1. Business Threats What could it mean for you?
Lesley Price
Manager
RSC East Midlands

2. Outline Introduction Facts & Figures Examples from Industry
Implications for educational establishments.

3. There once was an employee …….
Update tracking system
Help desk
Information on JISC Services
Technical documentation
Visit Colleges
Technical Advice
Web design

4. Who spent their time ………….
On-line games
Downloading music from Napster
Chat rooms
Downloading Games
Software Piracy
‘Borrowing’ blank cds
Passing off documentation

5. Resulting in ………….. Time wasting Poor customer service
Poor team morale
Additional Stress
Lack of trust
Illegal activities

6. 2001 FBI Computer Crime and Security Survey
40% detected system penetration from outside.
25% in 2000
38% detected denial of service attacks
27% in 2000
91% detected employee abuse of Internet access privileges
79% in 2000
94% detected computer viruses
85% in 2000

7. Examples cited in the report
Online Con Artist Steals Identities of World's Richest
CD Rom containing details of thousands of prominent people.
Swedish hacker stored music and video on American University server.
Hacker gained access to confidential medical information at American University Medical School.
Glitch in AT & T’s Web site exposed billing information.

8. Where does the threat come from?
Internal
Students
Staff
External
Random or deliberate
Disgruntled former staff/students
Mr/Mrs X in cyberspace

9. How much do you rely on technology?
Management Information
Finance
Registers
Student Records
Personnel Records
Reports & Documentation stored electronically

10. How much do you rely on technology?
Teaching & Learning
Virtual classrooms
Use of internet for resources
Use of e mail as essential method of communication
Supporting materials available in electronic format

11. How much do you rely on technology?
Other uses
Research
Estates
Marketing
Purchasing
Etc. etc.
Is there an area that does not use technology?

12. What are the threats? Hi-tech Peeping Toms Work-rage assaults
Stealing identities
Stalking & harassment
Stealing information
Work-rage assaults
Incorrect information put into the system
Hacking
Introduction of viruses

13. Possible implications …….
Reduced performance of the network
Litigation
Loss of productivity
Physical loss of equipment
Damage to credibility and reputation of the institution
FINANCIAL COST

14. Only the bearer of bad tidings – need to wait until this afternoon!!
Solutions ……..??
Only the bearer of bad tidings – need to wait until this afternoon!!