1. Conflict Resolution KEYS Academy and Options HS with the
Facilitated by the
KEYS Academy and Options HS
with the
ARISE Foundation

2. Objective, Essential Question, and Product
We will identify different ways to deal with conflict.
EQ: What are some different ways that we might address conflict as it arises?
I will discuss how different scenarios of conflict might be dealt with.

3. Your Presenter… A member of the
faculty or staff of KEYS Academy and Options HS
Internationally Certified in Life Skills through the ARISE Foundation

4. Rules for Training Participation is crucial No wrong/stupid answers
Respect one another
No talking while others talk,
No rude comments or noises
Wait until you’re called upon

5. Why we’re here… Because we have to be
To learn some skills that will carry over into adulthood
To learn more about ourselves

6. How we’re going to do it…
Discussion
Everyone participates
Some, very little lecture
Activity or activities
Some Conclusions

7. Questions?

8. Ice Breaker What is an ice breaker? Definition of an ice breaker:
An activity used to lighten the mood and or get participants warmed up to the idea of interaction

9. Ice Breaker!!!!

10. Topic of the Day – Conflict Resolution
Have you ever had any sort of conflict?
What is conflict?
What types of conflicts are there?

11. Topic of the Day – Conflict Resolution
Why do you think conflict occurs?
Give some examples of conflicts, real or make-believe that you’ve witnessed?
How do people deal with conflict?

12. Definition of “Conflict”
According to Merriam Webster’s Online Dictionary
Fight; battle; war
A competitive or opposing action of incompatibles; antagonistic state or action

13. Definition of “Conflict”
According to Merriam Webster’s Online Dictionary
Mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands
The opposition of persons or forces that gives rise to the dramatic action in a drama or fiction

14. Definition of “Resolution”
According to Merriam Webster’s Online Dictionary:
The act of analyzing a complex notion into simpler ones
The act of answering

15. Definition of “Resolution”
Synonyms include:
Solve
Fix
Decision
Any others?

16. Definition of “Conflict Resolution”
Together, the term “conflict resolution” mean the act of fixing or solving a problem where two different viewpoints are “clashing” or fighting

17. Conflict occurs when…
Ideas are different, making it difficult to find middle ground
Each side wants to make sure that the other side understands their viewpoint
Ideas are almost direct opposite and each side BELIEVES in their side strongly

18. Conflict occurs when…
Beliefs are supported by EMOTION; tensions in a fight, battle or discussion get high
High tension can lead to insecurity or lowered self-esteem > negative actions
Negative action leads to negative reaction and before you know it…

19. Conflict!!!

20. Best resolved when done in a patient and thoughtful manner
Conflict is…
Best resolved when done in a patient and thoughtful manner

21. Activity: Situations of Conflict
Activity Sheet p. 7 (Working in Divided groups of 3 or 4)
You will be assigned one of the situations and you are to play out that situation
Role Playing Rules:
Be Respectful
No Cursing, No insults
When I say “Stop,” you freeze
When I say “Continue,” you continue until I say “Stop” again

22. Activity: Situations of Conflict
Is conflict completely inevitable?
Is all conflict bad?
When is conflict good?
How do we better deal with conflict?

23. Conclusions Conflict can be good but turn bad very quickly
Not inevitable, different perspectives will collide
Some conflict can be good, it helps people understand one another

24. Conclusions Conflict can be good but turn bad very quickly
Some conflict can be bad, it escalates and turns abusive and maybe violent
Conflict is not a direct attack on you or your ideas