1. Exam Focus: Business Letter

2. Objectives To familiarise Ss with the content of the Writing Test
To provide useful tips
To practise the Writing Test

3. How to succeed
What is the examiner is looking for in the Writing Test?
Grammatical accuracy
Spelling
Range of business vocabulary
Organisation
Appropriate language

4. Good advice Use grammar you are confident rather than taking risk.
Demonstrate your range of vocabulary by not repeating the same word when alternative is available
Use sequencer to organise your thoughts
Use the typical format of memos, letters, etc
Use the functional letter language

5. To: All staff
From: The Production Manager
We have recently received several large orders. As a result we will have to ask all staff to work a total of five hours overtime a week. Overtime will be introduced 8th April.

6. Business Letter Nine parts: 1. Company name 2. Address 3. Addressee
4. Date
5. Salutation
6. Body of letter
7. Finish
8. Signature
9. Enclosing

7. 140 Weymouth Street Charlottetwon
Price Edward Island
Canada CIA 4z1
10 September 2004
Mr. F. Stokes
Chief Engineer
Macro Engineering Co.
600 Deepdale Drive
Toronto. Ontario
M5W4R9

8. I’m enclosing my CV and looking forward to hearing from you shortly.
10 September, 2004
Dear Mr. F Stokes,
I’m applying for the senior position in your first-class Standards Laboratory advertised in your advertisement. I graduated from Pacific Rim College in 1998 and got a B.S. degree in Electrical Engineering.
After graduation I have been working at the Electrical Engineering Laboratory of Pacific Rim College and have got much experience. And I trust I’m qualified to fill your position.
I’m enclosing my CV and looking forward to hearing from you shortly.
Yours Sincerely,
Alex Gavin

9. Salutation
收信人称呼语一般在日期下面空两行处，用“Dear…”开始。称呼语后面应该用逗号“，”称呼语的写法大致分为3种情况：

10. 1. 对于相识的人：
Dear Mr. …,
Dear Mrs. …,/ Dear Miss…,/ Dear Ms. …,
2. 不知道收信人的名字：
Dear Sir/ Dear Gentleman,
Dear Madam,
Dear Sirs,/ Dear Gentlemen,/ Dear Ladies and Gentlemen,
Dear Director, Dear Sales Manager, Dear manager,
3. 熟人或好朋友：
Dear Merry,/ Dear David,
Dear Friend, Dear Daddy (Mama, Brother) ,
Dear Uncle (Aunt) ,

11. Body Three parts: Beginning: (reference and reason)
Main part: (request, apology, thanks…)
Ending: sign off

12. Beginning Reference (有关…) 常用写法： 1. With reference to…（有关…）
With reference to your letter of May 1, …
With reference to your phone call yesterday, …
With reference to your advertisement in Guangzhou Daily on September 9, …

13. Beginning Reference (有关…) 常用写法： 2. Thank you for…（谢谢你的…）
Thank you for your fax of last Friday.
Thank you for your invitation.
Thank you for your enquiry.

14. Beginning Reference (有关…) 其他写法： Referring to…（关于…事）
Referring to your order of the shredder, …
Further to…（继续…；补充…）
Further to our meeting this morning, …
Regarding…（有关…）
Regarding your recent enquiry, …

15. Advertisement on Evening News of July 20 Telephone call yesterday
根据下面提示，用前面的句型写出相应句子。
A letter of September 1
Advertisement on Evening News of July 20
Telephone call yesterday
Memo I received last Monday
Thanking for the invitation
Thanking for the information
Acknowledging receipt of his quotation
About the leaflet you got last week
Mentioning the advertisement on China Daily
Giving thanks for the service

16. Beginning Reason for Writing (写信的原因) 可用现在进行时的句子。 写咨询信:
I am writing to inquire about…
写道歉信:
I am writing to apologize for…
写信确认某事:
I am writing to confirm…

17. About the order of 1,000 color television
根据下面提示，用前面的句型写出相应句子。
About the order of 1,000 color television
Applying for the job in your company
Asking about the latest products
Showing interests in the vacancy
Confirming the delivery date
Enquiry about the training course
Apologizing for the mistake
Asking the price of the computer
Giving congratulations to the promotion
Ordering electronic products

