1. Obstacles & Pain Points Opportunities
MIN-LIN’S
PERSONA
Name:
Angel Ceballos
User Type:
MS-HAIL Student (one-year online masters program: Health Administration & Inter-professional Leadership)
Quote:
I don’t know how to run an effective search or how to write a scientific paper, and I really don’t have time to learn new skills.
The MS-HAIL student is typically a mid-career professional balancing a full-time job with a full-time, online course load.
They might be anywhere in the country, so in-person contact is unlikely.
Goals & Needs
Obstacles & Pain Points
Opportunities
To develop the a) literature search and b) scientific writing skills to write papers for specific courses and the final capstone research paper
Lack of time
Lack of skills
Online, so can’t attend in-person workshops or consultations
Teach various database search classes each quarter based on specific course requirements
MS-HAIL could make the scientific writing course as a requirement, or require students to learn scientific writing before they start the program
The Library could develop online tutorials on searching key databases:
PICO
PubMed (we have this one already)
EMBASE
CINAHL
Web of Science
Business Complete Source
Borrowing account?
Yes
Most-used library
Online
iMac
Safari
Most-used tech na
Campus
Interest in in-person events & help
None
Very Into It