1. 6/20/2018 1:12 AM
Real world use cases: Custom solutions build with PowerApps, Microsoft Flow and the Common Data Service
Saurabh Pant Pratap Ladhani
Principal Program Managers
Customer and Partner Success
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2. C+E US Roadshow Beyond //build
6/20/2018 1:12 AM
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3. Business application platform
6/20/2018 1:12 AM
Business application platform
A single, unified extensibility platform
Power BI
PowerApps
Microsoft Flow
Common Data Service
Connectors + gateways
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4. Office 365 Dynamics 365 Azure 6/20/2018 1:12 AM Power BI PowerApps
Microsoft Flow
Common Data Service
Connectors + gateways
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Office 365 Dynamics 365 Azure 6/20/2018 1:12 AM Power BI PowerApps
PPT REM 3
Office 365
Dynamics 365
Azure
Power BI
PowerApps
Microsoft Flow
Common Data Service
Connectors + gateways
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6. organizations are using PowerApps and Flow
6/20/2018 1:12 AM
We have over 1M+
monthly active users
People in over 213k+
organizations are using PowerApps and Flow
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7. organizations are using PowerApps and Flow
6/20/2018 1:12 AM
We have over 1M+
monthly active users
People in over 213k+
organizations are using PowerApps and Flow
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8. REAL WORLD USE CASES DriveTime Republican National Committee G&J Pepsi
6/20/2018 1:12 AM
REAL WORLD USE CASES
DriveTime
Republican National Committee
G&J Pepsi
Standard Bank
TransAlta
Microsoft
National Trust
Ward Services
IPS
R3 Retail
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9. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
DRIVE TIME
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10. COMPANY BACKGROUND DriveTime
6/20/2018 1:12 AM
COMPANY BACKGROUND
DriveTime
One of the nation’s largest dealers that helps people with credit issues purchase a great vehicle.
Headquartered in Phoenix, Arizona, they operate over 144 dealerships across United States.
They spend 1.4 billion annually on buying cars at auctions.
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. BEFORE POWERAPPS DriveTime
6/20/2018 1:12 AM
BEFORE POWERAPPS
DriveTime
DriveTime inspectors would perform car inspection at auctions using pen and clipboards, and report back auction activities when they got back to a desktop.
DriveTime headquarters had no insight into the auction activities at real time.
Auction inspectors had no access to real time vehicle evaluations.
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12. POWERAPP SOLUTION - DESKTOP
6/20/2018 1:12 AM
POWERAPP SOLUTION - DESKTOP
Online Buyer App
Allows buyers to participate remotely in auctions
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13. 6/20/2018 1:12 AM
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14. POWERAPP SOLUTION - MOBILE
6/20/2018 1:12 AM
POWERAPP SOLUTION - MOBILE
In-Lane Buyer App
Allows buyers at live auctions to inspect car, get real time pricing, and capture bidding information.
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15. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
Republican National Committee
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16. 6/20/2018 1:12 AM
POWERAPP SOLUTION
Field worker daily activity aggregation and reporting app
Allows field workers to track daily activity and submit daily report
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17. Welcome Eric Mckinney G&J Pepsi 6/20/2018 1:12 AM
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18. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
STANDARD BANK
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19. COMPANY BACKGROUND Standard Bank
6/20/2018 1:12 AM
COMPANY BACKGROUND
Standard Bank
Standard Bank offers a range of corporate, business, personal banking and financial services in 20 countries in Africa as well as abroad.
Largest African banking group by assets, with a 152 year history in Africa
15M customers, R1.7 Trillion total assets, 9300 ATMs, 54k employees
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20. BEFORE POWERAPPS Standard Bank – ATM Inspection
6/20/2018 1:12 AM
BEFORE POWERAPPS
Standard Bank – ATM Inspection
Inspection done on a clipboard
Fragmented inspection process across various job functions – facilities, technicians etc …
Issues could take up to 2 weeks to get reported
No central data repository to run business intelligence on top of
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21. POWERAPP SOLUTION ATM Inspection App 6/20/2018 1:12 AM
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22. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
TRANS ALTA
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23. COMPANY BACKGROUND TransAlta
6/20/2018 1:12 AM
COMPANY BACKGROUND
TransAlta
A Canadian multi-national power generation and energy trading company that manages over $9 billion in Canadian dollars. Over 2,000 employees in over 70 facilities across Canada, the United States, and Australia.
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24. Economic Callouts App 1 6/20/2018 1:12 AM
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25. POWERAPPS SOLUTION Economic Callouts App
6/20/2018 1:12 AM
POWERAPPS SOLUTION
Economic Callouts App
Efficient scheduling of win turbine repair technicians
The app allows turbine repair schedulers to calculate the costs required to safely perform work on a piece of equipment over the course of the weekend. The Operator may determine it is financially viable to proceed or may defer to have the Wind Technicians arrive for work on the next business day to complete the work.
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

