1. Chapter 4 Resolving Disputes: Litigation and Alternative Dispute
Resolution Options

2. CHAPTER OVERVIEW The role of dispute resolution in business planning.
The process of using civil litigation to resolve disputes.
Methods of alternative dispute resolution.

3. Parties to a Lawsuit
Plaintiff: The party who initiates a lawsuit by filing a complaint with the clerk of the court against the defendant.
Defendant: The party sued in a civil lawsuit, (a defendant may be called a respondent).

4. Pleadings Stage
Complaint and Summons
Answer
Counterclaim
Cross-Claim

5. Discovery Stage Depositions Interrogatories Requests for production
Request for Admissions

6. Motions Used During Litigation
To Dismiss
For Summary Judgment
To Compel Discovery
To Dismiss for Mistrial
For Judgment as a Matter of Law

7. Trial
If the case cannot be settled, the parties will eventually go to trial.
The trial generally takes place in front of a judge as the finder of law and with a jury as a finder of fact.

8. Jury Selection and Opening
Process of asking potential jurors questions to reveal any prejudices.
The questioning process is known as voir dire.
After the jury is selected, the attorneys present their theory of the case and what they hope to prove to the jury in opening statements.

9. Testimony
After the opening statement, the plaintiff’s attorney then asks questions, known as direct examination, of the witnesses.
The defendant’s attorney may then conduct cross-examination of the witnesses.

10. Closing Arguments
Once the testimony/evidence is presented to the jury, the attorneys sum up the case and try to convince the jury that their version of the case is more compelling.
This is known as a closing argument.

11. Verdict The jury returns a decision: the verdict.
If, however, the jury cannot agree on a verdict, this is known as a hung jury and the litigants must start the process all over.
Rules for civil litigation frequently do not require a unanimous verdict, so hung juries are rare in a commercial dispute.

12. ALTERNATIVE DISPUTE RESOLUTION-Arbitration & Mediation
Increasingly popular due to the following:
Cost
Time
Privacy

13. learning outcomes checklist
4 - 1 Identify the ways in which dispute resolution can be used in business planning.
4- 2 Explain the meaning and purpose of civil litigation as a method of resolving disputes.
4- 3 Articulate the concept of standing.

14. learning outcomes checklist
4- 4 Name the stages of litigation and identify the characteristics of each stage.
4- 5 List the methods of alternative dispute resolution (ADR) and potential advantages of using ADR.
4- 6 Distinguish between arbitration and mediation and explain both processes .

15. learning outcomes checklist
4- 7 Apply the legal standards for when an arbitration clause may be held invalid.
4- 8 Explain how online dispute resolution can be used to solve small claim disputes.
4 - 9 Provide an example of a hybrid form of alternative dispute resolution.