1. TAA04 TRAINING AND ASSESSMENT PACKAGE
TAAENV401B
WORK EFFECTIVELY IN VOCATIONAL EDUCATION AND TRAINING

2. OVERVIEW This workshop will cover:
the structure and application of vocational training and the structures that support it.

3. ASSESSMENT Assessment for these units will be based on :
Your workshop participation and contribution
The completion of the learning activities during the workshop
Completion of a practical assessment tasks which will be fully explained by your facilitator
Self Assessment
Due 15 May 2009

4. TRAINING Vocational education and training (VET) can be
described as any form of activity and experience
leading to understandings or skills relevant to
work and that can be measured according to
industry and work based standards.

5. WHAT DO I NEED TO KNOW? The VET system is complex
Awareness of policies and frameworks
Understanding of main organisations
Knowledge of relationships between Commonwealth, State and Territory departments
How the VET system impacts on you – the practitioner

6. ACTIVITY 1
Individually
Record
5 minutes

7. PACKAGES
Training Packages are developed by industry through National Industry Skills Councils or by enterprises to meet the identified training needs of specific industries or industry sectors. To gain national endorsement, developers must provide evidence of extensive consultation and support within the industry area or enterprise

8. FOR INTERACTIVE DISCUSSION
Why do you think it is necessary to have national standards for RTO’s?
What current practices of trainers are impacted by the standards?

9. MONITORING WORK It is important that you take responsibility for
your own tasks
This includes monitoring your own work
performance to ensure that your job is
completed in an accurate and timely manner
Look at the quality of the work you are doing
and jobs you are completing

10. MANAGING WORK When planning your own work you need to:
set clear, realistic, achievable, stretch goals which map against the organisation's goals and against the needs of other sections/ divisions within the organisation
break goals down into smaller, achievable and measurable tasks – objectives
determine the resources and inputs required to achieve goals
determine the most effective strategies
set realistic time frames for achievement
determine the necessary quality standards and measures of performance
self-monitor and self-evaluate your work to ensure that it meets quality and time requirements

11. FEEDBACK
Feedback is the process of gathering information to determine whether your performance is meeting the expectations of others

12. ACTIVITY 7
Who has received feedback at work?
What was the process?
What was the outcome?
Did you feel positive or negative about the process?
How could you obtain feedback from your customers / clients ?
Feedback Definitions

13. They plan to meet customer needs and
CUSTOMERS
Successful organisations are customer focused
They plan to meet customer needs and
expectations
What this means is that they take the time and
make the effort to know who their customers are
and what they want

14. COMMUNICATING WITH CUSTOMERS
How do you find out what your customers want?
Communicate with them
Give them information about your organisation
and about the product/ service you supply
Ask them what they want
Get feedback from them

15. RELATIONSHIPS An organisation that has a culture of collaboration
and cooperation can encourage easily achieved
work outcomes and goals
Working collaboratively (ie working together) with
different groups, identifying and catering for the
needs of others can also assist in building positive
relationships

16. ACTIVITY 8
In groups
Discuss
Record
Report
25 minutes

17. ASSESSMENT Assessment for this unit will be based on:
Your workshop participation and contribution levels
The completion of the learning activities during the workshop
Completion of the final assessment task

19. METHODS OF CONTROL Three basic methods of control are:
Feedback – post event
Feedforward – preventative or preliminary
Concurrent – continuous screening. 

20. AUSTRALIAN QUALIFICATIONS FRAMEWORK
AUSTRALIAN QUALIFICATIONS FRAMEWORK

21. BIG PICTURE