26. Hydro Monitoring Tool App 2 6/20/2018 1:12 AM
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27. POWERAPPS SOLUTION Hydro Monitoring Tool
6/20/2018 1:12 AM
POWERAPPS SOLUTION
Hydro Monitoring Tool
Allows their Hydro Desk to centrally monitor compliance parameters for various Hydro Electric plants.
Uses Hybrid connection via Azure to get output data
Audible alarm sounds within 30 sec of any plant being out of compliance.
Alarms need to be acknowledged and acted on and are tracked for compliance auditing.
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28. TransAlta Current App 3 6/20/2018 1:12 AM
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29. POWERAPPS SOLUTION TransAlta Current
6/20/2018 1:12 AM
POWERAPPS SOLUTION
TransAlta Current
A one stop shop for news around TransAlta.
Allows TransAlta headquarters to push news, information, safety alerts to their mobile work force.
The content for the app is powered by data curated on SharePoint Online.
Built over just 7 working days
Used by 2200 employees today on a device of their choice
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30. POWERAPPS SOLUTION TransAlta Current 6/20/2018 1:12 AM
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31. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
Microsoft HR
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32. 6/20/2018 1:12 AM
POWERAPP SOLUTION
A set of employee experience applications
Allows employees to get news about Microsoft, file for time off, check on company holidays, give colleagues kudos, check paycheck info … all from a mobile device of their choice
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33. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
NATIONAL TRUST
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34. COMPANY BACKGROUND National Trust
6/20/2018 1:12 AM
COMPANY BACKGROUND
National Trust
National Trust is a charity aimed at preserving United Kingdom’s heritage and open spaces. They have over 4.5 million members and 62,000 volunteers. They maintain 350 properties with 120 million yearly visits.
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35. BEFORE POWERAPPS National Trust
6/20/2018 1:12 AM
BEFORE POWERAPPS
National Trust
Prior to PowerApps, National Trust used a web page to inspect heritage properties. The site got limited usage use to usability issues. Most volunteers chose to take notes on paper and mail in the results. This made it difficult to collate the data and run business analytics over it.
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36. AFTER POWERAPPS National Trust
6/20/2018 1:12 AM
AFTER POWERAPPS
National Trust
National Trust partnered with eBECS to develop apps that help to improve their process.
The creation of the Admin Portal allows conservationist to define templates which ensures consistency in inspections.
The Inspection App allows volunteer inspectors to quickly submit inspection reports on-site using a tablet of their choice.
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37. POWERAPPS SOLUTION National Trust
6/20/2018 1:12 AM
POWERAPPS SOLUTION
National Trust
Perform onsite inspections to add scores for various features of a property. Inspectors can also add and track follow up actions. An admin app is used to configure inspection templates per property.
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38. POWER BI National Trust
6/20/2018 1:12 AM
POWER BI 
National Trust
PowerBI dashboards are used to view aggregated inspection results and drill into individual properties.
The dashboards help highlight which investments in improving the heritage properties, would provide the best return on investment.
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39. CUSTOMER QUOTES National Trust
6/20/2018 1:12 AM
CUSTOMER QUOTES
National Trust
“PowerApps is simple to use, and integrates well with our existing Microsoft investments, making it very cost-effective. “
“The insights gained by using the PowerApps solution goes to the heart of what we’re trying to achieve at National Trust. “
Jon Townsend | Chief Information Officer, National Trust
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40. Welcome Jake Farrell & Evan Chaki Managing Partners at Confluent
6/20/2018 1:12 AM
Welcome
Jake Farrell & Evan Chaki
Managing Partners at Confluent
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41. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
WARD SERVICES
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42. COMPANY BACKGROUND Ward Services
6/20/2018 1:12 AM
COMPANY BACKGROUND
Ward Services
Founded in 1981, Ward Services is a family owned and operated company with over 30 years of experience in benefit communication and enrollment. A leader in the insurance industry, Ward Services partners with clients nationwide to provide targeted, consistent communication through 1-on-1 meeting.
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