18. Main part
内容要直接
礼貌客气
注意句子之间结构
正确的语法词汇

19. Main part Requesting: Would it be possible to… Could you possibly…?
I would be grateful if you could…
I would like to
I would appreciate it if…
Would you like to…
Inviting the sales manager to visit your company on July 14th
Asking for an application form

20. Main part Agreeing to requests: I would be delighted to…
Agreeing to give the talk at the meeting
Accepting the offer of the post
Giving good news:
I am delighted to inform you that…
I am pleased to tell you that…
Telling Mr. Meter about his appointment of the regional director

21. Main part Giving bad news: Unfortunately, … I am afraid that …
Saying you are not available to join the party
Enclosing documents:
I am enclosing…
Please find enclosed …
Enclosing a copy of the new catalogue

22. Main part Apologising: I apologise that…/ I apologise for…
I am sorry that…/ I am sorry for…
Apologising for not able to attend the meeting

23. Agreeing to offer him 10% discount for a big order
根据下面提示，用前面的句型写出相应句子。
Agreeing to offer him 10% discount for a big order
Telling him you can not reduce the price and giving the reason
Saying you want to meet him, suggest a time
Apologising that you are busy on 15 July, suggest another time to give the lecture
Asking him to tell you the direction to the Conference Hall
Inviting him to the reception on 6th June
Persuading him to lower their price about the photocopier
Informing him he will be promoted as the manager
Enclosing an application form with the letter
Enquiring about the price for the First Aid training course

24. Ending 表示期盼： I look forward to… Hoping to receive the letter soon
Saying you want to meet him as soon as possible
表示下一步的联系：
Please contact me/us if…
Please contact me if you need our help.
Please contact us if there are any problem.
提出希望：
I hope…
Hoping he will satisfy with your arrangement
Hoping the information will help her

25. Giving him your thanks for his kindness again
根据下面提示，用前面的句型写出相应句子。
Giving him your thanks for his kindness again
Offering our help if he needs
Letting us know if he has any problems
Telling us if there are any requirements
Hoping he is satisfied with the news
Hoping to receive his invoice soon
Asking to get his confirmation as soon as possible
Expecting to meet him at your office on May 5th
Wanting to give your regards to his wife
Giving apologizes once again

26. I’m enclosing my CV and looking forward to hearing from you shortly.
10 September, 2004
Dear Mr. F Stokes,
I’m applying for the senior position in your first-class Standards Laboratory advertised in your advertisement. I graduated from Pacific Rim College in 1998 and got a B.S. degree in Electrical Engineering.
After graduation I have been working at the Electrical Engineering Laboratory of Pacific Rim College and have got much experience. And I trust I’m qualified to fill your position.
I’m enclosing my CV and looking forward to hearing from you shortly.
Yours Sincerely,
Alex Gavin

27. Sequencer 连词 Time: and, before, after, while
Reason: because, so that, so…that…, such a…that…
Contrast: but, although
副词短语：
Time: before that, after that, and then, during the time
Reason: because of this, that is why, as a result, consequently
Contrast: however, whatever
介词：
Time: before, after, during
Reason: because of, due to
Contrast: in spite of

28. (5)_______________________________ (6)_______________ Jack
COUNTER LTD
Dear peter,
(1)____________ your letter of July 13, (2) ____________to confirm that (3) ________________ come and speak at the meeting in Cambridge on July 20.
(4)_______________ send me a map showing how to get to the Congress Hall?
(5)_______________________________
(6)_______________
Jack
1) Reference, 2) Reason for writing, 3) Agreeing to a request, 4) Request, 5) Closing remarks, 6) Finish
With reference to
I am writing
I would be delighted to
Could you possibly
I look forward to hearing from you soon.
Best wishes

29. Dear Ms Yates
I am writing to thank you for your letter of 12th July and the brochure you kindly enclosed.
I would be very interested to receive a visit from one of your salespeople. I propose the morning of the 4th August at 10 am. Could you please telephone me to confirm this or suggest an alternative?
I am interested in a new shredder and possibly a photocopier.
I look forward to hearing from you.
Yours sincerely