1. Business Resiliency – Pushing a rope uphill
Why I am committed to doing this job

2. What does today look like?
How many Cats have you herded this week?

3. Personal Resilience
My Story

4. Family

5. Dealing with Conflict

6. My Disaster Story
Duck and Cover
Idaho Springs, CO

7. Fire!

8. Weather Hurricane Wilma Minneapolis 2011 Hurricane Harvey
Hurricane Katrina
Hurricane Irma
Hurricane Dolly

9. What is Personal Resilience?

10. Self-Esteem – How to build it up and how to tear it down
Always making sure that I had a friend by my side
Overcoming my Mother’s sense of humor
Being picked for teams and how to throw a softball
The joys of Junior High and how church camp saved me (literally and figuratively)

11. Problem solving skills
An overwhelming need to fix things
Thinking outside the box
Taking disparate pieces of the puzzle and putting them together
Relationships

12. Optimistic Thinking patterns
Which one are you?

13. Willingness to overcome difficulties
Lay-offs or how to reinvent yourself when no one else will
No funding, no budget, and no staff but there was “a hurricane a’comin
Being told that I was “too young to be a manager and that I had to pay my dues first”
Being told that “maybe I was too old” to do this job any more
Balancing work, marriage, children, eating right, exercising, having any kind of fun, and “being happy”

14. What is your bat’ing average?
Resilience

15. Recognize Everyone’s emotions – including mine
Being born with the over empathetic jean

16. Survey Results Top Answers Motivating Factors Resource Constraints
Q1: Which of the following are issues that you currently face in standing up or improving your program?
Top Answers
Resource Constraints
Lack of time to create documentation
Lack of time to train (exercise) the plans
Lack of Executive Support
Motivating Factors
Q2: When faced with the day to day work of “pushing a rope uphill”, what is your motivating factor to keep doing this work?
“I know what I do helps protect the company, our employees and the community we serve.”
“Trying to help the organization with their preparedness and satisfaction for each Disaster Recovery Plan and Business Continuity Plan completed.”
“The belief that some progress is better than none and knowing no matter how bad things are, it could be worse. Live with gratitude. There's always something to be grateful for in our lives and jobs. Maybe not making progress is a challenge, but still getting a paycheck is motivation enough sometimes.”

17. What makes you commit to doing this job?
Tell me your Story
What makes you commit to doing this job?

18. Critical Thinking skills Problem solving skills Sales skills
BCM Manager wanted
Analytical skills
Critical Thinking skills
Problem solving skills
Sales skills
Marketing skills
Wait – What?

19. Value “sales” tactic Mitigation Costs Total Financial Impact
Adverse Event
Initial Impact
Secondary Impact
Executive leadership needs to understand that your job, is to protect their job. It’s simple, but profound once it has been fully realized. What matters to them, matters to you, you are their ally, no longer just an “insurance policy”. One strategy might be something known as the Executive BIA. This approach educates exec management and simplifies the process of defining RTO’s, by execs who know what their “number” is and how they need to achieve it.
Value
Security Modifications
Behavioral Changes

20. Marketing tactic Branding Business Continuity Program?OR
Patient Continuity Program
Manufacturing Continuity Program

21. What is Resiliency?

22. Most Importantly

23. Contact Information
Mary Herbst
Lance Stange