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Standard Business Processes

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Presentation on theme: "Standard Business Processes"— Presentation transcript:

1 Standard Business Processes
Process Map Example MOP’s Document Control Business Processes Customer Satisfaction Quality Planning Quality Objectives Management Review Corrective & Preventive Action Data Control Internal Auditing COP’s Marketing Design Manufacturing Packaging Shipping Realization Process Customer Requirements Input Customer Satisfaction Output SOP’s Support Processes Purchasing Shipping Training Safety Compliance Maintenance Elsmar.com

2 Standard Business Processes
Turtle Diagram Example, COP Requirements Process Training Knowledge Skills (With whom?) Equipment / Installations (With what?) Key Factors (How many?) Instructions Procedures Methods (How?) Input What Should We Receive? Output What Should We Deliver?


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