f and online sessions)
Builds relationships
Detailed focus on a specific vendor’s tool(s)/product knowledge/what’s coming next
Recorded for reuse
Primarily demonstration/show and tell (exploring this now)
Not all vendors have trainers

8. Recorded training Deliver once, use many times with occasional updates
Very flexible
We can make multiple formats available (YouTube Channel, etc.)
Archived training sessions:
GALILEO Support YouTube Channel:

9. Training materials
All presentations are generally up online within a few days:
Collateral and training materials are available here as well

10. GALILEO staff provided training
Current focus for GALILEO staff: face-to-face training
Primary audience: K12 and Public Libraries
Address largest audience possible:
K12--RESA groups, conferences (GLMA), multi-school meetings
Public Libraries--Staff development days

11. More possibilities for GALILEO staff delivered training
Courses we could offer live online quarterly:
Statistics training
GLRI training/consultation
Integration (D2L and other LMS) overview
LibGuides basics
Using GALILEO Express Links
EBSCO Curriculum Builder
Suggestions?

12. More possibilities for GALILEO training related content
Add relevant general training scheduled by vendors to our schedule
Link to other free or fee based training providers (ALA, LYRASIS, AMIGOS, ACRL, Library Juice Academy, etc.)
Seek and add links to vendor based tutorials and recorded sessions
Already doing so, but we could crowd source and apply other strategies
Seek and add vendor created handouts or guides, including LibGuides
Assess needs, create more expansive GALILEO LibGuides

13. Video training Currently: 7 “How To” Videos on key topics
Production takes a lot of staff time, specialized skills and equipment (Ken’s home studio!)
Future videos:
Using ebooks on Mobile Devices
GALILEO Tech Tips
Suggestions?

14. Broader ideas for change
Sessions from members of the GALILEO community
Primary resources in GALILEO ( involve NGE, DLG, CRDL staff)
Partnerships (GPLS, DOE)
Move from demonstrative to substantive, even with vendor based sessions (ask and motivate—EBSCO/lexile levels)
Coordinating with ALG to make more sessions available (ALG hosted a session on EBSCO Curriculum Builder late last year)

15. Assessments and inputs
Post class assessment (vendors do this and are willing to share with us generally)
Create our own (danger: survey saturation)
Broader survey of training needs (Yearly)
Inputs:
Routine requests for input (GALILEO Listserv)
Discuss strategies with similar agencies
NCLive, Magnolia, etc.

16. Other measures to explore
Outcomes based assessment
Better understanding how training impacts understanding and performance
Learning outcomes
How often are the recorded sessions used?
EBSCO recently reported 171 recorded training views in 2016
This needs to be assessed in greater depth and for all vendor providers (they have the data, it will just take time to review and report)

17. My questions for you…
What types of training do you need or want to see?
From vendor partners?
From GALILEO Staff?
From the community? Ideas?
How can we best support the academic librarian through training?
All libraries-how can we help with verification and professional development/LEU’s/CEU’s etc.?
School libraries-what are the best ways to reach your staff with online training in terms of timing? “After 3” has been our norm, but what else can we do?

18. Thank you!
Questions for me?