1. Observation & listening skills
Debajit Borah

3. Observation “See, don’t just look” Swanson
Teaching someone how to SEE and not just look is one of the hardest things to accomplish.
You've got to get a student to turn his own light bulb <awareness> on and scan for relavant
information in his or her environment that affects personal safety and security

4. includes more than just
Observation
Involves all 5 senses: sight, hearing, smell, touch, and taste
observation
includes more than just
“seeing”

5. Observation
Using the senses and appropriate tools to gather information about an object, event or phenomenon.
SUBSKILLS include collecting evidence, identifying similarities and differences, classifying, measuring, and identifying relevant observations.

6. Observation Cycle "OAR not OR“
O - Observe (SEE) what populates your environment
A - Assess what you need to do about it
R - React by carrying out the required action
Observe
Assess
React

7. Advantages of Observation
Most direct measure of behavior
Provides direct information
Easy to complete, saves time
Can be used in natural or experimental settings

8. Observation Skills
Observation skills are when we observe our own behavior and other’s behavior, anticipate individual and multicultural differences in nonverbal and verbal behavior.
It also means the ability to see beyond a limited scope.
It is the ability to sense or gage the feelings of others when things are going good and when things are not so good.

9. Steps in planning for observation
Determine who/what will be observed.
Determine aspects that will be observed (characteristics, attributes, behaviors, etc.).
Determine where and when observations
will be made.
Develop the observation guide
Pilot test the observation guide
Train the observers and have them practice.
Conduct the observations
Analyze and interpret the collected information.
Write up and use your findings.

10. Test your Observation Observation and Concentration/Attention
Observation and Perception
Observation and Memory/Retention
Observation and Behavior

11. Test your Observations
Video.mp4

16. Does the image appear to be moving?

17. It’s not.
Just kidding,
this one is actually moving

18. Recording your Observations
Observation Guide
Recording Sheet
Checklist
Field note
Picture
Combination of the above

19. Observation Tips Look at every day life in a clear manner Clarity – s
Curiosity – asking why
Try to judge people and their perceptions
Be open to new ideas/experiences
Practicing good listening skills
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

20. Observation Tips Willingness to set aside personal biases
Willingness to seek the inputs of others
Seeking out new experiences and possibilities
Being comfortable with ambiguity
Knowledge of the behaviors and attitudes of people
Self-knowledge – accurately knowing our own behaviors, attitudes and personal skills, and how they impact others
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

22. Listening Not just hearing…
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

25. What is the difference between hearing and listening?
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

26. Hearing is simply the act of receiving sound by the ear
Hearing is simply the act of receiving sound by the ear. If you are not hearing-impaired, hearing simply happens.
Listening requires concentration so that your brain processes meaning from words and sentences you heard. Listening leads to learning.
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

27. Why We Need Good Listening Skills?
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

28. Better understand assignments Build rapport with co-workers and bosses
Good Listening skills make workers more productive. The ability to listen helps us to:
Better understand assignments
Build rapport with co-workers and bosses
Work better in a team
Resolve problems
Answer questions
Find underlying meanings in what others say
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

31. Barriers to good listening
Listener’s notion that he/she knows more than the speaker.
Speakers inability to express clearly.
Fatigue/illness of listener, emotional stress.
Pre-conceived ideas of the listener.
External noise
Wrong selection of the topic.
Fear/jealousy on the part of the listener.
Pre-occupation with some pressing problems.
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

32. Some Tips for good listening
Find out the areas of interest, a poor listener tunes out dry topics but a good listener tries to find out what is in it for me.
One should work at listening. Good listening takes energy. Attention is a form of diverted energy.
One should listen for ideas. A good listener focuses on the main ideas. He does not fasten on to peripheral things or seize on some or other which may block his mind from considering the central.
One should hold his fire. A poor listener tends to enter into argument. The aroused person usually becomes pre-occupied by trying to plot an embarrassing question to ask the speaker but the good listener does not judge until comprehension is completed.
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

33. Some Tips for good listening
One should judge content not delivery. A good listener is not interested in his personality or delivery. He works to find out what is in it.
One should resist distraction. If the distraction cannot be made easily than it becomes a matter of concentration. A poor listener is usually distracted.
One should exercise his/her mind. Good listener considers apparently difficult presentation of the speakers as challenge to their mental abilities.
One should capitalize one’s thought speed. Most person talks at speed of words per minute. There is good evidence that if thought is measured in words, most of us can think easily at about 4 times of that rate. A good listener constantly applies his spare thinking time on what is being said.
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

34. Self Assessment Test
Developing a keen sense of observation is a must. The technique lies in simply keeping our eyes and ears open at all times and never failing to register what we see or hear
Andy Cox is President of Cox Consulting Group LLC. The focus of his work is on helping organizations and their people increase their success in the hiring, developing and enhancing the performance of leaders and emerging leaders. Cox Consulting Group LLC was started in 1995, and has worked with a wide range of organizations, managers and leaders - helping them define success, achieve success and make the ability to change a competitive advantage. He can be reached at  Article Source:

35. Thank you…