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Chapter 24 Economic, Social, and Legal Effects of Advertising

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1 Chapter 24 Economic, Social, and Legal Effects of Advertising
Kleppner’s Advertising Procedure, 18e Lane * King * Reichart

2 Learning Objectives_1 List three eras of advertising criticism.
Identify economic arguments for and against advertising. Explain the difference between inadvertent and intentional social roles of advertising. Identify social criticisms of advertising. Explain the difference between issue-advocacy and cause-related advertising. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

3 Learning Objectives_2 Describe the FTC’s role in advertising regulation. Discuss the components of the Central Hudson Four-Part Test. List three negative consequences of comparison advertising. Discuss the primary roles of the NARC, NARB, and the CARU in supporting advertising regulation. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

4 History of Advertising Criticism
Era of Exaggerated Claims, Era of Public Awareness, Era of Social Responsibility, 1965-present Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

5 Economic Arguments For Advertising
Provides consumers with information Supports news and entertainment media, provides social benefits and employment Encourages continued product improvements Permits companies to achieve economies of scale in production Contributes to economy by increasing consumption Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

6 Exhibit 24.2 Advertising Enables More Choices for Consumers
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

7 Exhibit 24.3 Advertising Enhances Competition
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

8 Economic Arguments Against Advertising
Intent of advertising is to persuade, not inform Advertising mostly creates switching behavior rather than new consumption Advertising may emphasize emotion over price competition High rate of expenditures makes it difficult for new products to enter market Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

9 Social Role of Advertising
Inadvertent Social Role: Social Agenda Overt Social Role: Social Change Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

10 Exhibit 24.4 Social Causes Promoted with Advertising
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

11 Social Criticisms of Advertising
Privacy Concerns Product Placement Influence on Obesity Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

12 Social Criticisms Ad content Product categories Excess
Societal influence Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

13 Exhibit 24.7 The Ad Council Addresses Many Social Issues
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

14 Cause-Related Marketing
The Home Depot Foundation supports non-profit organizations. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

15 Tactical Categories of CRM
Transactional programs Message promotions Licensing programs Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

16 Exhibit 24.9 Causes That Matter Most to Global Consumers
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

17 Advertising Influence on Editorial Decisions
Withholding advertising as an attempt to control editorial decisions Advertiser-financed productions Product placement Advertorials Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

18 Constraints on Advertising
Laws and regulations of legally constituted bodies such as Congress and the Federal Trade Commission Control by media through guidelines for advertising acceptability Self-regulation by advertising agencies using various trade practice recommendations and codes of conduct Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

19 Federal Trade Commission
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

20 Determining Deception in Advertising
There must be representation, omission, or practice likely to mislead consumers. The act or practice must be considered from the perspective of a reasonable consumer. The representation, omission, or practice must be material. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

21 Steps in FTC Enforcement_1
A claim of deceptive practices is given to the FTC. The FTC begins investigation with a request for substantiation. If the FTC finds the practice to be unsubstantiated, a complaint is issued. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

22 Steps in FTC Enforcement_2
If advertiser refuses to sign consent decree, a cease and desist order is issued. FTC may request that the advertiser run corrective advertisements. If a company cannot reach an agreement with the FTC, it will move to the Federal Court of Appeals. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

23 Common Areas of FTC Inquiry
Environmental Claims “Free” Claims Made in the USA Claims Advertising as a Contract Testimonials Fact vs Puffery Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

24 The Robinson-Patman Act and Cooperative Advertising
1890 Federal Sherman Antitrust Act 1914 Clayton Antitrust Act 1936 Robinson-Patman Act Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

25 Responsibilities of the FDA
Extending control to cosmetics/therapeutic devices Requiring new drugs to be shown safe Providing safe tolerances be set for unavoidable poisonous substances Authorizing standards of identity, quality, and fill-of-container for foods Authorizing factory inspections Adding the remedy of court injunctions Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

26 Exhibit 24.14 Pharmaceutical Marketers Invest Billions in Advertising
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

27 Central Hudson Four-Part Test
Is the commercial expression eligible for First Amendment protection? Is the government interest asserted in regulating the expression substantial? If the first two tests are met, the Court considers if the regulation of advertising imposed advances the cause asserted. If met, the Court must decide if the regulation is more extensive than necessary to serve the government’s interest. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

28 Major Provisions of the CAN-SPAM Act
It bans false or misleading header information. It prohibits deceptive subject lines. It requires that your give recipients an opt-out method. It requires that commercial be identified as an advertisement and include the sender’s valid physical postal address. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

29 Legal Principles Concerning Corporate Speech
Spending money to speak does not result in loss of First Amendment rights. Speaking on commercial subjects does not entail loss of First Amendment rights. Speaking for economic interests does not entail loss of First Amendment rights. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

30 Problems Cited for Comparison Advertising
Risk of promoting competitive brands. May appear unfair to consumers and damage reputation of brand using it. May precipitate lawsuits by companies who feel their brands were unfairly disparaged. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

31 Advertising Clearance Process
The advertising clearance process refers to the internal process of clearing ads for publication and broadcast, conducted primarily by ad agencies and clients. Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

32 The AAF Promotes Truth in Advertising
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

33 The BBB Promotes Self-Regulation
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

34 Exhibit 24.21 The NARC Review Process
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

35 NAD’s Primary Challenges
Product Testing Pricing Consumer Perception Testimonial Evidences Taste/ Sensory Claims Demonstrations Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

36 The Children’s Advertising Unit of the NAD
Product presentations and claims Sales pressure Disclosures and disclaimers Comparative claims Endorsements and promotions Premiums, sweepstakes Safety Interactive media Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

37 For Discussion What are the arguments for advertising? What are those against? What is the role of the Advertising Council in encouraging social advertising? Why is substantiation the foundation of FTC enforcement? Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall


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