43. BEFORE POWERAPPS Ward Services
6/20/2018 1:12 AM
BEFORE POWERAPPS
Ward Services
Scheduling many appointments across numerous locations was no easy task. Sign-up sheets were sent to all Ward Services locations and posted in a break room to be filled out by hand. Names and preferred meeting days were collected, nothing else. Each company location required a resource to chase the paper trail and fax the sign up sheets back for scheduling. They were in desperate need for an automated solution to track open appointments in real time.
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44. POWERAPP SOLUTION Ward Services
6/20/2018 1:12 AM
POWERAPP SOLUTION
Ward Services
Ward Services partnered with Confluent to develop a custom solution to their business problem using PowerApps. Records were stored as contacts in CRMOL, and enabled employee to log into a native app and choose what date, time, and location they preferred. Ward admins were notified of the scheduling and updates to the schedule are made in real-time.
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45. POWERAPP SOLUTION Ward Services
6/20/2018 1:12 AM
POWERAPP SOLUTION
Ward Services
Schedule management app, available cross-platform on an array of devices.
Leverages Microsoft Flow and Twilio to send automated reminders via SMS and .
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46. CUSTOMER QUOTE Ward Services
6/20/2018 1:12 AM
CUSTOMER QUOTE
Ward Services
”Simply put, Confluent and Microsoft PowerApps have made life a whole lot easier for us and the companies and individuals we serve. It’s truly been a game changer in terms of efficiency and productivity, and we couldn’t be more pleased with the results.”
Mike Hancock | VP of Operations, Ward Services
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

47. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
IPS
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48. COMPANY BACKGROUND IPS
6/20/2018 1:12 AM
COMPANY BACKGROUND
IPS
Known as the largest provider of electric motor repair, engineering, and maintenance in North America. The company’s diverse customer base is spread across the United States and Canada. IPS works numerous organizations of various sizes in an array of industry types from wind power to oil and gas.
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49. 6/20/2018 1:12 AM
BEFORE POWERAPPS
IPS
From initial receiving to final shipping, repairing electric motors is a lengthy, multi-stage process. IPS would reassemble repaired equipment, perform a final test, and finally ship the equipment back to the customer. This entire process was paper-based and varied by location. This resulted in inconsistent customer service and recurring operational inefficiencies.
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

50. 6/20/2018 1:12 AM
POWERAPP SOLUTION
IPS
Manage engines in real time, increase throughput, and automatically generate reports that improve employee efficiency.
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51. 6/20/2018 1:12 AM
CUSTOMER QUOTES
IPS
”We reimagined our previous data collection, work logging, and report generation processes. Confluent’s PowerApps solution has helped us improve productivity by an estimated 15 percent.”
Scott Melzer | Vice President of IT and Purchasing, IPS
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52. Confluent Transforming our own business first
6/20/2018 1:12 AM
Confluent
Transforming our own business first
Founded in 2014 and focused on business process automation. Use technology to help companies automate manual, paper-based processes
Today, primary focus is using PowerApps to streamline process for Industrial Enterprise and Midsize customers
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53. PowerApps customer success story
6/20/2018 1:12 AM
PowerApps customer success story
R3 Retail Development
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54. COMPANY BACKGROUND R3 Retail Development
6/20/2018 1:12 AM
COMPANY BACKGROUND
R3 Retail Development
R3 Retail Development, located in Camas, Washington, was founded in 2009 and is a family owned, efficiency-oriented consulting firm with deep roots in project management. We focus on maximizing profits for supermarket, grocery, food processing, commercial, retail and small industrial customers of many types across the country.
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55. DEMO R3 Project Management App 6/20/2018 1:12 AM
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56. Customer Stories Online

57. Customer Stories – PowerApps & Microsoft Flow
PowerApps Case Studies
Microsoft Flow Case Studies

58. Please evaluate this session Your feedback is important to us!
6/20/2018 1:12 AM
Please evaluate this session Your feedback is important to us!
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59. 6/20/2018 1:12 AM
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